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Overall condition is excellent. Room is very clean.. It is very quiet.. breakfast is fresh. Staff is very friendly..

Love this hotel! Relatively clean, and the staff are amazing. They also gave us the number for a private driver when we needed to return from Alishan National Park. We stayed in both the Superior Quadruple Room and Superior Double Room across 3 nights, and they were both lovely. The Double room felt like it was a bit newer/cleaner, with plush tatami, while the Quadruple room was amazing but felt a bit worn out with one of the Japanese seating pillows having a really faint smell of urine? Their curtains are quite old with little holes throughout. They provide tea sets in the rooms, and give 7-Eleven vouchers (located upstairs above the hotel reception) for each night you're staying. We tried their hotel dinner set one night and it was also really good. As for noise, you can hear neighbouring rooms very easily but the main reception area with heaps of visitors can't be heard.

Staff is very friendly and helpful. Bus shuttle drivers are extremely helpful with customer needs in mind. Best location in the park! Dinner buffet is great, breakfast is so, so. Facilities are aging but ok, given the circumstances. Some cleaning details are needed, but not too bad. Overall, a pleasant staying experience that exceeds my expectations.

Room was a bit small, but new and clean. Front desk was very helpful, but the staff in the restaurant (breakfast) was not. Very good rooftop Mountain View.

Expectations are met

Great view for green lover, I enjoyed the stay!