See all properties
Save

Crowne Plaza Panama Airport by IHG

4.0 star property

Photo gallery for Crowne Plaza Panama Airport by IHG

Outdoor pool, pool umbrellas, pool loungers
Meeting facility
Exterior
In-room safe, desk, blackout curtains, soundproofing
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

View map
Ave. Domingo Diaz, Corregimineto De Tocumen Hacia El, Tocumen, Panama, 816016660
  • Place, Los Pueblos Commercial Center
    ‪9 min drive‬
  • Place, Estadio Rommel Fernandez
    ‪11 min drive‬
  • Place, Panama Viejo
    ‪12 min drive‬
  • Airport, Panama City (PTY-Tocumen Intl.)
    ‪6 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Transfer Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible (Transfer Shower)

8.4 out of 10
Very good
(19 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Pool View

7.6 out of 10
Good
(12 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(18 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(36 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(32 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(111 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

9.0 out of 10
Wonderful
(55 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Similar properties

Outdoor pool, open 7:00 AM to 10:30 PM, free pool cabanas

Riande Aeropuerto Hotel & Casino

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
4.2 out of 5, Very good, 1,912 reviews
The price is AU$251
includes taxes & fees
30 Sept - 1 Oct
Riande Aeropuerto Hotel & Casino

About the area

Tocumen

Located in Tocumen, Crowne Plaza Panama Airport by IHG is within a 10-minute drive of Los Pueblos Commercial Center and Metromall Panama. .This family-friendly hotel is 7.9 mi (12.8 km) from Plaza de Francia and 8.1 mi (13.1 km) from Estadio Rommel Fernandez.

What's nearby

  • Metromall Panama - 9 min drive - 9.2 km
  • Los Pueblos Commercial Center - 9 min drive - 9.6 km
  • Estadio Rommel Fernandez - 11 min drive - 13.8 km
  • Panama Viejo - 12 min drive - 16.5 km
  • ATLAPA Conventions Center - 14 min drive - 20.4 km

Getting around

  • Panama City Passenger Station - 23 min drive
  • Tocumen Intl. Airport (PTY) - 2 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬7 min drive
  • ‪Subway - ‬5 min drive
  • ‪Olive Garden - ‬4 min drive
  • ‪Olive Garden - ‬6 min drive
  • ‪Birra Pizza Place - ‬4 min drive

About this property

Crowne Plaza Panama Airport by IHG

Family-friendly hotel with airport shuttle service and a 24-hour fitness center
Crowne Plaza Panama Airport by IHG offers 144 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 144 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at The Gate Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tocumen? This hotel has 5295 square feet (492 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
The Gate Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Onsite parking available only on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: PAB 18.50 for adults and PAB 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Gate Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5,295 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PAB 150 per pet, per stay, plus a one-time cleaning fee of PAB 200
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PAB 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PAB 18.50 for adults and PAB 10.00 for children
  • Pet fee: PAB 150 per pet, per stay plus PAB 200 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: PAB 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Panama Airport Hotel
Crowne Plaza Panama Airport
Crowne Plaza Panama Airport Panama City

Crowne Plaza Panama Airport by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1235 out of 2255 reviews
Rating 8 - Good. 523 out of 2255 reviews
Rating 6 - Okay. 264 out of 2255 reviews
Rating 4 - Poor. 131 out of 2255 reviews
Rating 2 - Terrible. 102 out of 2255 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Janette

Liked: Cleanliness, amenities, property conditions & facilities
I arrived at around 8pm for a one night stay to catch an early flight out of Tocumen. The line at the reception was so long, five to six families deep. Very slow check in process. They need to have a desk for people with pre-paid reservations.
Stayed 1 night in Jun 2025

10/10 Excellent

Dilcia

Stayed 2 nights in Jun 2025

10/10 Excellent

belinda

Stayed 1 night in Jun 2025

8/10 Good

Lauren

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Billie

Stayed 1 night in Jun 2025

2/10 Terrible

Marta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in room #103 in which we stayed one night on June 28 was a complete disaster. I’ll list the disappointments in chronological order: 1) Check in process took way too long: there were 2 clerks and we were in a line of 8 different guests waiting to check in at 9:15PM. One clerk spent an inordinate amount of time with one guest (about 15-20 minutes) while the other clerk took about 10 minutes to check in other guests. Once Clerk #1 finished with the long check-in he left while there were 8 parties in line. He returned after 15 minutes and finally started helping others in line. There’s no reason that prepaid bookings require a 30-minute wait in line. 2) In the lobby there were two cold water urns but no cups or glasses. 3) The bathroom: a)There were no wash cloths for the shower but that ultimately didn’t matter because there was no soap! b) I struggled to get shampoo out of the poorly designed dispenser and had to use shampoo to wash my face and body; c) There was no floor mat in the bathroom; d) There were footprints on the bathroom floor which indicated it hadn’t been mopped; 4) The room: a) There was no refrigerator in the room; b) there was no water in the room and there was just a single drinking glass c) WiFi simply would not connect despite following instructions multiple times. d) The carpet is stained. 5) The shuttle dropped everyone off at Terminal 2 but we had a very long walk because our gate was in Terminal 1.
Stayed 1 night in Jun 2025

2/10 Terrible

Marta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Louis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Crowne Plaza previously and every time it have been very pleasant. This most recent stay, I must applaud Zuleimy ( not sure I have her name spelt correctly) who was the bar attendant over the 27-28th June weekend, who was so gracious and kind in her service and going the extra mile to inform the guys in my team. Zuleimy, you’re Amazing! Keep doing what you do! Good job management!
Stayed 2 nights in Jun 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Dennis, Rockport,

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Pop

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

SVETLANA

Liked: Cleanliness, amenities, property conditions & facilities
Less than 1km from the airport. Friendly staff, nice food, reasonable approachs in all, free shuttle every hour. So comfortable for early travels from Panama City. Many thanks for this opportunity!
Stayed 1 night in Jun 2025

8/10 Good

JAMES J

Stayed 1 night in Jun 2025

8/10 Good

Franck

Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean property and good food.
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

2/10 Terrible

Martha

Stayed 1 night in Mar 2025

2/10 Terrible

Hugo

Liked: Cleanliness, property conditions & facilities, room comfort
My husband had a terrible experience at the Crowne Plaza Panama Airport. First of all, the shuttle service from the airport to the hotel never arrived at the scheduled time. My husband landed at 6 a.m., and they had informed him that the shuttle would be there at 7 a.m., but it never showed up, so he had to take a taxi and pay for it out of his own pocket. I made the reservation online well in advance, and they had confirmed that everything was set and ready for his arrival. When he finally got to the hotel, they told him there was no reservation under his name and that the hotel was fully booked, so they had no room for him. They sent him to have breakfast while they tried to sort things out, and he finally got a room at 9:30 a.m. The problem was that he needed to check out by 3 p.m. since he was just in transit, but when they charged him, they billed him for the full amount. There was no compensation offered, no gesture like a complimentary lunch or anything at all. Overall, my husband had a very bad experience, and we absolutely do not recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

daniel

Stayed 1 night in Jun 2025

10/10 Excellent

perla

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel did not have any rooms available at the time of our check in however they were able to transfer us to “Westin” hotel near by and everything went well
Stayed 1 night in Jun 2025

4/10 Poor

Jemlys

Stayed 1 night in Mar 2025

10/10 Excellent

Contonnia

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Jun 2025

10/10 Excellent

Michaela, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

OLIVER HANNO

Stayed 1 night in Jun 2025

6/10 Okay

Ana

Liked: Cleanliness, amenities
Close to the AirPort and convenient if that’s what you want. But very old and the location is not the best
Stayed 1 night in Apr 2025