Book Best Western Tessel accommodation from AU$108

I was literally unable to check in. It wasn’t until the day of check-in that I was told that I needed to provide a down payment. This has not been mentioned in any previous communication. Upon reaching the owner by phone, they notified me of a form to fill out to pay the down payment. I was unable to access the form. The owner seemed entirely disinterested in helping me. He did in fact provide no help. I was unable to check in and had to get other accommodations. By far the worst experience I’ve had with any Expedia booking.

The room was all OK, but the bed was very firm. The room was towards the street, with no AC, so we had to choose from warm room or the noise from outside. The breakfast was rather disappointing and din not feel to be worth the money. Parking in nearby parkinglot was free - a big bonus.

The staff was friendly and very helpful with our questions as we know very little french. The shuttle driver from Bayeux to Mt St Michel was exceptional. I believe his name is Yon? (unsure of spelling but this is how I pronounced it) He was friendly, professional, kind and very informative. Very please with my visit!!

Lovely hotel.

I really don’t want to be negative about my stay at your hotel. Lovely location, nice well looked after buildings and brilliant for a 10 minute drive to the ferry at Ouistreham in the morning. But please get some staff! The service in the restaurant wasn’t brilliant and a few orders were forgotten, my main meal was ok, but arrived lukewarm warm, as if it had been prepared a while before it was delivered. Having just one member of staff, or might have been the owner, I don’t know, booking people in, sorting out payment, showing them to their rooms, serving coffee clearing glasses from the bar and garden, taking food orders, serving drinks and food all at the same time, on their own is the problem I think. Not the staff member. You know how many people will be staying with you, and when they are coming and who they are, so please invest in appropriate amount of staff to aid your customers experience. I would happily stay there again. Please take this review as constructive and not destructive, as it is a lovely hotel, and I did overal enjoy my visit their.

Budget friendly and very clean. Helpful staff.