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Candeo Hotels Tokyo Shimbashi

3.0 star property

Photo gallery for Candeo Hotels Tokyo Shimbashi

Lobby sitting area
Front of property – evening/night
Property amenity
Reception
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
3-6-8 Shimbashi, Minato-ku, Tokyo, Tokyo, 105-0004
  • Place, Ginza Six
    ‪12 min walk‬
  • Place, Tokyo Tower
    ‪17 min walk‬
  • Place, Tokyo Imperial Palace
    ‪19 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪26 min drive‬

Room options

View all photos for Double Room, Non Smoking

Free WiFi, bed sheets

Double Room, Non Smoking

7.6 out of 10
Good
(21 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for King Room, Non Smoking

King Room, Non Smoking

King Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room, Non Smoking

Free WiFi, bed sheets

Corner Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room for 3 adults, Non Smoking

Free WiFi, bed sheets

Corner Twin Room for 3 adults, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Double Room, Non Smoking (1 Person)

Free WiFi, bed sheets

Double Room, Non Smoking (1 Person)

9.0 out of 10
Wonderful
(6 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Run of House, Non Smoking

Free WiFi, bed sheets

Run of House, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Corner King Room, Non Smoking

Corner King Room, Non Smoking

Corner King Room, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Tokyo

A stay at Candeo Hotels Tokyo Shimbashi places you in the heart of Tokyo, within a 5-minute drive of Tokyo Tower and Hamarikyu Gardens. .This spa hotel is 1.2 mi (2 km) from Tokyo Imperial Palace and 3.5 mi (5.7 km) from Takeshita Street.

What's nearby

  • Hibiya Park - 8 min walk - 0.7 km
  • Hamarikyu Gardens - 10 min walk - 0.9 km
  • Ginza Six - 12 min walk - 1.0 km
  • Tokyo Tower - 17 min walk - 1.4 km
  • Tokyo Imperial Palace - 19 min walk - 1.6 km

Getting around

  • Uchisaiwaicho Station - 4 min walk
  • Shimbashi Station - 5 min walk
  • Haneda Airport (HND) - 25 min drive

Restaurants

  • ‪麺屋武一 - ‬1 min walk
  • ‪十割そば 健美 - ‬1 min walk
  • ‪酒々屋 和海 - ‬1 min walk
  • ‪スタンド クラシック 新橋 - ‬1 min walk
  • ‪コンロ家 - ‬1 min walk

About this property

Candeo Hotels Tokyo Shimbashi

Hotel with a full-service spa, near Hamarikyu Gardens
Candeo Hotels Tokyo Shimbashi offers 126 air-conditioned accommodations with complimentary bottled water and slippers. 48-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor public bath (no minerals).
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided on request.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access and a vending machine.
Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 1,980 for adults and JPY 1,430 for children

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Full-service spa

  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • No lift

More

  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1430 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Shimbashi Hotel
Candeo Hotels Shimbashi
Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Tokyo Shimbashi Tokyo
Candeo Hotels Tokyo Shimbashi Hotel Tokyo

Candeo Hotels Tokyo Shimbashi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1000 reviews
Rating 8 - Good. 310 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 7 nights in Sep 2025

10/10 Excellent

Ming-Hsuan, Cupertino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good price for the room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was great. The room was a bit on the smaller side (as expected of hotels in Tokyo), but still felt comfortable, cozy, and clean. The rooftop onsen is a nice touch that both my partner and I took advantage of during our stay - was lovely to use after walking around all day. The coin laundry we did not use however looked easy to use and clean. The hotel is tucked on a side street, separating you from the businesses of the area. The area is mainly consisted of office workers but still at plenty of bars, restaurants and convenience stores. The hotel is conveniently located close to the subway station and is a short walk away. Would definitely stay here again.
Stayed 6 nights in Mar 2025

10/10 Excellent

Carson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sky spa is the perfect way to relax after a long day.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ziqing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location, and Sky spa and food are great.
Stayed 2 nights in Sep 2025

2/10 Terrible

Yue

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Outside of being a short walk to Shimbashi station, the amenities, breakfast, and rooms were all disappointing. If you’re looking for an affordable hotel that’s close to a hotel, this is it, but if you want a comfortable room, good showers, onsen, and breakfast, then this is NOT it.
Stayed 6 nights in Aug 2025

8/10 Good

Tatsuro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Spa on top floor is always nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carson D

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Analyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and the breakfast is affordable and different varieties of food that you can eat .
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Jul 2025

10/10 Excellent

Beatrice

Stayed 3 nights in Jul 2025

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Great service from staff. Breakfast was outstanding. Rooms were small but manageable for my family of four.
Stayed 9 nights in Jun 2025

10/10 Excellent

Rhys

Stayed 3 nights in Jul 2025

10/10 Excellent

SERDAR

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashley L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Fuat Varol

Stayed 3 nights in Jun 2025

10/10 Excellent

Kristen

Stayed 1 night in Jun 2025

8/10 Good

TRINH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I couldn’t give the hotel 5 star because their laundry facility is too small, only 2 machine but one of each is broken. It took 2.5hrs for one load. We had to come back 3 times at night in every 2hrs but we can’t use it. Except it, everything is good (breakfast, restaurant around hotel, clean, safety place)
Stayed 4 nights in Jun 2025

8/10 Good

SERDAR

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is a noisy area. I vould not sleep when the window is open because of the air confitioning units on top of the neighbor buildings
Stayed 5 nights in Jun 2025

10/10 Excellent

Kristen

Stayed 3 nights in Jun 2025

8/10 Good

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit to Japan. I expected hotel rooms to be small based on what I read. Ours was tiny. Two small beds were pushed toether in the center of the room, with a futon up against the window. It would have been difficult for four people (2 adults + 2 younger kids) to sleep here if that futon had not been available. Everything was very clean. Bathroom had a high tech toilet. We were in a corner, which meant we got two huge windows for a great city view. Elevators were small but fast. Desk and dining staff was friendly. Our breakfast was included in the rate. This was easily the best breakfast I've ever had at a hotel anywhere. Mix of both Western and Asian dishes, pastries, casseroles, etc.
Stayed 4 nights in May 2025

6/10 Okay

KWEE MENG

Travelled with family
Liked: Cleanliness
The surrounding is like in a red light district.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025