Hôtel Reisen in The Unbound Collection by Hyatt

5.0 star property

Photo gallery for Hôtel Reisen in The Unbound Collection by Hyatt

Hot stone massages, Swedish massages, sports massages, facials
2 bars/lounges, lobby lounge, cocktail bar
Deluxe Room, 1 King Bed, Sea View
Terrace/patio
1 bedroom, premium bedding, pillow-top beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Skeppsbron 12, Stockholm, 111 30
  • Stockholm Palace
    ‪3 min walk‬
  • Vasa Museum
    ‪3 min drive‬
  • Skansen
    ‪5 min drive‬
  • Stockholm (ARN-Arlanda)
    ‪43 min drive‬

Room options

Deluxe Room, 1 King Bed, Sauna

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(23 reviews)
  • 19 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Sea View

9.2 out of 10
Wonderful
(11 reviews)
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite, Sea View (Chapman)

  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite, Sea View, Corner

  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Nordic Sauna Suite

8.4 out of 10
Very good
(5 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(40 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double or Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Stockholm Suite with sea view

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Stockholm

With a stay at Hôtel Reisen in The Unbound Collection by Hyatt, you'll be centrally located in Stockholm, steps from Stockholm Palace and within a 5-minute walk of Nobel Prize Museum. .This luxury hotel is 1.4 mi (2.3 km) from National Museum and 1.8 mi (3 km) from Royal Swedish Opera.

What's nearby

  • Stockholm Palace - 3 min walk - 0.3 km
  • Royal Swedish Opera - 8 min walk - 0.7 km
  • National Museum - 11 min walk - 0.9 km
  • Vasa Museum - 3 min drive - 1.6 km
  • Skansen - 5 min drive - 2.5 km

Getting around

  • Gamla stan T-Bana - 7 min walk
  • Stockholm City Station - 18 min walk
  • Stockholm (BMA-Bromma) - 15 min drive

Restaurants

  • ‪Skeppsbro Bageri - ‬2 min walk
  • ‪Mister French - ‬2 min walk
  • ‪Stockholms Gästabud - ‬1 min walk
  • ‪Österlånggatan 17 Bar & Kvarterskrog - ‬2 min walk
  • ‪Pastis - ‬2 min walk

About this property

Hôtel Reisen in The Unbound Collection by Hyatt

Waterfront hotel with bars and a 24-hour fitness center
Hôtel Reisen in The Unbound Collection by Hyatt offers 144 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, Swedish massages, and facials.
Make yourself at home in one of the 144 guestrooms featuring minibars and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Pamper yourself with onsite massages and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Scandinavian cuisine at Restaurant Reiss, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurant Reiss - Overlooking the ocean, this restaurant specializes in Scandinavian cuisine and serves lunch and dinner.
Bar Reiss - Overlooking the ocean, this lobby lounge serves light fare only. Open daily.
Bar Brahe - This cocktail bar specializes in Scandinavian cuisine and serves light fare only. Open select days.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish, Swedish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (SEK 1,295 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; SEK 325 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Bar Brahe
  • Bar Reiss
  • Restaurant Reiss

Things to do

  • 24-hour gym
  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • On the waterfront
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1690
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 350 per pet, per stay (maximum SEK 695 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SEK 325 per person
  • Covered valet parking fee: SEK 1295 per night
  • Pet fee: SEK 350 per pet, per stay (maximum SEK 695 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

First Hotel Reisen
First Hotel Reisen Stockholm
First Reisen
First Reisen Hotel
First Reisen Stockholm
Hotel First Reisen
Hotel Reisen
Reisen Hotel
1st Hotel Reisen
First Hotel Stockholm

Hôtel Reisen in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 606 out of 808 reviews
Rating 8 - Good. 144 out of 808 reviews
Rating 6 - Okay. 36 out of 808 reviews
Rating 4 - Poor. 13 out of 808 reviews
Rating 2 - Terrible. 9 out of 808 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was the size of the room and the lack of storage space.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast. Amazing beds and do super quiet at night! Slept amazing. Everything was lovely.
Stayed 1 night in Mar 2025

6/10 Okay

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, not amazing

It was a pleasant stay and I generally enjoyed it. Staff were great. I wouldn't rate it 10/10 though as they didn't give water in the bedroom (which I'd expect for a 5* hotel), I found it to be a little noisy at night and the room was very warm (and the thermostat seemed not to work)
Stayed 1 night in Mar 2025

10/10 Excellent

Salita

Stayed 3 nights in Mar 2025

10/10 Excellent

Kimberly

Stayed 6 nights in Mar 2025

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean property with friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kym

Travelled with family
Very well situated and comfortable room. Only downside is that you have to walk through the bar to get to the sauna. However once there the sauna and cold plunge were great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sebi

Stayed 2 nights in Feb 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely. Great sauna area, clean, friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nir, London

Travelled with family
Liked: Cleanliness, amenities
Great service, good food, nice spa
Stayed 4 nights in Feb 2025

10/10 Excellent

E H

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitable stsy

Very comfortable and hospitable stay For our first visit to Stockholm Hotel Riesen made it memorable even more
Stayed 1 night in Feb 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! All the staff are great and amazing. Bar Brahe in the back of the hotel is a real gem. Emma, Thomas, and Pella are fantastic!
Stayed 4 nights in Feb 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so beautiful. Clean, spacious room with a great view. Staff were very accommodating and friendly. We felt at total ease from the moment we arrived. We didnt have time to eat at the restuarant but it smelt lovely. Its on our list for the next time we visit. Thank you for such a special stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dafina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, Great staff

Hotel Reisin in Galla Stan was a perfect location to be close to everything. The staff was great. I was also able to check in a bit early. The coffee shop across the street has great pastries and coffee.
Stayed 3 nights in Feb 2025

10/10 Excellent

Davinder, Burnaby

Stayed 1 night in Feb 2025

10/10 Excellent

Tom

Stayed 3 nights in Feb 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel & staff

We loved Hotel Reisen! After traveling around Europe for 2+ weeks we checked into Hotel Reisen for a wonderful, relaxing three days. The staff is amazing, the room amenities are fantastic, and the location is perfect. We thoroughly enjoyed our stay. We would highly recommend this hotel to other travelers.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Semira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

I could have not picked a better place for myself to stay.
Stayed 5 nights in Jan 2025

10/10 Excellent

ulrika, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a US resident the room and facilities are typically “Euro Small” But in all other respects no complaints Great central location with good restaurants within an easy walk Can walk to all the main tourist points of interest Would stay again
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High quality hotel in Stockholm

This is an excellent hotel in Stockholm! It is well appointed, clean, quiet, and staffed by an excellent team. We took advantage of the spa and massage services. Excellent bar and restaurant as well. Zero complaints.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paige

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff and so accommodating! But disappointed with the room I received as VIP Access. View of a building rather than any pretty view. Couldn’t open the shades because people across would see me
Stayed 3 nights in Jan 2025

10/10 Excellent

Natalie

Stayed 1 night in Jan 2025