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Sure Hotel by Best Western Caen Mémorial

3.0 star property

Photo gallery for Sure Hotel by Best Western Caen Mémorial

Exterior
Bar (on property)
Reception
Terrace/patio
Premium bedding, individually furnished, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

View map
9 Rue Karl Probst, Caen, Calvados, 14000
  • Place, Colline aux Oiseaux
    ‪5 min walk‬
  • Place, Caen Memorial
    ‪8 min walk‬
  • Place, Caen University Hospital
    ‪3 min drive‬
  • Airport, Caen (CFR-Carpiquet)
    ‪7 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Premium bedding, individually furnished, desk, laptop workspace

Executive Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed, Non-Smoking, Executive Room, Sofabed For One Person, Courtesy Tray, Espresso Machine

  • Sleeps 3

2 Single Beds, Non-Smoking, Standard Room, Espresso Machine, Courtesy Tray

  • Sleeps 2

1 Queen Bed, Non-Smoking, Standard Room, Espresso Machine, Courtesy Tray

  • Sleeps 2

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About the area

Caen

With a stay at Sure Hotel by Best Western Caen Mémorial in Caen (Zone Activite Nord-Ouest), you'll be a 5-minute walk from Colline aux Oiseaux and 10 minutes by foot from Caen Memorial. .This hotel is 1.4 mi (2.2 km) from Caen Botanical Garden and 1.9 mi (3 km) from Abbey of Saint-Etienne.

What's nearby

  • Colline aux Oiseaux - 5 min walk - 0.4 km
  • Caen Memorial - 8 min walk - 0.7 km
  • Caen Botanical Garden - 3 min drive - 2.7 km
  • Caen University Hospital - 3 min drive - 2.7 km
  • University of Caen Normandy - 4 min drive - 3.1 km

Getting around

  • Bretteville - Norrey Station - 9 min drive
  • Caen (CFR-Carpiquet) - 13 min drive

Restaurants

  • ‪La Mie Paulette - ‬3 min drive
  • ‪L'Essentiel - ‬11 min walk
  • ‪Quick - ‬4 min drive
  • ‪La Terrasse Restaurant - ‬8 min walk
  • ‪Kyriad Caen Nord - Mémorial - ‬3 min walk

About this property

Sure Hotel by Best Western Caen Mémorial

Suburban hotel with a fitness center and a seasonal outdoor pool
Sure Hotel by Best Western Caen Mémorial offers 71 accommodations with espresso makers and complimentary newspapers. These individually furnished accommodations include desk chairs. Beds feature premium bedding. 60-inch flat-screen televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Caen hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 71 individually furnished guestrooms, featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Detached private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Grab a bite to eat at Linette, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Linette - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 14.50 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Linette

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Double-glazed windows
  • Reception hall
  • Renovated entire property - April 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.5 for adults and EUR 10 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 06 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Otelinn Montgomery Caen
Otelinn Montgomery Hotel Caen
INTER-HOTEL Caen Otelinn Hotel
INTER-HOTEL Otelinn Hotel
INTER-HOTEL Otelinn
Hôtel restaurant Inter-Hôtel Otelinn Caen
Hôtel restaurant Inter-Hôtel Otelinn
restaurant Inter-Hôtel Otelinn Caen
restaurant Inter-Hôtel Otelinn

Sure Hotel by Best Western Caen Mémorial Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 97 out of 162 reviews
Rating 8 - Good. 54 out of 162 reviews
Rating 6 - Okay. 11 out of 162 reviews
Rating 4 - Poor. 0 out of 162 reviews
Rating 2 - Terrible. 0 out of 162 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean,comfortable,nice staff

nice modern hotel, in the middle of a business park but not too far from city /old town. all very clean and comfortable, good restaurant, nice staff. only downside was swimming pool being out of action as it was one of the reasons we chose this hotel
Stayed 2 nights in Jun 2025

8/10 Good

alison, Mount Pearl

Liked: Cleanliness
Clean
Stayed 1 night in Jul 2025

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Parking was free and easy not too crowded , the pool was small but ok . Could not watch any English tv no matter what I tried on tv remote but at least I could watch the ladies football commentary did not matter . Films I could not watch as subtitles would not come on tv .
Stayed 5 nights in Jul 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a 2 night stay. Bed was super comfy. We went out to eat & didn’t bother with breakfast. Would use again
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stay ok No signs re pool towels Appreciate not property fault but 3 fire alarms in less than 5 hours
Stayed 1 night in Jul 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Rooms very small and cramped.
Stayed 3 nights in Jun 2025

8/10 Good

Mark, Christchurch

Stayed 1 night in Jun 2025

10/10 Excellent

Gillian

Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

George

Stayed 2 nights in May 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central for seeing the Caen memorial museum.
Stayed 1 night in May 2025

8/10 Good

Poppy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and recommended an excellent restaurant for lunch. Dinner at the hotel was delicious. The room was very clean and quiet.
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Apr 2025

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and helpful
Stayed 2 nights in Apr 2025

6/10 Okay

Leia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Great stay, very welcoming, clean and good location. Would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and convenient hotel in Caen

Great hotel at a convenient location near many shopping areas and venues. Additionally, it had easy and convenient parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We had a great one night stay experience at the hotel - really friendly helpful staff, only shame was not being able to get food at our 8.45pm arrival. We ordered uber eats so it wasnt the end of the world. Beds, linen and room were really clean and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Julia

Stayed 1 night in Oct 2024