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SHIBUYA STREAM HOTEL

4.0 star property

Photo gallery for SHIBUYA STREAM HOTEL

Soundproofing, free WiFi, bed sheets, wheelchair access
Dining
Exterior
Property amenity
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Bar

Explore the area

View map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Place, Shibuya Sky
    ‪2 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Place, Cerulean Tower
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(84 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room, Non Smoking (Shower Only)

7.4 out of 10
Good
(16 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Semi Double Room (shower Booth Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2

View all photos for Standard Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room

  • Sleeps 2

View all photos for Accessible Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Accessible Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room

  • Sleeps 2

View all photos for Superior Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin Room

  • Sleeps 4

View all photos for Deluxe Corner Twin Room (up To 4 People)

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4

View all photos for Deluxe Stream Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room with Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Standard Double Room (shower booth only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room (shower booth only)

  • Sleeps 2

View all photos for Deluxe Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room

  • Sleeps 2

Similar properties

2 restaurants, breakfast served
Shibuya Excel Hotel Tokyu
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,965 reviews
The price is AU$354
23 Feb - 24 Feb
Shibuya Excel Hotel Tokyu

About the area

Tokyo

With a stay at SHIBUYA STREAM HOTEL in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and Tokyo Midtown. .This luxury hotel is 2.2 mi (3.5 km) from National Stadium and 2.5 mi (3.9 km) from Meiji Jingu Shrine.

What's nearby

  • Shibuya Sky - 2 min walk - 0.2 km
  • Shibuya Scramble Square - 2 min walk - 0.2 km
  • Shibuya Crossing - 5 min walk - 0.4 km
  • Hachikō Memorial Statue - 5 min walk - 0.4 km
  • Cerulean Tower - 6 min walk - 0.5 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 13 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪麺飯食堂 なかじま - ‬2 min walk
  • ‪酢重 Indigo - ‬1 min walk
  • ‪富士そば 渋谷東口店 - ‬2 min walk
  • ‪伊蔵八味噌らーめん - ‬1 min walk

About this property

SHIBUYA STREAM HOTEL

Luxury hotel with a restaurant, 6-minute walk to Shibuya Crossing
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Make yourself at home in one of the 177 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At SHIBUYA STREAM HOTEL, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
SHIBUYA STREAM HOTEL has a restaurant on site.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,800 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided once every 3 days.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 845 out of 1068 reviews
Rating 8 - Good. 160 out of 1068 reviews
Rating 6 - Okay. 37 out of 1068 reviews
Rating 4 - Poor. 9 out of 1068 reviews
Rating 2 - Terrible. 17 out of 1068 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location of the hotel…right next to Shibuya Station. Nice sized room with great amenities. Staff was also wonderful!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Charity

Stayed 4 nights in Nov 2025

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My second stay and the experience was still as good as the first time.
Stayed 5 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Wendy Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specious room, clean, walkable to train station and attractions.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kim

Stayed 3 nights in Oct 2025

10/10 Excellent

Corey, Allen

Stayed 1 night in Oct 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff should improve their English, but they try to do everything is possible to help you. The Hotel is super clean, Shibuya Crossing is 2 blocks away, a lot of restaurants around, and on the first floor, the green line of the subway is a few meters away; it is a very safe area, there is a room in front of the elevator, in the floor 10 or 9, that have a collection of vinyl disc (a kind of music room) whre you can go and play a vinyl disc.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Good location. Clean room.
Stayed 2 nights in Oct 2025

4/10 Poor

Richard, Glendale

Liked: Cleanliness, property conditions & facilities
The staff were great. The rooms were too small for more thsn a one night stay. Most importantly, there absolutely no drawer space. You couldn’t even partially unpack. Remove the refrigerator and tea service and add drawers.
Stayed 5 nights in Oct 2025

10/10 Excellent

Helen

Stayed 3 nights in Sep 2025

10/10 Excellent

Jane

Stayed 2 nights in Oct 2025

10/10 Excellent

Rikky

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, good size room for Tokyo
Stayed 5 nights in Oct 2025

10/10 Excellent

Ariel

Great place amd helpful staff. I enjoyed th modern motif.
Stayed 1 night in Oct 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities
Clean comfortable spacious room with new carpet and furnishings. Very comfortable bed. Friendly and helpful staff. Incredibly convenient location
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location. Helpful staff. Clean and well-kept. I’ve see other reviews commenting on room noise from other rooms but I’ve stayed here a total of 8+ nights across two visits and it’s never been an issue for me. So maybe it varies. Laundry room on the 11th floor is a nice amenity, though it gets crowded. I really like this hotel and plan to stay here again on my next visit. You can’t beat the location.
Stayed 5 nights in Oct 2025

2/10 Terrible

Sadia

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
I was disappointed with the hotel and the staff. Staff is not accommodating and needs to work on customer service. They are not open to going above and beyond and making customer feel satisfied and accommodated.
Stayed 5 nights in Oct 2025

10/10 Excellent

Shyama

Stayed 1 night in Jun 2025

10/10 Excellent

Hope

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this stay! A really great place to comfortably recuperate after a long flight, recover from jet lag and rest after long days walking Shibuya. It’s practically in the train station, and many shops and restaurants nearby. My partner loved the bathroom, specifically the Japanese style shower/bath room. It was superb.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Alexius Kierra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean establishment with helpful staff; the area was safe, walkable and provided great access to the subway
Stayed 6 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness
Great location
Stayed 4 nights in Oct 2025

8/10 Good

HELEN

Stayed 5 nights in Oct 2025

10/10 Excellent

Larainne

Liked: Cleanliness, staff & service, property conditions & facilities
Modern clean hotel in the centre of Shibuya. Room compact. Modern bathroom, good shower. Excellent location if coming from Narita airport. Take lift after exiting train up to Shibuya stream, look for hotel sign, second lift takes you straight to hotel lobby. Great view from higher floor. Friendly staff. A free drink at happy hour for guests. Food show supermarket close by. Would recommend.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kiia

Stayed 5 nights in Oct 2025