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Great place

Pillows and bed can be more sturdy compare to same level hotels

Like the idea that you can fill up the water in the reception - rather than giving the bottled water. The room was clean and quiet. Hotel in good location near the central market and the temple of tooth. We had a short but lovely stay.

The property and staff were all amazing. The breakfast and dinner was good. Getting a ride via pick me can take some time as not all drivers want to come up the hill. Make sure you a lot enough time for travel. We were going to be late for our train because a PickMe driver canceled. But the hotel made some calls and arranged for a quick Tuk Tuk ride and we made it right in time.

Overall the hotel itself is excellent, the staff, the facilities and the food.....an excellent hotel. The only negative does not relate to the hotel itself maybe more about the city of Kandy, its very nosey and busy, we were hounded by local traders and drivers all day which compared to other parts of the country we would not have the same experienceits

Everyone in the staff was so welcoming and helpful. My 87yr old father, who cannot walk more than 10 meters, was with us. The care everyone showed him was remarkable. And the food was really good too!