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AC dripped water in the bathroom. Breakfast service was poor. Coffee and prepared food was not served for 20 minutes after order.

Shuttle was easy. Hotel staff was excellent and attended to us with so much care.

Our extended stay at Taj Lands End has been truly exceptional! The level of service and attention to detail made our experience incredibly comfortable and memorable. A special mention to Aniket and Mahendra at breakfast, who were always attentive, efficient, and ensured everything ran smoothly. Rajan and Kajal were prompt and responsive, taking great care of all our in-room needs. The cleanliness throughout the property was outstanding. Vinit, the housekeeping manager, deserves particular appreciation—he was just as impressive during our previous stay as well, consistently maintaining high standards. We truly appreciate the team’s dedication and look forward to returning again!

Everything was absolutely AMAZING at this hotel...next level AMAZING, from the second you enter the hotel lobby, an aroma of flowers hits you...the smell was out of this world AMAZING. It smelled like a beautiful French Garden. I've never experienced anything like it before. The staff is also next level AMAZING, every little detail is though out too, so you feel like the most important person and felt so welcomed!!! We felt like royalty. The room was perfect with a Sea View, the bathroom had a shower and separate soaking tub and all amenities...robe, slipper, natural loofah for exfoliating your body and everything else one would need to use in a bathroom. We had fresh flowers and fresh fruit ready for us to enjoy. Our mini fridge was stocked with drinks, chocolate bar, milk for coffee and tea. Also had a french press to make fresh coffee in our room. The only thing that could be improved...the mattress was a little too firm but the bedding was AMAZING and very luxurious, so that made up for the mattress being too firm. Thank you for a Totalling AMAZING hotel experience!!! I was unforgettable!!!

Stayed for 4 nights March 2026. Novotel is convenient for getting around and just a few minutes drive to the Airport . The Hospitality and warmth of the Staff was definitely 10 on the scale. Our breakfast was very wide to choose from, and Chef Tejas personally comes to us and offer to make us anything of our choice. Special mention to Kunal, Kashmiri & Poui. They were all very attentive, polite and welcoming throughout our stay. Special thanks to Dipika Gi, Guest Services Manager, who took time out to meet us at Breakfast, with a farewell cake. Thank you all, we will be back!

Everytime I travel to Mumbai, The Leela is the only hotel I stay at. Words cannot do justice! This place is amazing and always feels like home in Mumbai