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Crowne Plaza Panama Airport by IHG

4.0 star property

Photo gallery for Crowne Plaza Panama Airport by IHG

Outdoor pool, pool umbrellas, pool loungers
Bar (on property)
Exterior
Exterior
In-room safe, desk, blackout curtains, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Ave. Domingo Diaz, Corregimineto De Tocumen Hacia El, Tocumen, Panama, 816016660
  • Place, Metromall Panama
    ‪10 min drive‬
  • Place, Los Pueblos Commercial Center
    ‪11 min drive‬
  • Place, Estadio Rommel Fernandez
    ‪11 min drive‬
  • Airport, Panama City (PTY-Tocumen Intl.)
    ‪6 min walk‬

Room options

Standard Room

8.8 out of 10
Excellent
(62 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(135 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(35 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(43 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

7.8 out of 10
Good
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Transfer Shower)

8.2 out of 10
Very good
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(18 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Tocumen

Located in Tocumen, Crowne Plaza Panama Airport by IHG is within a 10-minute drive of Los Pueblos Commercial Center and Metromall Panama. .This family-friendly hotel is 7.9 mi (12.8 km) from Plaza de Francia and 8.1 mi (13.1 km) from Estadio Rommel Fernandez.

What's nearby

  • Metromall Panama - 10 min drive - 9.2 km
  • Atrio Mall - 10 min drive - 13.7 km
  • Los Pueblos Commercial Center - 11 min drive - 9.6 km
  • Estadio Rommel Fernandez - 11 min drive - 13.8 km
  • Panama Viejo - 14 min drive - 16.5 km

Getting around

  • Panama City Passenger Station - 23 min drive
  • Tocumen Intl. Airport (PTY) - 2 min drive

Restaurants

  • ‪Guy Fieri’ S Flavortown Kitchen - ‬13 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Olive Garden - ‬4 min drive
  • ‪Olive Garden - ‬6 min drive
  • ‪Subway - ‬5 min drive

About this property

Crowne Plaza Panama Airport by IHG

Crowne Plaza Panama Airport by IHG offers 144 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 144 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at The Gate Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tocumen? This hotel has 5295 square feet (492 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
The Gate Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Onsite parking available only on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: PAB 18.50 for adults and PAB 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Gate Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5,295 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PAB 150 per pet, per stay, plus a one-time cleaning fee of PAB 200
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PAB 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PAB 18.50 for adults and PAB 10.00 for children
  • Pet fee: PAB 150 per pet, per stay plus PAB 200 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: PAB 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Panama Airport Hotel
Crowne Plaza Panama Airport
Crowne Plaza Panama Airport Panama City

Crowne Plaza Panama Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1393 out of 2487 reviews
Rating 8 - Good. 557 out of 2487 reviews
Rating 6 - Okay. 309 out of 2487 reviews
Rating 4 - Poor. 132 out of 2487 reviews
Rating 2 - Terrible. 96 out of 2487 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Danielle

Stayed 2 nights in Dec 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The menu at breakfast was good. The room lock on 223was a little difficult but it worked. The shutttle service to the airport was excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Maria, Houston

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic, great staff, lovely pool for relaxing. I had a short layover and they even allowed early check in.
Stayed 1 night in Dec 2025

10/10 Excellent

CARLOS ROBERTO, Manhattan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and close to the airport
Stayed 1 night in Dec 2025

6/10 Okay

Aya

I didn’t finish my stay yet! I only answered a question about checkin in the email but can’t find that question anymore and my trip is still going! Please ignore my review
Stayed 1 night in Dec 2025

4/10 Poor

dennis

Travelled with family
Disliked: Staff & service
Rude staff
Stayed 1 night in Dec 2025

10/10 Excellent

Eva

Liked: Cleanliness
Fast
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Excellent Hotel with great amenities and a personable staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Raywon

Liked: Cleanliness, staff & service, room comfort
Really convenient for late arrival or early departure for airport. They’re walking distance to the ITSE train station too but there’s no sidewalk. They have a shuttle schedule but for some reason doesn’t post it so I have included it in my review. Their whatsapp feels like it’s monitored by a bot and they never answered questions on the hotels.com msg platform
Stayed 1 night in Dec 2025

8/10 Good

Renae

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom had hair from the previous guest and sheets werent clean additionally the food at the buffet was bland
Stayed 1 night in Dec 2025

6/10 Okay

Larisa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Dec 2025

6/10 Okay

Mrinal

Travelled with family
Liked: Property conditions & facilities
It’s a bog-standard airport hotel. Didn’t get to experience any amenities as we were there for just one night for an airport transfer. Beds were comfortable and larger than average. They operate a free shuttle service to the airport every hour. Great location if you have a late night or early morning flight in or out of Tocumen. Would be great if they operated the shuttle more frequently - say every 15 or 30 minutes. We ended up going to the airport very early in the morning because of shuttle times and would’ve appreciated at least 30 mins more early in the morning.
Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly helpful front desk lady who checked us in. Also the restaurant staff were friendly and efficient, especially the morning and lunch waitress we had. Wonderful variety of good breakfast food. Would stay again when coming to the airport.
Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and had a good view of Panama which I appreciated. Although close to the airport, I was not unduly aware of aircraft flying overhead. I also was not disturbed by noise from others in the hotel. The breakfast buffet had a wide choice of dishes.
Stayed 4 nights in Dec 2025

8/10 Good

Nadia

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
It was close to the airport and we were able to park the rental car in front of the hotel. Dinner has a 17% subcharge which was ridiculous. The buffet was 25$ a person and marginal. I recommend the shuttle and not renting a car in Panama. The hotel was fine. I woke up to use the restroom and was greeted by a cockroach. Be aware !
Stayed 1 night in Dec 2025

8/10 Good

Prabha J

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Checkin was quick and food at the restaurant was good. I stayed only 1 night because of early next morning flight. For longer stays choose other hotel because this hotel is like 30 minutes from downtown Panama City.
Stayed 1 night in Dec 2025

10/10 Excellent

Gavin

Stayed 1 night in Dec 2025

4/10 Poor

aliaksei

Never take the shuttle bus from the airport to the hotel — it takes forever, the driver is rude, and the service is disorganized. In the hotel room, there was no hot water, and the Wi-Fi worked poorly. The only great thing was the hotel staff, who were friendly and kind.”
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness
My 2nd time staying here. The staff was wonderful. The rooms are spacious and high tech. There is a restaurant and bar (which serves food when the restaurant is closed) The hotel is 10 mins away from bottom line the hotel is fantastic! airport and the hotel has a shuttle van. I will definitely be back.
Stayed 1 night in Dec 2025

10/10 Excellent

LORI, CORINTH

Stayed 1 night in Dec 2025

10/10 Excellent

Tatiara

Stayed 1 night in Dec 2025

8/10 Good

Heath H

Liked: Cleanliness, amenities, property conditions & facilities
Room was fine. Pool was fine. Buffet was fine. Elevator had some issues but was rectified in a couple of hours on Christmas Day. Very close to the Airport.
Stayed 3 nights in Dec 2025

10/10 Excellent

Douglas

Stayed 1 night in Dec 2025