Cromwell Hotel Stevenage

3.0 star property

Photo gallery for Cromwell Hotel Stevenage

Exterior
Reception
Reception
Terrace/patio
Breakfast, lunch, dinner served; British cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

View map
High Street Old Town, Stevenage, England, SG1 3AZ
  • Place, Gordon Craig Theatre
    ‪17 min walk‬
  • Place, Lamex Stadium
    ‪3 min drive‬
  • Place, Knebworth House
    ‪5 min drive‬
  • Airport, London (LTN-Luton)
    ‪23 min drive‬

Room options

Standard Double Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Single Room, 1 Single Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Executive Single Room, 1 Large Single Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Executive Twin Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Executive Double Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Stevenage

Located in Stevenage, Cromwell Hotel Stevenage is in the historical district, within a 5-minute drive of Gordon Craig Theatre and Cineworld Stevenage. .This hotel is 2.6 mi (4.2 km) from Knebworth Country Park and 2.8 mi (4.5 km) from Lamex Stadium.

What's nearby

  • Gordon Craig Theatre - 17 min walk - 1.5 km
  • Lamex Stadium - 3 min drive - 3.1 km
  • Knebworth House - 5 min drive - 5.3 km
  • Hatfield House - 16 min drive - 20.3 km
  • Luton Mall - 21 min drive - 23.0 km

Getting around

  • Stevenage Station - 16 min walk
  • Luton Airport (LTN) - 35 min drive

Restaurants

  • ‪The Broken Seal Tap Room - ‬1 min walk
  • ‪The Drapers Arms - ‬3 min walk
  • ‪El bar de tapas - ‬2 min walk
  • ‪Pizza Hut - ‬1 min walk
  • ‪Cinnabar Café - ‬1 min walk

About this property

Cromwell Hotel Stevenage

Hotel in Stevenage with a 24-hour front desk and a coffee shop
Cromwell Hotel Stevenage offers 77 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Stay in one of 77 guestrooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include wedding services, a television in a common area, and a banquet hall.
Enjoy British cuisine at Rump & Wade Sun until 5pm, a brasserie which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Stevenage? This hotel has 3466 square feet (322 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Rump & Wade Sun until 5pm - This brasserie specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Rump & Wade - This bar serves light fare only. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 1 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 11 for adults and GBP 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rump & Wade
  • Rump & Wade Sun until 5pm

Things to do

  • TV in common areas

Family friendly

  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,466 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 11.00 for adults and GBP 9.50 for children
  • Fee for in-room wireless internet: GBP 1 per stay (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clarion Collection Cromwell Stevenage
Clarion Collection Hotel Cromwell Stevenage
Clarion Collection Hotel Stevenage
Clarion Cromwell
Clarion Hotel Cromwell
Cromwell Stevenage
Ramada Cromwell Stevenage Hotel Stevenage
Ramada Stevenage
Stevenage Ramada
Cromwell Hotel Stevenage
Cromwell Hotel Stevenage Hotel
Cromwell Hotel Stevenage Stevenage
Cromwell Hotel Stevenage Hotel Stevenage

Reviews

Cromwell Hotel Stevenage Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 359 out of 853 reviews
Rating 8 - Good. 333 out of 853 reviews
Rating 6 - Okay. 99 out of 853 reviews
Rating 4 - Poor. 40 out of 853 reviews
Rating 2 - Terrible. 22 out of 853 reviews

Reviews

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Executive room only has a small double bed

The room was clean and well sized, as was the bathroom. We had upgraded to the executive room as the description said that it was a Queen bed, but it wasn't. It was just a double, not even king-size, and fairly uncomfortable at that. Consequently we had a pretty rubbish night's sleep.
Stayed 1 night in Aug 2025

6/10 Okay

Clementene

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Terrible check in, unprofessional, one member of staff stormed off leaving another to deal with us. Clearly having personal issues with each other.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

A ‘good’ hotel

Great location and the hotel has all amenities to be a really great hotel however, room was so hot, air con machine provided but it was so loud we barely slept. Restaurant is a great space but cooked breakfast was cold, only the manager and one other staff were able to help with requests all other junior staff were slightly unaware of the options available in the restaurant when asked they’re reply on where to order fried eggs it was “I’ll get my manager”. Just a few small touches regarding service however as mentioned it has all the amenities to be a brilliant hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Nicholas

Business traveller
Liked: Cleanliness, staff & service, room comfort

Comfy bed but room was way too hot to sleep

Staff and service was amazing, bed comfy but room was stifling hot even with a portable air conditioning unit as the window doesn’t open wide enough for the hot air to be let out, so although the bed was extremely comfy I couldn’t manage any sleep. The bathroom flooded as I took a shower because the shower screen is not sufficient and I had to leave all the towels on the floor to absorb the water.
Stayed 1 night in Jul 2025

10/10 Excellent

Royanna

Stayed 3 nights in Jul 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

simon

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Beautiful room in the old town, 24hr check in service and a wonderful included breakfast.
Stayed 1 night in Jul 2025

6/10 Okay

Nathan

Stayed 1 night in Jul 2025

10/10 Excellent

Bronson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Room was a little too warm but generally clean and comfortable with everything needed.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Great evening … very hot , but I slept… noisy on the street, but I slept … my wife struggled with the road / people noise
Stayed 1 night in Jun 2025

4/10 Poor

Johanna

Disliked: Staff & service
Rude staff
Stayed 2 nights in Jun 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel well appointed
Stayed 1 night in Apr 2025

10/10 Excellent

Lindsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is beautiful, clean and nicely furnished. Quiet and bed comfy.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who worked there was really nice. Little hard to find a shop open in the evening so just be prepped. I’m sure they have extra food at the hotel
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem in Old Town Stevnage

Excellent Hotel in a great location .
Stayed 2 nights in May 2025

10/10 Excellent

Georgis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jordan

Stayed 1 night in May 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Isabelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option
Stayed 1 night in May 2025

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a lovely hotel, stayed there as it was a freinds wedding and theplace was beautiful
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025