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SORANO Hotel

4.0 star property

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Breakfast, lunch, dinner served; Japanese cuisine
Breakfast, lunch, dinner served; Japanese cuisine
Aromatherapy, facials, Ayurvedic treatments, massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pool
  • Spa

Explore the area

View map
W1 3-1 Midorimachi, Tachikawa, Tokyo, 190-0014
  • Place, Green Springs Shopping Mall
    ‪1 min walk‬
  • Place, Showa Memorial Park
    ‪3 min walk‬
  • Place, Shinnyo-en Head Temple
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)

Room options

View all photos for Room, 1 King Bed, Park View (Sky King)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Park View (Sky King)

9.0 out of 10
Wonderful
(4 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Park View

1 bedroom, down duvets, in-room safe, blackout curtains

Studio, Park View

8.0 out of 10
Very good
(2 reviews)
  • 63 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Suite (Spa Suite)

1 bedroom, down duvets, in-room safe, blackout curtains

Suite (Spa Suite)

  • 86 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Spa Suite - Dog Friendly)

1 bedroom, down duvets, in-room safe, blackout curtains

Suite (Spa Suite - Dog Friendly)

  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking, Park View (Wa Modern, Check-In 1pm, Out 10am)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, Non Smoking, Park View (Wa Modern, Check-In 1pm, Out 10am)

9.6 out of 10
Exceptional
(14 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Large Twin Futons

View all photos for Premier Room, Park View

1 bedroom, down duvets, in-room safe, blackout curtains

Premier Room, Park View

9.6 out of 10
Exceptional
(11 reviews)
  • 52 sq m
  • Sleeps 5
  • 2 Large Twin Beds

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About the area

Tachikawa

Located in Tachikawa, SORANO Hotel is in the entertainment district, within a 5-minute walk of Showa Memorial Park and Green Springs Shopping Mall. .This hotel is 4.6 mi (7.5 km) from Tama Zoo and 5.5 mi (8.9 km) from Belluna Dome.

What's nearby

  • Green Springs Shopping Mall - 1 min walk - 0.0 km
  • Showa Memorial Park - 3 min walk - 0.3 km
  • Shinnyo-en Head Temple - 14 min walk - 1.2 km
  • LaLaPort Tachikawa Tachihi - 18 min walk - 1.6 km
  • Yokota Air Base - 20 min drive - 9.3 km

Getting around

  • Tachikawa-Kita Station - 6 min walk
  • Tachikawa Station - 8 min walk
  • Haneda Airport (HND) - 93 min drive

Restaurants

  • ‪本棚珈琲 - ‬4 min walk
  • ‪東京ギョーザスタンド ウーロン - ‬4 min walk
  • ‪バーミヤン - ‬1 min walk
  • ‪Rojiura Curry SAMURAI - ‬3 min walk
  • ‪Paper Moon - ‬4 min walk

About this property

SORANO Hotel

Hotel with a steam room, steps from Green Springs Shopping Mall
SORANO Hotel offers 81 accommodations with safes and complimentary bottled water. Beds feature down comforters. Digital television is provided.

Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Make yourself at home in one of the 81 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.
Treat yourself with massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a steam room. This hotel also features complimentary wireless internet access, concierge services, and a communal living room.
For lunch or dinner, stop by DAICHINO RESTAURANT, a restaurant that specializes in Japanese cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DAICHINO RESTAURANT - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
SORANO ROOFTOP BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 10:00 AM to 8:00 PM at scheduled times
  • Parking on site (JPY 2,200 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,080 to 3,080 for adults and JPY 2,200 to 3,080 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • DAICHINO RESTAURANT
  • SORANO ROOFTOP BAR

Things to do

  • Art gallery
  • Gym
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Built in 2020
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 3080 to 3080 for adults, and JPY 2200 to 3080 for children
  • Airport shuttle fee: JPY 2000 per person (one-way)
  • Airport shuttle fee per child: JPY 1000 (one-way), (from 6 to 11 years old)
  • Self parking fee: JPY 2200 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 2200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sorano Hotel Hotel
Sorano Hotel Tachikawa
Sorano Hotel Hotel Tachikawa

SORANO Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 493 out of 688 reviews
Rating 8 - Good. 140 out of 688 reviews
Rating 6 - Okay. 37 out of 688 reviews
Rating 4 - Poor. 11 out of 688 reviews
Rating 2 - Terrible. 7 out of 688 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jongwook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and perfect for a family trip. The location was also quite convenient — easy access to central Tokyo areas like Shinjuku and Tokyo Station. We loved that there were plenty of great restaurants and shopping centers nearby. The hotel facilities were clean and well-maintained, and the in-house restaurant served delicious meals. Overall, it felt like a relaxing resort stay, and we’d definitely love to come back again.
Stayed 3 nights in Jul 2025

8/10 Good

Yaeko

Travelled with family
Liked: Cleanliness, property conditions & facilities
I wish you had a coin laundry in the hotel.
Stayed 9 nights in Jun 2025

10/10 Excellent

Tomoyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Nozomi

Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ayako

Liked: Cleanliness, amenities, property conditions & facilities
great location and food was excellent but was not very helpful when I wanted to bring friends to the restaurant up stairs. no place to wait up stairs and they would not notify us when a table would be available. did not feel welcomed. not sure i will go back. too rigid and not helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Editoyo

Stayed 2 nights in Jul 2025

10/10 Excellent

minoru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Whittney

Stayed 6 nights in Jun 2025

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding and very helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful modern hotel in an incredible area with lots of great places to eat around. If you are trying to get to know Japan and don’t want to be in the middle of Tokyo just yet this is perfect
Stayed 3 nights in Jun 2025

10/10 Excellent

KUBOTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality of staff was amazing
Stayed 2 nights in Jun 2025

10/10 Excellent

Aki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The most amazing and beautiful place! So relaxing and the team is so kind.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hisae

Stayed 1 night in May 2025

10/10 Excellent

Lorelie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 5 nights in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
The Sorano was an amazing two-night experience. We enjoyed an architecturally exceptional room, designed with attractive tile, wood and carpet, overlooking beautiful views of the large Showa-era park during the day and the city lights at night. The mornings' breakfast (three options) with thick bacon was fresh and delicious and our dinner in the top-floor Italian restaurant adjacent to the infinity pool was a delight (swimming in the infinity pool after dinner is not to be missed). The entire Japanese staff working at Sorano treated us with a warmth and kindness throughout our stay rarely experienced to this level of professionalism coupled with their perfect command of the English language. This stay was simply perfect.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Vincent w s

Liked: Room comfort
Disliked: Staff & service

You only pay for the room.

I took 15 minutes to check in because the staff couldn’t find my name. The use of the swimming pool and gym is not included; you have to pay extra for a spa pass to enter. Breakfast is also charged extra. There were only two bottles of water in the fridge, and additional bottles incur an extra charge. There was no toothbrush or amenities in the room, and requests for these items also require an extra charge. The room itself is nice, but that’s about it.
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best hotels I have ever stayed in! Late check out at 12 o’clock was fantastic, the pool and spa facilities are phenomenal. The city was very vibrant and modern. Would love to go back again one-day!
Stayed 1 night in Apr 2025

10/10 Excellent

Cathlene

Stayed 4 nights in Apr 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい

急遽前日に予約して宿泊しました。 施設、サービス共に大満足。 おすすめです。
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Stayed 1 night in Apr 2025

10/10 Excellent

Matanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this property I would definitely recommend!!
Stayed 2 nights in Apr 2025