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New Otani Inn Tokyo

3.0 star property

Photo gallery for New Otani Inn Tokyo

Front of property
Bar (on property)
Property entrance
Premium Accessible Room - Non-Smoking
Fountain

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
1-6-2 Osaki, Shinagawa-ku, Tokyo, Tokyo-to, 141-0032
  • Place, Tokyo Tower
    ‪6 min drive‬
  • Place, Tokyo Imperial Palace
    ‪7 min drive‬
  • Place, Meiji Jingu Shrine
    ‪10 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪11 min drive‬

Room options

View all photos for Executive Double Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Executive Double Room - Non-Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Moderate Twin Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Twin Room - Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Twin Room - Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Triple Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Triple Room - Non-Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Moderate Triple Room - Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Triple Room - Smoking

  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Moderate Single Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Single Room - Non-Smoking

8.0 out of 10
Very good
(22 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Single Room - Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Single Room - Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Semi-double Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Semi-double Room - Non-Smoking

8.4 out of 10
Very good
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Semi-double Room - Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Semi-double Room - Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quality Twin Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Quality Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Quality Single Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Quality Single Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quality Triple Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Quality Triple Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Premium Semi Suite Room - Non-Smoking

Premium Semi Suite Room - Non-Smoking

Premium Semi Suite Room - Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Quality Semi-double Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Quality Semi-double Room - Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Accessible Room - Non-Smoking

Premium Accessible Room - Non-Smoking

Premium Accessible Room - Non-Smoking

  • 46 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Executive Deluxe Twin Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Executive Deluxe Twin Room - Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Executive Deluxe Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Executive Deluxe Room - Non-Smoking

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

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About the area

Tokyo

Located in Tokyo (Shinagawa), New Otani Inn Tokyo is within a 10-minute drive of Tokyo Tower and Tokyo Imperial Palace. .This hotel is 7.5 mi (12.1 km) from Meiji Jingu Shrine and 7.5 mi (12.1 km) from Tokyo Dome.

What's nearby

  • Shibuya Crossing - 5 min drive - 7.4 km
  • Tokyo Tower - 6 min drive - 6.5 km
  • Tokyo Imperial Palace - 7 min drive - 8.5 km
  • Tokyo Dome - 9 min drive - 12.3 km
  • Meiji Jingu Shrine - 10 min drive - 9.5 km

Getting around

  • Osaki Station - 4 min walk
  • Takanawadai Station - 19 min walk
  • Haneda Airport (HND) - 23 min drive

Restaurants

  • ‪いろり庵きらく - ‬4 min walk
  • ‪BECK'S COFFEE SHOP - ‬4 min walk
  • ‪Soup Stock Tokyo - ‬4 min walk
  • ‪バーガーキング (Burger King) - ‬3 min walk
  • ‪EXCELSIOR CAFFÉ - ‬3 min walk

About this property

New Otani Inn Tokyo

Hotel with a restaurant, in the vicinity of Tokyo Tower
New Otani Inn Tokyo offers 427 accommodations with slippers and designer toiletries. Beds feature down comforters. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 427 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include phones, as well as desks and blackout drapes/curtains.
Make use of convenient amenities such as complimentary wireless internet access, a ballroom, and a vending machine.
Grab a bite to eat at FUNACHAYA, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
FUNACHAYA - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lounge - This café serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,500 per night)

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: JPY 2,541 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FUNACHAYA
  • The Lounge

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 2420.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2541.00 per person
  • Covered self parking fee: JPY 2500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2420.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

New Otani
New Otani Inn
New Otani Inn Tokyo
New Otani Tokyo
New Otani Tokyo Inn
Otani Inn
Otani Inn Tokyo
Otani Tokyo
Tokyo New Otani
Tokyo New Otani Inn
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Hotel Tokyo
New Otani Tokyo Garden Hotel
New Otani Inn Tokyo Hotel Shinagawa
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
New Otani Inn Tokyo Hotel
New Otani Inn Tokyo Tokyo
New Otani Inn Tokyo Hotel Tokyo

New Otani Inn Tokyo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 414 out of 1015 reviews
Rating 8 - Good. 350 out of 1015 reviews
Rating 6 - Okay. 169 out of 1015 reviews
Rating 4 - Poor. 46 out of 1015 reviews
Rating 2 - Terrible. 36 out of 1015 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ritsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness
Great location and friendly staff.
Stayed 1 night in Jun 2025

4/10 Poor

Lee

Stayed 3 nights in Jun 2025

6/10 Okay

Terry

Stayed 9 nights in Jun 2025

8/10 Good

Julianne, aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in front deck staff is friendly and helpful. Breakfast at this hotel is excellent. Highlly recommended breakfast reservation .
Stayed 1 night in Jun 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and wonderful staff. The breakfast buffet was a little bit of a downer for a hotel of this caliber.
Stayed 2 nights in Jun 2025

10/10 Excellent

Felomina E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Perfect location to get to the Tokyo Districts by taking the Yamanote Line! Will most likely stay there again.
Stayed 6 nights in Jun 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for business or holiday
Stayed 1 night in May 2025

8/10 Good

Helen

Liked: Cleanliness
I didn't like that the TV did not have an option for different languages. English sub-titles would have been great. Also, lighting was a little confusing, especially the bedside lighting for reading. Very convenient for train access.
Stayed 5 nights in May 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me encantó el hotel, la ubicación. Tiene supermercado, lavandería, farmacia y restaurantes en el mismo edificio. La estación del metro Yamanote que te conecta con muchísimas otras estaciones, está prácticamente saliendo del lobby del hotel, por el tercer piso. Definitivamente si regresaría.
Stayed 5 nights in May 2025

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious
Stayed 4 nights in Jun 2025

8/10 Good

Lolotea

Travelled with family
Liked: Cleanliness, property conditions & facilities
I was in a single non-smoking room during my stay at the hotel. Let's start with the cons first. The hotel staff were very kind, even though they spoke limited English. The room was very spacious (in comparison to other hotel rooms in Japan, which are commonly known to be small). The hotel is attached to and nearby many malls, plazas, and restaurants, so it is an extremely convenient location. It is also on the Yamanote subway line, just a couple of minutes walk and mostly covered too, so convenient if raining. Now, let's get into the cons. The hotel has the HARDEST pillows ever; they don't have just the regular type of pillows you usually find in hotel rooms. The walls are pretty thin, so if you have a loud individual/party staying next to you, you are out of luck. There are limited charging outlets in the room: 1 USB by the bed/desk and 1 electrical outlet in bathroom. It was fine for me, but I can see that it can be annoying for others. One last thing is there is no safe in the room. It wasn't really an issue for me though, since I carried all my valuables on me. The hotel is on the older side, so the aesthetics aren't there. Again, I didn't mind because it was so spacious and everything worked fine. For the price of $106 (CAD) per night, I would say it's a pretty good deal, considering the spacious room and extremely convenient location. Would consider staying at this hotel again next time!
Stayed 9 nights in Apr 2025

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Connected to Osaka station, made it super easy to get around. Not many tourists around and very clean
Stayed 6 nights in May 2025

10/10 Excellent

Sachiko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in May 2025

10/10 Excellent

Sachiko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in May 2025

10/10 Excellent

Parmdeep

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient as the train station is located directly across the property. There is also a Lawson out front which made it easy to grab snacks/drinks at the start and end of our day. Friendly staff in a quiet area. Highly recommend.
Stayed 6 nights in May 2025

8/10 Good

LYNNE

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in May 2025

8/10 Good

Adon

Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and easy to get to from Haneda for a family of four with adult children. The hotel was clean and comfortable, but not as spacious as it looked in the photos. The staff was wonderful. There is a supermarket, Daiso and Family Mart steps away from the hotel and many restaurants nearby. Options for dining is limited on Sundays because many restaurants close early or are not open at all. Overall, we enjoyed our stay at this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Sydney, Sioux Falls

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice place to stay!
Stayed 2 nights in May 2025

10/10 Excellent

Ritsuko

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Disliked: Room comfort

Basic room

Stayed 4 nights for site seeing. Quiet hotel. Paid in advance for the breakfast and it was very limited. Bed was very hard and room was very small. Worked for our basic needs.
Stayed 4 nights in May 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel. Definitely would book it again.
Stayed 13 nights in May 2025

8/10 Good

John, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was adequate in all aspects, clean enough, room was big enough, breakfast was ok, right at the Yamanote line, price was good, check in and out was easy, etc. They did charge us 1000 yen per day to store our luggage while we traveled before we checked in, it was free for a few hours after we checked out. We will keep this on our short list of hotels when we go back.
Stayed 7 nights in Apr 2025

10/10 Excellent

Suchan

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay.
Stayed 2 nights in May 2025