Muthu Royal Thurso Hotel

3.0 star property

Photo gallery for Muthu Royal Thurso Hotel

Triple Room
Exterior detail
Lobby sitting area
Reception hall
Bar (on property)

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View map
Traill Street, Thurso, Scotland, KW14 8EH
  • Place, Thurso Beach
    ‪4 min walk‬
  • Place, Scrabster Ferry Terminal
    ‪3 min drive‬
  • Place, Dunnet Bay Beach
    ‪9 min drive‬
  • Airport, Wick (WIC)
    ‪36 min drive‬

Room options

Standard Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Reviews

Muthu Royal Thurso Hotel Reviews

6.4

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 55 out of 495 reviews
Rating 8 - Good. 150 out of 495 reviews
Rating 6 - Okay. 164 out of 495 reviews
Rating 4 - Poor. 78 out of 495 reviews
Rating 2 - Terrible. 48 out of 495 reviews

Reviews

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were accommodated for very well, and we found this to be the better hotel out of the 4 we stayed in over our week trip doing the NC500. It’s not exactly the Ritz but it’s clean, comfortable and cosy. In a decent location (not much to do in the town but it was nice and quiet). Would stay here again if we were near the area in a heartbeat!
Stayed 1 night in Apr 2022

8/10 Good

j

Liked: Cleanliness, staff & service, room comfort
Clean room, comfortable bed, hotel a little dated but staff friendly enough. Breakfast cooked to order so be prepared to wait a little. Restaurant closed, bar meals choice of 3 main meals, fish, scampi and chicken burger. Had the fish and it was terrible but charged restaurant prices, ate elsewhere for rest of stay.
Stayed 3 nights in Nov 2021

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good..bar not great didnt have many drinks and no food
Stayed 1 night in Oct 2021

10/10 Excellent

Shaya Louise

Stayed 1 night in Oct 2021

6/10 Okay

Katherine

Liked: Staff & service
Very good value for the very little it cost. Fine for short stay. Staff were helpful and considerate about parking. The property needs renovation urgently.
Stayed 1 night in Oct 2021

6/10 Okay

Robert

Stayed 1 night in Oct 2021

6/10 Okay

R

Liked: Cleanliness, staff & service

Interesting place, clean and cheap

The hotel was a grand place in its time, its a bit tired and could do with a make over. The staff were pleasant and food was very nice, the evening meal menu was good how, however, and this could be my mis understanding ! I did not realise the menu was a set 3 course so having just one main and being charged for a starter and desert I didnt want was a little off putting. That aside for the cost which inclueds breakfast its good value.
Stayed 1 night in Oct 2021

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Thank you
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Old hotel in need of modernisation, but appears well-run and is reasonably comfortable.
Stayed 1 night in Oct 2021

2/10 Terrible

Gavin

Stayed 4 nights in Sep 2021

8/10 Good

Carmel

Liked: Cleanliness, staff & service, room comfort

Comforfable and clean, hotel a little tired lookin

Stayed 2 nights in Sep 2021

8/10 Good

Gordon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

alethea

Travelled with group
Liked: Cleanliness, staff & service, room comfort

NC500

Friendly helpful staff and a Nice full breakfast. Hotel is a bit dated, it was clean and inc towels n toiletries so no complaints. There is Parking on site and a petrol station to hand next door. Easy location on route NC500. We’d be happy to stay again should we be in the area.
Stayed 1 night in Sep 2021

6/10 Okay

Joan

Liked: Cleanliness, staff & service, room comfort

Late Booking

Stayed 1 night in Sep 2021

8/10 Good

Siobhan

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Murthu hotel Thurso September stay

Our stay was good, great breakfast. Receptionist was not overly friendly or forthcoming g with information. The property is old but internally well maintained, however could do with the external windows cleaning
Stayed 1 night in Sep 2021

6/10 Okay

Douglas

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2021

4/10 Poor

Duncan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Did not like the bar and the attitude of the bartender
Stayed 1 night in Sep 2021

6/10 Okay

Simon

Liked: Staff & service

Tired of Thurso

The hotel was well placed and free parking available nearby. The room was clean but rather dated. The bed was comfortable and the shower good. Our window overlooked the street so there was street noise through to midnight which was a little intrusive. The breakfast was good although the service and access to the self service parts of the breakfast a little chaotic. Overall, the place was in need of some investment and refurbishment. The hotel wasn't as bad as some of the reviews I have subsequently read but it wouldn't be my first choice when I'm next in Thurso.
Stayed 1 night in Aug 2021

4/10 Poor

David

Travelled with group
Disliked: Staff & service, property conditions & facilities

A bygone era

Like going back to the seventies, and not upgraded since. Clean bed linen, clean bathroom, clean room. Breakfast standard fare. We were on the Scotland 500 cycle and it served its purpose for a good night sleep, but no frills and thd hotel needs some major investment to bring it up to modern day standards
Stayed 1 night in Aug 2021

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Older Hotel

Older hotel that was very functional, but a bit dark in some of the hallways
Stayed 2 nights in Aug 2021

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very comfortable, clean and bright.
Stayed 3 nights in Aug 2021

2/10 Terrible

ALAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please Don't Stay Here

I stay in a lot of budget hotels travelling with my work but this one was the worst I have stayed in, as soon as we arrived the receptionist was appoligising for everything, no lift, sorry your room is so far away but we are fully booked, book by who? DHS or asylum seekers I guess, only good point as we were carrying out cases up the stairs as no lift a suited man offered to help us, the room was tiny, the double bed was tiny, the pillows were like a cotton bud put inside a pillow case, there was no slip mat for the shower, 1980 style of furnishing and decor, the mattress was like a slab of concrete to sleep on, people walking the corridors and slamming doors from just after 5am, all in all couldn't wait to get out of this place, give this place a big swerve
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The stay was fine, quiet and a comfortable bed. Breakfast was okay, though only ate an evening meal in there once, finding better place the other night. Thurso is not that interesting, and not a place for holidaying just for trips to John O'Groats and the Orkneys or for the NC500 tour
Stayed 2 nights in Jul 2021

8/10 Good

Andrew

Liked: Staff & service

The hotel could have been a lot better, I certainly would not say it was a 3-star hotel. The welcome and check-in was very good and helpful as was the service. The menu was extremely poor and very limited as was the drinks at the bar with only 1 pump of draught beer in 4 being on. The decor and furniture were dated as was the door locks, ours wouldn't lock at all, with keys still being used. The hotel was very clean, but as I said at the start could be a lot better and needs money spending on it. And before I finish and forget sinage is required for where the car park is as we got conflicting directions from staff and guests.
Stayed 1 night in Aug 2021