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New Otani Inn Tokyo

3.0 star property

Photo gallery for New Otani Inn Tokyo

Front of property
Property entrance
Fountain
Premium Accessible Room - Non-Smoking
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping

Explore the area

View map
1-6-2 Osaki, Shinagawa-ku, Tokyo, Tokyo-to, 141-0032
  • Place, Tokyo Tower
    ‪8 min drive‬
  • Place, Tokyo Imperial Palace
    ‪12 min drive‬
  • Place, Meiji Jingu Shrine
    ‪18 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Moderate Triple Room

Combined shower/bathtub, designer toiletries, hair dryer, slippers

Moderate Triple Room

  • Sleeps 3

View all photos for Executive Deluxe Quadruple Room

Down duvets, desk, blackout curtains, iron/ironing board

Executive Deluxe Quadruple Room

  • Sleeps 4

View all photos for Moderate Semi-double Room

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Semi-double Room

  • Sleeps 2

View all photos for Premium Executive Twin Room

Down duvets, desk, blackout curtains, iron/ironing board

Premium Executive Twin Room

  • Sleeps 2

View all photos for Premium Executive Semi Suite

Down duvets, desk, blackout curtains, iron/ironing board

Premium Executive Semi Suite

  • Sleeps 4

View all photos for Executive Deluxe Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Executive Deluxe Room - Non-Smoking

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Executive Deluxe Twin Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Executive Deluxe Twin Room - Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Moderate Semi-double Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Semi-double Room - Non-Smoking

8.4 out of 10
Very good
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Semi-double Room - Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Semi-double Room - Smoking

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Single Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Single Room - Non-Smoking

8.0 out of 10
Very good
(25 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Single Room - Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Single Room - Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Triple Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Triple Room - Non-Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Moderate Triple Room - Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Triple Room - Smoking

  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Moderate Twin Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(15 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Twin Room - Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Twin Room - Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Accessible Room - Non-Smoking

Premium Accessible Room - Non-Smoking

Premium Accessible Room - Non-Smoking

  • 46 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Premium Semi Suite Room - Non-Smoking

Premium Semi Suite Room - Non-Smoking

Premium Semi Suite Room - Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Quality Semi-double Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Quality Semi-double Room - Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quality Single Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Quality Single Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quality Triple Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Quality Triple Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Quality Twin Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Quality Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Double Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Executive Double Room - Non-Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Quality Semi-double Room

Down duvets, desk, blackout curtains, iron/ironing board

Quality Semi-double Room

  • Sleeps 2

View all photos for Executive Deluxe Triple Room

Down duvets, desk, blackout curtains, iron/ironing board

Executive Deluxe Triple Room

  • Sleeps 3

View all photos for Premium Executive Triple Room

Down duvets, desk, blackout curtains, iron/ironing board

Premium Executive Triple Room

  • Sleeps 3

View all photos for Premium Quality Single Room - Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Premium Quality Single Room - Smoking

  • Sleeps 1

View all photos for Premium Quality Double Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Premium Quality Double Room - Non-Smoking

  • Sleeps 2

View all photos for Run Of House Room For 1 Person - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Run Of House Room For 1 Person - Non-Smoking

  • Sleeps 1

View all photos for Run Of House Room For 1 Person - Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Run Of House Room For 1 Person - Smoking

  • Sleeps 1

View all photos for Run Of House Room For 2 People - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Run Of House Room For 2 People - Non-Smoking

  • Sleeps 2

View all photos for Run Of House Room For 2 Person - Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Run Of House Room For 2 Person - Smoking

  • Sleeps 2

View all photos for Moderate Single Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Single Room - Non-Smoking

  • Sleeps 1

View all photos for Moderate Single Room - Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Single Room - Smoking

  • Sleeps 1

View all photos for Moderate Semi-double Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Semi-double Room - Non-Smoking

  • Sleeps 2

View all photos for Moderate Semi-double Room - Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Semi-double Room - Smoking

  • Sleeps 2

View all photos for Quality Single Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Quality Single Room - Non-Smoking

  • Sleeps 1

View all photos for Quality Semi-double Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Quality Semi-double Room - Non-Smoking

  • Sleeps 2

View all photos for Moderate Twin Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Moderate Twin Room - Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Twin Room - Smoking

  • Sleeps 2

View all photos for Moderate Triple Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Triple Room - Non-Smoking

  • Sleeps 3

View all photos for Moderate Triple Room - Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Triple Room - Smoking

  • Sleeps 3

View all photos for Quality Twin Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Quality Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Quality Triple Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Quality Triple Room - Non-Smoking

  • Sleeps 3

View all photos for Executive Double Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Executive Double Room - Non-Smoking

  • Sleeps 2

View all photos for Executive Delux Twin Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Executive Delux Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Executive Delux Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Executive Delux Room - Non-Smoking

  • Sleeps 4

View all photos for Premium Accessible Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Premium Accessible Room - Non-Smoking

  • Sleeps 3

View all photos for Premium Semi Suite Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Premium Semi Suite Room - Non-Smoking

  • Sleeps 4

View all photos for Quality Single Room

Down duvets, desk, blackout curtains, iron/ironing board

Quality Single Room

  • Sleeps 1

View all photos for Superior Twin Room Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Superior Twin Room Non-Smoking

  • Sleeps 2

View all photos for Moderate Twin Room

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Twin Room

  • Sleeps 2

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About the area

Tokyo

Located in Tokyo (Shinagawa), New Otani Inn Tokyo is within a 10-minute drive of Tokyo Tower and Tokyo Imperial Palace. .This hotel is 7.5 mi (12.1 km) from Meiji Jingu Shrine and 7.5 mi (12.1 km) from Tokyo Dome.

What's nearby

  • Tokyo Tower - 8 min drive - 6.7 km
  • Tokyo Imperial Palace - 12 min drive - 8.8 km
  • Shibuya Crossing - 13 min drive - 5.8 km
  • Meiji Jingu Shrine - 18 min drive - 9.5 km
  • Tokyo Dome - 19 min drive - 12.9 km

Getting around

  • Osaki Station - 4 min walk
  • Takanawadai Station - 19 min walk
  • Haneda Airport (HND) - 23 min drive

Restaurants

  • ‪いろり庵きらく - ‬4 min walk
  • ‪BECK'S COFFEE SHOP - ‬4 min walk
  • ‪Soup Stock Tokyo - ‬4 min walk
  • ‪バーガーキング (Burger King) - ‬3 min walk
  • ‪EXCELSIOR CAFFÉ - ‬3 min walk

About this property

New Otani Inn Tokyo

Hotel with a restaurant, in the vicinity of Tokyo Tower
New Otani Inn Tokyo offers 427 accommodations with slippers and designer toiletries. Beds feature down comforters. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 427 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include phones, as well as desks and blackout drapes/curtains.
Make use of convenient amenities such as complimentary wireless internet access, a ballroom, and a vending machine.
Grab a bite to eat at FUNACHAYA, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
FUNACHAYA - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lounge - This café serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,500 per night)

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: JPY 2,541 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FUNACHAYA
  • The Lounge

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 2420.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2541.00 per person
  • Covered self parking fee: JPY 2500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2420.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

New Otani
New Otani Inn
New Otani Inn Tokyo
New Otani Tokyo
New Otani Tokyo Inn
Otani Inn
Otani Inn Tokyo
Otani Tokyo
Tokyo New Otani
Tokyo New Otani Inn
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Hotel Tokyo
New Otani Tokyo Garden Hotel
New Otani Inn Tokyo Hotel Shinagawa
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
New Otani Inn Tokyo Hotel
New Otani Inn Tokyo Tokyo
New Otani Inn Tokyo Hotel Tokyo

New Otani Inn Tokyo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 418 out of 1010 reviews
Rating 8 - Good. 343 out of 1010 reviews
Rating 6 - Okay. 170 out of 1010 reviews
Rating 4 - Poor. 48 out of 1010 reviews
Rating 2 - Terrible. 31 out of 1010 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Rumiko

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Great breakfast but room was not clean

The location was perfect right next to the station. Their breakfast buffet was very nice with variety selections of dishes. The only negative part was our room. The design of our room was old fashion, a lot of dust on corners and a sofa bed was not clean… I bet they do not vacuum the room everyday! By paying the high price of staying, the room should be more clean and neat.
Stayed 2 nights in Jul 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Amanda

Travelled with group
Liked: Staff & service
This hotel was ok. Was honestly expecting more but as the 3rd and last hotel I stayed at on my trip I wasn’t impressed. I LOVED that the train was so close but that’s about it.
Stayed 6 nights in Jul 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, friendly and helpful staff and close to Osaki station that is a big plus
Stayed 4 nights in Jul 2025

8/10 Good

Kiyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel conveniently located near Shinagawa, easily accessible to Gotanda, Meguro, Shibuya, etc. The rooms are average size, clean, with standard amenities. Hotel buffet offers wide selections, making the stay well worth the value.
Stayed 1 night in Jul 2025

10/10 Excellent

Naoka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

louis, Largo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 6 nights in Jul 2025

10/10 Excellent

jennifer

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenient to train station
Stayed 2 nights in Jul 2025

2/10 Terrible

Joseph

No good at all
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Terrible staff and not friendly room has no À/C too hot in side the room
Stayed 3 nights in Jul 2025

8/10 Good

Eugenia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very easy check in. Breakfast buffet had a lovely selection. Room was small for 3 adults but was clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 6 nights in Jul 2025

10/10 Excellent

Alexander

Stayed 1 night in Jun 2025

8/10 Good

Makoto

Travelled with family
Location is the best. Property is bit old. Staff are nice but not the best.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ruth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
This hotel is right next to the station, very convenient .
Stayed 2 nights in Jun 2025

6/10 Okay

Megumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Harumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very convenient to access Osaki station. There are many stores and restaurants. The buffet style breakfast is very good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ritsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness
Great location and friendly staff.
Stayed 1 night in Jun 2025

4/10 Poor

Lee

Stayed 3 nights in Jun 2025

6/10 Okay

Terry

Stayed 9 nights in Jun 2025

8/10 Good

Julianne, aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in front deck staff is friendly and helpful. Breakfast at this hotel is excellent. Highlly recommended breakfast reservation .
Stayed 1 night in Jun 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and wonderful staff. The breakfast buffet was a little bit of a downer for a hotel of this caliber.
Stayed 2 nights in Jun 2025

10/10 Excellent

Felomina E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Perfect location to get to the Tokyo Districts by taking the Yamanote Line! Will most likely stay there again.
Stayed 6 nights in Jun 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for business or holiday
Stayed 1 night in May 2025