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Hilton Garden Inn Winston-Salem/Hanes Mall

3.0 star property

Photo gallery for Hilton Garden Inn Winston-Salem/Hanes Mall

Lobby
Terrace/patio
Lobby
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
1325 Creekshire Way, Winston-Salem, NC, 27103
  • Place, Bowlero Winston-Salem
    ‪2 min drive‬
  • Place, Adventure Landing Winston-Salem
    ‪3 min drive‬
  • Place, Hanes Mall
    ‪3 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, Select Comfort beds, desk

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Mobility Accessible w/ Bathtub

Premium bedding, down duvets, Select Comfort beds, desk

1 King Mobility Accessible w/ Bathtub

  • Sleeps 2
  • Free wired internet

View all photos for 1 KING MOBILITY ACCESSIBLE W/ ROLL IN SHOWER

Premium bedding, down duvets, Select Comfort beds, desk

1 KING MOBILITY ACCESSIBLE W/ ROLL IN SHOWER

  • Sleeps 2
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, Select Comfort beds, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • Free wired internet

View all photos for Room, 1 King Bed

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed

9.0 out of 10
Wonderful
(26 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

Designer toiletries, hair dryer, towels, soap

Room, 2 Queen Beds

8.6 out of 10
Excellent
(20 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Similar properties

Exterior
Courtyard by Marriott Winston-Salem Hanes Mall
Winston-Salem
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 738 reviews
The price is AU$146
includes taxes & fees
2 July - 3 July
Courtyard by Marriott Winston-Salem Hanes Mall

About the area

Winston-Salem

Located in Winston-Salem, Hilton Garden Inn Winston-Salem/Hanes Mall is in the business district, a 4-minute drive from Hanes Mall and 5 minutes from Novant Health Forsyth Medical Center. .This hotel is 4.8 mi (7.8 km) from Wake Forest University Baptist Medical Center and 5.8 mi (9.4 km) from Truist Stadium.

What's nearby

  • Bowlero Winston-Salem - 2 min drive - 1.7 km
  • Adventure Landing Winston-Salem - 3 min drive - 3.1 km
  • Hanes Mall - 3 min drive - 3.4 km
  • Truist Stadium - 8 min drive - 11.1 km
  • Wake Forest University - 11 min drive - 13.7 km

Getting around

  • Piedmont Triad Intl. Airport (GSO) - 33 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Village Tavern - ‬3 min drive

About this property

Hilton Garden Inn Winston-Salem/Hanes Mall

Hilton Garden Inn Winston-Salem/Hanes Mall offers 112 accommodations with coffee/tea makers and designer toiletries. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 112 guestrooms featuring refrigerators and microwaves. Your Select Comfort bed comes with down comforters and premium bedding. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Grab a bite to eat at Great American Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 3 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 40 lbs per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Winston-Salem/Hanes Mall

Hilton Garden Inn Winston-Salem/Hanes Mall

Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Hilton Garden Inn Winston-Salem/Hanes Mall Hotel

Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem

Hilton Garden Inn Winston-Salem/Hanes Mall Hotel

Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem

Hotel Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem

Winston-Salem Hilton Garden Inn Winston-Salem/Hanes Mall Hotel

Hotel Hilton Garden Inn Winston-Salem/Hanes Mall

Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Hilton Garden Inn Winston Salem/Hanes Mall

Hilton Garden Inn Winston-Salem/Hanes Mall Hotel

Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem

Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Hilton Garden Inn Winston-Salem/Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 463 out of 753 reviews
Rating 8 - Good. 170 out of 753 reviews
Rating 6 - Okay. 61 out of 753 reviews
Rating 4 - Poor. 29 out of 753 reviews
Rating 2 - Terrible. 30 out of 753 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Room great! Room very clean and staff was great.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice food, clean. Would be even better with EV chargers.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities
Clean rooms and nice staff. Would stay here again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

kasche

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay and quiet and local shopping and food right outside the door
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness
Very clean and no smells. Nice comfortable beds.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jay

Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable ,the staff was friendly and helpful great stay Thank You Jay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Latasha

Great Customer Service & Cleanliness.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Aurea

Liked: Cleanliness, staff & service, property conditions & facilities
We would stay there again if we were in the area and need a hotel.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Spacious, clean room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean hotel. We had an enjoyable stay. No complaints.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Jul 2024
Verified

8/10 Good

Felisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT STAFF!!!!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

richard

Great place
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with easy access to restaurants and shopping. Room was great! Lot's of USB ports,plenty of counter space. Also easy access to the highway.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Staci

Liked: Cleanliness, amenities
Always a nice stay
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely looking forward to my family's next stay.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortavle and nice stay.

The room was comfortable, nice staff and very quiet. Location was close to family, the mall and several restaurants.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and awesome staff
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have breakfast or visit the lounge area
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, clean nice rooms.
Stayed 4 nights in Dec 2020
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well maintained. It was a great short stay.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was clean and the staff was very professional
Stayed 3 nights in Apr 2025