The Mill Hotel & Spa

3.0 star property

Photo gallery for The Mill Hotel & Spa

Free daily full breakfast
Family Quadruple Room, 1 King Bed with Sofa bed
Lobby
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Gym
  • Bar
  • Pool

Explore the area

View map
Milton Street, Chester, England, CH1 3NF
  • Chester Cathedral
    ‪7 min walk‬
  • Chester City Walls
    ‪8 min walk‬
  • Chester Racecourse
    ‪15 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

Business Double Room, 1 King Bed

8.4 out of 10
Very good
(98 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Club Double Room, 1 King Bed

8.4 out of 10
Very good
(31 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Canal View

9.2 out of 10
Wonderful
(17 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Classic Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(41 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.4 out of 10
Very good
(12 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(135 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Chester

With a stay at The Mill Hotel & Spa in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. .This spa hotel is 3.7 mi (5.9 km) from Chester Zoo and 6.7 mi (10.8 km) from Cheshire Oaks Designer Outlet.

What's nearby

  • Chester Cathedral - 7 min walk - 0.7 km
  • Chester City Walls - 8 min walk - 0.7 km
  • University of Chester - 12 min walk - 1.1 km
  • Chester Racecourse - 15 min walk - 1.3 km
  • Chester Zoo - 6 min drive - 4.3 km

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Cornerhouse - ‬4 min walk
  • ‪The Old Harkers Arms - ‬3 min walk
  • ‪Wok&Go - ‬4 min walk
  • ‪The Egerton - ‬3 min walk
  • ‪The Olde Cottage Inn - ‬3 min walk

About this property

The Mill Hotel & Spa

Hotel with 2 restaurants, a short walk to Chester City Walls
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1040 out of 1941 reviews
Rating 8 - Good. 605 out of 1941 reviews
Rating 6 - Okay. 227 out of 1941 reviews
Rating 4 - Poor. 42 out of 1941 reviews
Rating 2 - Terrible. 27 out of 1941 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chester trip

Lovely location for the centre of Chester for exploring
Stayed 2 nights in May 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel.

Lovely hotel. Close to City centre. Friendly and helpful staff. Spotlessly clean .
Stayed 2 nights in May 2025

10/10 Excellent

Elena

Stayed 1 night in May 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Another excellent stay at the Mill Hotel. Lovely staff friendly and helpful. 10 mins from train station 4 mins from bus station. Close to town centre.
View from balcony
Down by the river
Stayed 3 nights in May 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, property conditions & facilities
Dinner in restaurant was very poor. Waiters fell over themselves to serve bus customers and everyone else came second
Stayed 3 nights in May 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a problem with room staff sorted this out immediately couldn’t fault the hotel everything including staff and reception excellent
Stayed 2 nights in May 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night away

Nice hotel , cant say £12 to park is good though
Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Fabulous hotel with an easy walk to the centre. Added bonus of using rhe spa facilites
Stayed 1 night in Apr 2025

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay Again.

Lovely 2 night stay here. We were going to the races . Great breakfast and staff were friendly and helpful.
Stayed 2 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice, quiet four days. Staff were friendly and helpful. Not sure the balcony was worth the extra cost….
Stayed 3 nights in Apr 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facilities throughout. Very close to city centre, walkable with easy access to shopping, restaurants and the city famous attractions.
Stayed 1 night in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Realy nice hotel visit it and stay a lot
Stayed 1 night in May 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Yvonne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice to be by the canal but the outdoor seating was not clean and the outdoor seating at the front was overlooking the car parks. Had to walk through a run down area from the train station to get to the hotel, and to get into town you had to walk through/over a busy underpass. Room was spacious but was not cleaned properly over the four days we were there. Dirty glasses left in room the entire time. Cheap flimsy plastic mugs provided instead of glasses. The fan in the bathroom would not turn off and whistled loudly the whole time. Breakfast was good but would have liked some fresh fruit salad.
Stayed 3 nights in May 2025

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walkable, near town and train, modern room. Pretty safe area, quiet area next to canal.
Stayed 1 night in Apr 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idea place to stop for the Chester half
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
For a 3 star hotel cant praise The Mill highly enough. Nothing was too much trouble. Having secure parking opposite was a bonus
Stayed 4 nights in May 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel needs refurbishment

The staff were helpful and the room clean. The problem the hotel has is that the rooms are extremely dated and have a strange layout. The interior of the hotel is very tired and badly needs refurbishment.
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING hotel

An AMAZING hotel, well situated, good food, wonderful staff and fabulous rooms. We stayed here as I was running the Chester Half. One of the reasons I booked to stay here (again, we’d stayed in March for the Chester 10K) was because they serve breakfast earlier than the advertised times for the runners (and their partners).Most of the other hotels we’ve stayed in previously don’t start breakfast on a Sunday to 8 o’clock isn’t ideal when the race starts at 9. Needless to say, I have already booked to stay here for the Chester marathon in October … and the Chester 10k and half marathon next year too. Next time I’ll be packing my costume so I can use the spa - I keep forgetting to do that.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An AMAZING hotel

An AMAZING hotel, well situated, good food, wonderful staff and fabulous rooms. We stayed here as I was running the Chester Half. One of the reasons I booked to stay here (again, we’d stayed in March for the Chester 10K) was because they serve breakfast earlier than the advertised times for the runners (and their partners).Most of the other hotels we’ve stayed in previously don’t start breakfast on a Sunday to 8 o’clock isn’t ideal when the race starts at 9. Needless to say, I have already booked to stay here for the Chester marathon in October … and the Chester 10k and half marathon next year too. Next time I’ll be packing my costume so I can use the spa - I keep forgetting to do that.
Stayed 1 night in May 2025

4/10 Poor

Gavin

Stayed 2 nights in May 2025

2/10 Terrible

Jill

Stayed 2 nights in Apr 2025

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a city break

Great location within easy walking distance to the city centre. Amenities good. Staff really friendly and helpful. Would definitely stay again.
Stayed 2 nights in May 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in May 2025