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SHIBUYA STREAM HOTEL

4.0 star property

Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Dining
Soundproofing, free WiFi, bed sheets, wheelchair access
Property amenity
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Bar

Explore the area

View map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Place, Shibuya Sky
    ‪2 min walk‬
  • Place, Shibuya Scramble Square
    ‪2 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(86 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.4 out of 10
Exceptional
(25 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room, Non Smoking (Shower Only)

7.4 out of 10
Good
(16 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Semi Double Room (shower Booth Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2

View all photos for Standard Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room

  • Sleeps 2

View all photos for Accessible Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Accessible Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room

  • Sleeps 2

View all photos for Superior Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin Room

  • Sleeps 4

View all photos for Deluxe Corner Twin Room (up To 4 People)

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4

View all photos for Deluxe Stream Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room with Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Standard Double Room (shower booth only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room (shower booth only)

  • Sleeps 2

View all photos for Deluxe Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room

  • Sleeps 2

Similar properties

2 restaurants, breakfast served
Shibuya Excel Hotel Tokyu
Shibuya
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 2,014 reviews
The price is AU$385
28 Apr - 29 Apr
Shibuya Excel Hotel Tokyu

About the area

Tokyo

With a stay at SHIBUYA STREAM HOTEL in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and Tokyo Midtown. .This luxury hotel is 2.2 mi (3.5 km) from National Stadium and 2.5 mi (3.9 km) from Meiji Jingu Shrine.

What's nearby

  • Shibuya Sky - 2 min walk - 0.2 km
  • Shibuya Scramble Square - 2 min walk - 0.2 km
  • Shibuya Crossing - 5 min walk - 0.4 km
  • Hachikō Memorial Statue - 5 min walk - 0.4 km
  • Cerulean Tower - 6 min walk - 0.5 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 13 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪麺飯食堂 なかじま - ‬2 min walk
  • ‪酢重 Indigo - ‬1 min walk
  • ‪富士そば 渋谷東口店 - ‬2 min walk
  • ‪伊蔵八味噌らーめん - ‬1 min walk

About this property

SHIBUYA STREAM HOTEL

SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Make yourself at home in one of the 177 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At SHIBUYA STREAM HOTEL, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
SHIBUYA STREAM HOTEL has a restaurant on site.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,800 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided once every 3 days.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

SHIBUYA STREAM HOTEL Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 873 out of 1090 reviews
Rating 8 - Good. 159 out of 1090 reviews
Rating 6 - Okay. 33 out of 1090 reviews
Rating 4 - Poor. 9 out of 1090 reviews
Rating 2 - Terrible. 16 out of 1090 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the service and very convenient
Stayed 7 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Hana

Liked: Cleanliness
Great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Alexandre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Location excellent and cleanliness of the place top notch. Highly recommended.
Stayed 3 nights in Dec 2025

10/10 Excellent

Anna

Stayed 3 nights in Dec 2025

10/10 Excellent

rachel, Hanalei

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, bikes to enjoy, a beautiful view from the room which was clean and spacious. We loved our stay here and the location of the hotel. We could walk to the train station and main area we liked in Kyoto. The hotel served a nice breakfast and we ordered dinner one night we enjoyed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher, Dulles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at Shibuya Stream for a December trip to Tokyo and it was PHENOMENAL. It has a lot of little perks like a wide variety of toiletries available in the lobby, loaner umbrellas, on-site self-serve laundry, amazing service and more. The rooms were on the smaller size but with very comfortable mattresses and super soft sheets. We did not have a single complaint and would stay there again anytime!
Stayed 1 night in Dec 2025

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a great & comfortable stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tariq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Friendly and helpful staff. Everything is walking distance and convenient.
Stayed 6 nights in Dec 2025

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the hustle and bustle of the city. The rooms were very comfortable and clean. The only thing to note is that this hotel is in a large complex with shopping and transit which is very convenient but can be also be busy and hard to navigate.
Stayed 3 nights in Dec 2025

8/10 Good

Becky

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room good facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Svetlana, Cedar Park

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean , location is amazing !!!
Stayed 8 nights in Dec 2025

8/10 Good

Jessica

Stayed 3 nights in Dec 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Melody

Stayed 5 nights in Dec 2025

10/10 Excellent

Kwun Ho

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, and staffs were great!
Stayed 8 nights in Dec 2025

10/10 Excellent

Timothy

Stayed 7 nights in Nov 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was located very centrally, the styling felt very hip and modern, generous amenities, very efficiently managed. The staff were extremely helpful. We would highly recommend for anyone wanting the best of Shibuya stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Marina

Stayed 1 night in Dec 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing. Close to everywhere and the room was big for Tokyo standards. Everything is connected via the underpasses so it was incredibly convenient.
Stayed 4 nights in Dec 2025

6/10 Okay

Huzie

Liked: Cleanliness, property conditions & facilities
Room is ok. Staff is ok not the most friendliest but not rude. They have an active floor but don’t be mislead because they only have two bikes and a floor if you wanna do stretches Place is near the Shibuya train station and about 10 mins walk from the bus terminal.
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Dec 2025