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SHIBUYA STREAM HOTEL

4.0 star property

Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Dining
1 bedroom, soundproofing, free WiFi, bed sheets
Exterior
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Shibuya Crossing
    ‪5 min walk‬
  • Tokyo Tower
    ‪4 min drive‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(71 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking (Shower Only)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.8 out of 10
Exceptional
(22 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room, Non Smoking (Shower Only)

7.6 out of 10
Good
(15 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Tokyo

With a stay at SHIBUYA STREAM HOTEL in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and National Stadium. .This luxury hotel is 2.2 mi (3.5 km) from Tokyo Midtown and 2.5 mi (4 km) from Meiji Jingu Shrine.

What's nearby

  • Shibuya Crossing - 5 min walk - 0.4 km
  • Tokyo Midtown - 3 min drive - 3.0 km
  • National Stadium - 4 min drive - 3.4 km
  • Tokyo Tower - 4 min drive - 4.6 km
  • Meiji Jingu Shrine - 5 min drive - 2.8 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 14 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪伊蔵八味噌らーめん - ‬2 min walk
  • ‪土鍋炊ごはん なかよし - ‬2 min walk
  • ‪SUSHI TOKYO TEN - ‬1 min walk
  • ‪DEAN & DELUCA - ‬1 min walk
  • ‪富士そば 渋谷東口店 - ‬2 min walk

About this property

SHIBUYA STREAM HOTEL

Luxury hotel with a 24-hour front desk and a restaurant
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Make yourself at home in one of the 177 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At SHIBUYA STREAM HOTEL, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
SHIBUYA STREAM HOTEL has a restaurant on site.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,800 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided once every 3 days.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 771 out of 1009 reviews
Rating 8 - Good. 167 out of 1009 reviews
Rating 6 - Okay. 44 out of 1009 reviews
Rating 4 - Poor. 12 out of 1009 reviews
Rating 2 - Terrible. 15 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Doral

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel was excellent. The rooms were very clean and modern. The service the staff provided was excellent and it was a great place to stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location directly above Shibuya station. Staff very helpful and friendly. Good amenities e.g. a room for heating and eating food, however for this size of hotel there are far too few laundry machines, they were always busy. Room spacious (by Japan standards) and very clean. Breakfast fairly expensive, but with a good range of (both Japanese and western) food.
Stayed 5 nights in May 2025

10/10 Excellent

Maria L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was centrally located to a lot of things! I love the downstairs offerings of what there is to eat. Next to Shibuya station was a major plus! Seven-Eleven next door! This hotel was so worth it.
Stayed 5 nights in Jun 2025

10/10 Excellent

Den

Stayed 6 nights in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room was spacious and clean. Location is excellent for Shibuya and Harajuku, as well as Shinjuku and Nakano, etc. Only complaint is “corner room with wraparound view” was blocked by structural beams. The result was one regular window and a tiny sliver of a window unless you squeeze behind the huge colum qhich otherwise blocks the corner window. Would have just booked a regular room instead of paying a premium for a corner room that effectively wasn’t one.
Stayed 1 night in Jun 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time at Shibuya Stream which is among Tokyo's newer hotels. Conveniently connected by walkways to Shibuya station for easy access to JR trains and the Tokyo subway. Rooms are clean and nicely appointed with a small couch. Staff were kind and helpful. Free beverage at the bar every evening.
Stayed 2 nights in May 2025

10/10 Excellent

Ginnell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were incredibly helpful and kind: they completely went out of their way to resolve issues we encountered. Thank you so much Shibuya Stream Staff!!! You are the BEST and did everything perfect😊
Stayed 4 nights in Jun 2025

10/10 Excellent

John, Stouffville

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very modern vibes. Clean and great location. Wish basin was in its own room but otherwise great
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and we had a great view. It was nice being so close to the station and shopping/dining, but could be a little confusing finding our way.
Stayed 3 nights in May 2025

10/10 Excellent

Peter, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Kiyo

Travelled with family
Liked: Cleanliness
Decent high end hotel in central area. Confusing to get around, have to loop around multiple floors and elevators to get anywhere forcing you to walk thru shopping areas . Some of the attached stores and restaurants are total rip offs but some good ones. Extremely difficult to get down to street level to get to reasonably priced places like confidence stores and izakayas. You will get lost going to and from the train the first 10 times. Nice smoking area if that’s your thing. Their laundry machines DO NOT WORK. Eats up all our 100 yen coins takes HOURS AND HOURS and yet STILL DOES NOT DRY CLOTHES PROPERLY. Had to hang our socks and underwear throughout the room like a couple of hobos
Stayed 6 nights in May 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Brian

Liked: Amenities
Hotel is nice, great Location. Only down side is the beds are rock solid.
Stayed 3 nights in May 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a first time stay in Tokyo, it’s connected to shibuya station and is in the middle of everything. There are several restaurants in the hotel complex including a couple coffee shops that open at 7am (most places in Tokyo do not open before 9a). They also helped us get cabs when we needed them and also had great amenities at the front desk.
Stayed 4 nights in May 2025

10/10 Excellent

Peter, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Great location,funky vibe,so convenient..great all round
Stayed 2 nights in May 2025

10/10 Excellent

Marthe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very accommodating! First time in Tokyo and I will definitely book here again! Close to everything.
Stayed 7 nights in Apr 2025

10/10 Excellent

Francie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was literally centrally located near Shibuyu crossing and train station. It was so convenient for everything.
Stayed 3 nights in May 2025

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A conveniently located hotel, only a short walk from the Shibuya Scramble crossing. It had a great modern feel and aesthetic that was perfect and cozy. The staff is amazingly helpful; we needed a taxi and they helped book one on our behalf, and guide us to the pickup spot.
Stayed 8 nights in May 2025

10/10 Excellent

Kaleb

Stayed 5 nights in Apr 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby on the fourth floor, and hotel rooms starting on 9th floor assure you’re high enough to avoid the noise from the nearby train station and shops in the lower levels that quite honestly, weren’t that loud anyway. There is an entrance to the train station on the 3rd level which is super convenient! The room is spacious compared to comparable hotels in the area, overall would definitely stay here again!
Stayed 5 nights in May 2025

10/10 Excellent

Giovanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived, I was thoroughly impressed with the level of hospitality and attention to detail. The staff went above and beyond to ensure my stay was not only comfortable but memorable. Every interaction, from the front desk to housekeeping, was warm, professional, and genuine. The accommodations were equally exceptional. My room was spotless, tastefully decorated, and offered every amenity I could ask for. The bed was comfortable, and I appreciated the thoughtful touches like robes, slippers, free water, and unlimited toiletries in the lobby. Overall, this was one of the best hotel experiences I’ve had. I wouldn’t hesitate to return and highly recommend this property to anyone looking for top-tier service and accommodations.
Stayed 8 nights in May 2025