Holiday Inn Express Stoke On Trent by IHG

3.0 star property

Photo gallery for Holiday Inn Express Stoke On Trent by IHG

Property amenity
Reception
Bar (on property)
Exterior
Standard Room, 2 Single Beds (with Free Hot Breakfast)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
Stanley Matthews Way, Trentham Lakes, Stoke-on-Trent, England, ST4 4EG
  • Place, bet365 Stadium
    ‪3 min walk‬
  • Place, Fenton Manor Sports Complex
    ‪2 min drive‬
  • Place, Staffordshire University
    ‪3 min drive‬
  • Airport, Manchester (MAN)
    ‪48 min drive‬

Room options

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.0 out of 10
Very good
(13 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(24 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(49 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.8 out of 10
Excellent
(12 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Stoke-on-Trent

Located in Stoke-on-Trent, Holiday Inn Express Stoke On Trent by IHG is within a 5-minute drive of Fenton Manor Sports Complex and Kings Hall. .This hotel is 3 mi (4.9 km) from Trentham Gardens and 3.1 mi (5 km) from Staffordshire University.

What's nearby

  • bet365 Stadium - 3 min walk - 0.3 km
  • Little Moreton Hall - 2 min drive - 2.0 km
  • Fenton Manor Sports Complex - 2 min drive - 1.7 km
  • Kings Hall - 2 min drive - 2.4 km
  • Staffordshire University - 3 min drive - 2.4 km

Getting around

  • Longton Station - 7 min drive
  • Manchester Airport (MAN) - 53 min drive

Restaurants

  • ‪Oatcake Annies - ‬3 min drive
  • ‪King Street Oatcakes - ‬3 min drive
  • ‪Costa Coffee - ‬3 min drive
  • ‪The Cottage - ‬5 min drive
  • ‪Harvester - ‬2 min walk

About this property

Holiday Inn Express Stoke On Trent by IHG

Hotel with a restaurant, near Fenton Manor Sports Complex
Holiday Inn Express Stoke On Trent by IHG offers 123 air-conditioned accommodations with hair dryers and irons/ironing boards. A pillow menu is available. 32-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 123 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a vending machine, and bike parking.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Express Stoke On Trent by IHG, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Planning an event in Stoke-on-Trent? This hotel has 463 square feet (43 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM.
Holiday Inn Express Stoke On Trent by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 463 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 7 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Stoke On Trent by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 506 out of 1005 reviews
Rating 8 - Good. 301 out of 1005 reviews
Rating 6 - Okay. 110 out of 1005 reviews
Rating 4 - Poor. 49 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kim

Stayed 2 nights in Oct 2025

10/10 Excellent

Benjamin

Stayed 1 night in Nov 2025

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast options
Stayed 1 night in Nov 2025

4/10 Poor

Jakob

Liked: Cleanliness
Disliked: Staff & service
Great room, really clean and comfortable. So I won't fault that. But staff were really unfriendly. Breakfast was a disaster. Staff gave my table away when I was getting cooked breakfast then left me wandering holding my quickly cooling plate of food whilst they tried to find a new table and failed, eventually they found and cleaned one. But then they blamed me for not leaving an object to signify I was at the table, my phone. If my phone had got stolen who would be to blame?
Stayed 1 night in Nov 2025

10/10 Excellent

Hinay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was super, checkin was easy, staff were great and lovely breakfast! Thabk you!
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Stayed 2 nights in Oct 2025

4/10 Poor

Katie

Disliked: Cleanliness, amenities, property conditions & facilities
Reception weren’t the friendliest. They were fine but didn’t go the extra mile. I wasn’t told which way to go for my room or where the lift was etc. the hotel itself is very tired. I’d had a 4 hour drive and upon arrival I saw a sign saying there was no evening food which was disappointing. The corridors were littered. The carpets very dirty and worn. The room was awful. Dirty throughout. Stubble hair all over the shower walls. Kettle full of limescale. Beds were very old. The whole place just felt dirty.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities
All good
Stayed 2 nights in Nov 2025

4/10 Poor

samuel

Stayed 2 nights in Nov 2025

10/10 Excellent

Diana

Stayed 3 nights in Oct 2025

10/10 Excellent

Ashleigh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great overnight stay while visiting Alton towers staff at check in and breakfast were all very helpful. Good variety of options at breakfast. Room spacious and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Lewis

Stayed 1 night in Oct 2025

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The lighting in the room was inadequate it was very dim. The reading lights at the side of the bed were brighter but could not be angled very well. The heating fan clicked in every few minutes but was very noisy. This was disturbing during the night.
Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine . Staff friendly. Bed comfy room clean. They just need Yorkshire tea instead of pg tips 😂
Stayed 1 night in Oct 2025

10/10 Excellent

Lewis

Stayed 1 night in Oct 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wry helpful and informative staff, very friendly , rooms were great and spacious , the free breakfast was absolutely fantastic
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

6/10 Okay

Ian

Travelled with family
Stayed 1 night in Oct 2025

8/10 Good

Grzegorz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay friendly and helpful staff good breakfast and great to have Dove products in the bathroom thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Stayed 4 nights in Oct 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Antony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Natalie

Travelled with group
Disliked: Cleanliness, room comfort
We were allocated a twin room instead of a double and when asked about this the reception staff were very blunt and unhelpful. The breakfast area was messy with no members of staff topping up the items or keeping
Stayed 1 night in Sep 2025