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Candeo Hotels Tokyo Shimbashi

3.5 star property

Photo gallery for Candeo Hotels Tokyo Shimbashi

Lobby sitting area
View from property
Public bath
Front of property – evening/night
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
3-6-8 Shimbashi, Minato-ku, Tokyo, Tokyo, 105-0004
  • Place, Ginza Six
    ‪12 min walk‬
  • Place, Tokyo Tower
    ‪17 min walk‬
  • Place, Tokyo Imperial Palace
    ‪20 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

View all photos for Double Room, Non Smoking

Free WiFi, bed sheets

Double Room, Non Smoking

7.6 out of 10
Good
(22 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for King Room, Non Smoking

King Room, Non Smoking

King Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(14 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Corner Twin Room, Non Smoking

Free WiFi, bed sheets

Corner Twin Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Corner Twin Room for 3 adults, Non Smoking

Free WiFi, bed sheets

Corner Twin Room for 3 adults, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (1 Person)

Free WiFi, bed sheets

Double Room, Non Smoking (1 Person)

9.0 out of 10
Wonderful
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Run of House, Non Smoking

Free WiFi, bed sheets

Run of House, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Corner King Room, Non Smoking

Corner King Room, Non Smoking

Corner King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Tokyo

A stay at Candeo Hotels Tokyo Shimbashi places you in the heart of Tokyo, within a 5-minute drive of Tokyo Tower and Hamarikyu Gardens. .This spa hotel is 1.2 mi (2 km) from Tokyo Imperial Palace and 3.5 mi (5.7 km) from Takeshita Street.

What's nearby

  • Hibiya Park - 8 min walk - 0.7 km
  • Ginza Six - 12 min walk - 1.0 km
  • Kabuki-za Theatre - 16 min walk - 1.4 km
  • Tokyo Tower - 17 min walk - 1.4 km
  • Tokyo Imperial Palace - 20 min walk - 1.7 km

Getting around

  • Uchisaiwaicho Station - 4 min walk
  • Shimbashi Station - 5 min walk
  • Haneda Airport (HND) - 25 min drive

Restaurants

  • ‪俺のイタリアン 新橋赤レンガ通 - ‬1 min walk
  • ‪麺屋武一 - ‬1 min walk
  • ‪酒々屋 和海 - ‬1 min walk
  • ‪マルウシミート - ‬1 min walk
  • ‪かき家 こだはる - ‬1 min walk

About this property

Candeo Hotels Tokyo Shimbashi

Candeo Hotels Tokyo Shimbashi offers 126 air-conditioned accommodations with complimentary bottled water and slippers. 48-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor public bath (no minerals).
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided on request.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access and a vending machine.
Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,750 for adults and JPY 1,650 for children

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Full-service spa

  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1650 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Shimbashi Hotel
Candeo Hotels Shimbashi
Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Tokyo Shimbashi Tokyo
Candeo Hotels Tokyo Shimbashi Hotel Tokyo

Candeo Hotels Tokyo Shimbashi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Hajime

Stayed 4 nights in Feb 2026

10/10 Excellent

Judy

Stayed 7 nights in Jan 2026

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Candeo Hotel Shinbashi as a family of five and booked two rooms since no family rooms are available. The rooms were decent, though the beds were small and a bit tricky with a child in between. The location is fantastic, close to shops, restaurants, the station, and within walking distance to Ginza. The only downside was the laundry facilities, small, costly, and inefficient. We had to run the dryer three times to get our clothes dry, and there were only two washers and dryers. Overall, a good hotel for convenience and exploring Tokyo, but families should be aware of the room and laundry limitations.
Stayed 9 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent breakfast and open air bath
Stayed 1 night in Jan 2026

10/10 Excellent

Raelee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Walking distance to lots of restaurants and cafes. We were a family of 4. The rooms are small but worked for us. We would stay again for a short stop over. Would be perfect for 2 or family of 3 with small child
Stayed 1 night in Jan 2026

8/10 Good

Pik chi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of three staying at the hotel for two nights. The front reception is on the 11/f and there is no staff just two lifts on the ground floor. The area seems safe but could feel a bit quiet while waiting for the lifts going up. Amenities and facilities are good with this size. There are laundry service as well as washing machine and dryer. Amenities are great . There are toothbrushes, slippers (even kids size) and spa wear provided. Shampoo and shower gel are good quality. Morning buffet can be busy as the dining area is small. It serves majority Japanese style breakfast with some English breakfast selection. The last order time is 10:30am and the buffet finishes at 11am. We were rejected for purchasing breakfast ticket at 10:29am so don’t be too last minute especially with the crowd otherwise there are lots of choices in other towns eg akihabara with just 9 minutes walk to the train station. The restaurants around the hotels are mainly opened for later of the day. Spa is great and the lifts are particularly busy with people going up to spa in the evening. Room size is not bad there is a long window sofa that provides extra space for rest and storage. Generally we are happy with the hotel stay with the price and the comfort provided. It is value for money and generally good quality .
Stayed 3 nights in Dec 2025

10/10 Excellent

Melita

Stayed 4 nights in Dec 2025

8/10 Good

Ali

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had stayed here a few times and location is convenient however service and cleanliness seems to have dropped this year from the staff $ hotel (eg. Hair on salad, unhygienic onsen practice by traveller, etc)
Stayed 5 nights in Dec 2025

10/10 Excellent

TImothy

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 3 nights in Dec 2025

10/10 Excellent

Francesco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always great
Stayed 4 nights in Nov 2025

4/10 Poor

Kevin, Bethesda

Stayed 1 night in Nov 2025

8/10 Good

Lauren

Excellent location, clean rooms and
Stayed 4 nights in Oct 2025

8/10 Good

Sandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room service was daily. Even when we didn't need the room cleaned, they left water and fresh towels for us. The shower water temperature fluctuated regularly. Laundry machines were avaliable and the surrounding area was convenient.
Stayed 6 nights in Nov 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Nov 2025

8/10 Good

Denise, Pleasant Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For 3 adults having a triple bed option was great. Location was extremely nice as convenience stores and restaurants galore. Very clean and organized room. It is small in footage so don’t bring a lot of luggage to try to manage in room. It can make it awkward trying to move around. Amenities were all there if you forgot something.
Stayed 2 nights in Nov 2025

10/10 Excellent

Phyllis

Stayed 2 nights in Nov 2025

10/10 Excellent

Eduardo, Hamamatsu shi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel area.
Stayed 1 night in Nov 2025

8/10 Good

graham

Travelled with partner
Liked: Amenities, property conditions & facilities
Check in reception is difficult to find Clearer information/signage in the entry would have made it an excellent stay
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a fantastic stay at Candeo Hotels Tokyo Shimbashi! The staff were friendly, professional, and always ready to help, which made check-in and every interaction smooth and pleasant. The room was spotless, modern, and well-designed, with a very comfortable bed and great city views. The location is unbeatable—just a few minutes’ walk from Shimbashi Station, making it easy to explore Tokyo’s top spots like Ginza and Tokyo Tower. Despite being in a busy area, the hotel feels peaceful and quiet inside. The rooftop spa is an amazing bonus. Relaxing in the open-air bath while overlooking the city lights was the perfect way to end each day. Breakfast was fresh and delicious, offering a nice variety of Japanese and Western options. Everything felt well thought out and high quality. Overall, this hotel combines comfort, convenience, and relaxation perfectly. I’d absolutely stay here again and highly recommend it to anyone visiting Tokyo!
Stayed 3 nights in Oct 2025

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean location is excellent and staff was great and accommodating
Stayed 2 nights in Oct 2025

10/10 Excellent

Roby

Liked: Cleanliness, staff & service, property conditions & facilities
No complain
Stayed 7 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Nice staff. Helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Violeta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area has lots of dining experiences and easy to get around area. Hotel is clean, rooms comfortable.
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 7 nights in Sep 2025