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Best Western Sheffield City Hotel

3.0 star property

Photo gallery for Best Western Sheffield City Hotel

Daily buffet breakfast (GBP 10 per person)
Premium bedding, pillow-top beds, desk, laptop workspace
View from property
Restaurant
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Room service

Explore the area

View map
Blonk Street, Sheffield, England, S1 2AU
  • Place, Ponds Forge International Sports Centre
    ‪6 min walk‬
  • Place, Sheffield Hallam University
    ‪7 min walk‬
  • Place, Crucible Theatre
    ‪9 min walk‬
  • Airport, Doncaster (DSA-Sheffield)
    ‪35 min drive‬

Room options

Twin Room With Extra Bed

  • Sleeps 3

View all photos for Double Room

Premium bedding, pillow-top beds, desk, laptop workspace

Double Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, River View

Superior Room, 1 King Bed, Non Smoking, River View

Superior Room, 1 King Bed, Non Smoking, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Single Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Single Beds, Non Smoking (with Single Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 2 Single Beds

Standard Double Room, 1 King Bed With Sofa Bed

  • Sleeps 3

Standard Twin Room, Multiple Beds

  • Sleeps 3

Deluxe Double Room

  • Sleeps 2

View all photos for King Room

Premium bedding, pillow-top beds, desk, laptop workspace

King Room

  • Sleeps 2

1 King Bed, Non-Smoking, Superior Room, River View, Mini Fridge

  • Sleeps 2

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About the area

Sheffield

With a stay at Best Western Sheffield City Hotel, you'll be centrally located in Sheffield, a 3-minute drive from University of Sheffield and 11 minutes from Peak District National Park. .This hotel is 2.7 mi (4.3 km) from Utilita Arena Sheffield and 0.1 mi (0.2 km) from Sheffield and Tinsley Canal Trail.

What's nearby

  • Ponds Forge International Sports Centre - 6 min walk - 0.5 km
  • Sheffield Hallam University - 7 min walk - 0.7 km
  • Crucible Theatre - 9 min walk - 0.8 km
  • Sheffield City Hall - 11 min walk - 1.0 km
  • University of Sheffield - 14 min walk - 1.3 km

Getting around

  • Meadowhall Interchange Tram Stop - 7 min drive
  • Sheffield Station - 11 min walk
  • Doncaster (DSA-Sheffield) - 37 min drive

Restaurants

  • ‪KFC - ‬5 min walk
  • ‪Trawler Catch - ‬7 min walk
  • ‪Imrans - ‬4 min walk
  • ‪Diyafa - ‬6 min walk
  • ‪Subway - ‬5 min walk

About this property

Best Western Sheffield City Hotel

Riverfront hotel in Sheffield with a 24-hour front desk
Best Western Sheffield City Hotel offers 111 accommodations with hair dryers and complimentary toiletries. Pillowtop beds feature premium bedding. 22-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 111 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Digital television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and discounted use of a nearby fitness facility. This hotel also features a banquet hall and a vending machine.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Sheffield? This hotel has 506 square feet (47 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 10 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 10 for adults and GBP 5 for children
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 506 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1978
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 0.01 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Nearby parking fee: GBP 10 per day (3281 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Metropolitan Sheffield
Metropolitan Sure Hotel Collection Best Western
Sheffield Metropolitan Hotel
Park Inn By Radisson Sheffield Hotel Sheffield
Sheffield Park Inn
Park Inn By Radisson Sheffield Hotel
Sheffield Metropolitan Sure Collection Best Western

Best Western Sheffield City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 302 out of 1003 reviews
Rating 8 - Good. 361 out of 1003 reviews
Rating 6 - Okay. 177 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 92 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Poh Ean

Stayed 2 nights in Oct 2025

6/10 Okay

Tom

Stayed 4 nights in Jul 2025

10/10 Excellent

Libby

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Quick check In, good service
Stayed 1 night in Oct 2025

10/10 Excellent

Dean

Stayed 1 night in Aug 2025

10/10 Excellent

Narinedat

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location overall
Stayed 6 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff on arrival
Stayed 1 night in Sep 2025

2/10 Terrible

wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good as you as hotels. Com never booked my room at the best western. I had to sit and wait for a hour in reception whilst hotel found me a room. Not happy when you have been working all day
Stayed 1 night in Sep 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great staff and very clean room

Hotel was nice and clean but a little run down in some of the communal areas. Staff were lovely and helped us with any queeries we have. Room was nice and bed massive, although its 2 singles pushed together. Room was spotlessly clean. The big downside was how hot it was in the room and through the night. There was a fan provided and this did help a little, but the room could do with aircon. Also all the room doors could do with closers added to them as they are heavy and slam shut very loudly. This woke us up several times. Overall though, for the price we paid the hotel was acceptable and I would stay again. Shout out to the friendly reception staff. It makes all the difference.
Stayed 1 night in Sep 2025

6/10 Okay

Nathaniel

Stayed 1 night in Sep 2025

8/10 Good

Philip

Liked: Property conditions & facilities
Room to hot we had a fan already in room.lift not working
Stayed 1 night in Aug 2025

10/10 Excellent

S L

Stayed 1 night in Aug 2025

2/10 Terrible

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room deco was like a trip back to the 70,s. Water just trickled out of the shower. Peaces of wood patching up damaged furnishings. Milk for drinks in room was off i could not wait to get out the place and will never use best western again
Stayed 1 night in Aug 2025

8/10 Good

Tom

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Stuart

Travelled with group
Liked: Staff & service

Good

Great for one night stay over
Stayed 1 night in Aug 2025

10/10 Excellent

Dharmesh

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your money!!

Avoid - Avoid - Avoid!! Disgusting customer service - Have no understanding of policy and claim different to what is stated on website , terms and conditions ect. Wouldn’t allow 18,17 year old to check in.. However following a request for a manager suddenly their decision changed and allowed this. Room was hot in addition to a non working bulb in the bathroom and sticky handprints. Avoid..
Stayed 1 night in Aug 2025

6/10 Okay

Nandipha

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and clean hotel

Lovely and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Stayed 1 night in Aug 2025

10/10 Excellent

Miss Megan

Stayed 1 night in Aug 2025

2/10 Terrible

MARY

Disliked: Property conditions & facilities
rooms are mega hot. impossible to sleep
Stayed 1 night in Jul 2025

10/10 Excellent

AMIT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay. Breakfast was ok. Staff nice especially girl at reception. Room comfortable. NCP Parking not expensive with hotel discount.
Stayed 2 nights in Jul 2025