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Hotel Victoria

4.0 star property

Photo gallery for Hotel Victoria

Exterior
Property preview
Lobby
Terrace/patio
Breakfast, lunch, dinner served; Regional cuisine, al fresco dining

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

View map
Centralbahnplatz 3-4, Basel, BS, 4002
  • Basel Zoo
    ‪6 min walk‬
  • Basler Muenster
    ‪12 min walk‬
  • Marktplatz
    ‪15 min walk‬
  • Basel (BSL-EuroAirport)
    ‪8 min drive‬

Room options

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

9.4 out of 10
Exceptional
(36 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Bathroom shower

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior room with sofa

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior room with sofa

9.8 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Victoria Suite

Victoria Suite

Victoria Suite

  • 55 sq m
  • Sleeps 5
  • 1 King Bed and 1 King Sofa Bed

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About the area

Basel

A stay at Hotel Victoria places you in the heart of Basel, steps from Via Gottardo and BIS Tower. .This hotel is 0.6 mi (1 km) from Theater Basel and 0.6 mi (1 km) from Spielzeug Welten Museum Basel.

What's nearby

  • Basel Zoo - 6 min walk - 0.6 km
  • Basel Art Museum - 11 min walk - 0.9 km
  • Basler Muenster - 12 min walk - 1.1 km
  • Marktplatz - 15 min walk - 1.3 km
  • St. Jakobshalle - 3 min drive - 2.7 km

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • EuroAirport Airport (BSL) - 19 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Brezelkönig - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Hotel Victoria

Hotel in Basel with a fitness center and a 24-hour front desk
Hotel Victoria offers 107 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 107 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Regional cuisine at Bar & Bistro, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Basel? This hotel has 4209 square feet (391 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Bar & Bistro - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CHF 25 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 27 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar & Bistro

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,209 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 40.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 27 per person
  • Self parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Victoria Basel
Victoria Basel
Hotel Victoria Hotel
Hotel Victoria Basel
Hotel Victoria Hotel Basel

Reviews

Hotel Victoria Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 403 out of 534 reviews
Rating 8 - Good. 111 out of 534 reviews
Rating 6 - Okay. 13 out of 534 reviews
Rating 4 - Poor. 6 out of 534 reviews
Rating 2 - Terrible. 1 out of 534 reviews

Reviews

10/10 Excellent

Shoong Chook

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super convenience . Just beside the train station
Stayed 5 nights in Jun 2025

10/10 Excellent

Mark

Stayed 4 nights in Jun 2025

10/10 Excellent

Mellory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay at the Hotel Victoria

Location is a 10, just opposite to the train station and direct bus to the airport. Staff in the reception is very helpful, especially the gentleman who assisted us to check out, who was very friendly and patiently answered our questions and also recommended us where to visit before we went to the airport. Thank you so much!
Stayed 1 night in May 2025

10/10 Excellent

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient to train station and walking distance to many attractions . Comfortable night spent here and staff courtesy and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable. And they give you a pass for all the public transportation. The trams are so easy. Right outside of the hotel door
Stayed 1 night in May 2025

8/10 Good

Yoram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel

Good business hotel next to Basel SBB. Been there for 4 nights. Room was clean and had all amenities expected from a 4 star hotel. Structure of the building is a bit odd. You need to take two elevators and navigate some interconnected buildings.
Stayed 4 nights in May 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train and tram. Bathtub was hard to get in and out of. Too high.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Never ever again Basel.

Starting with the good points. It’s very close to the SBB train station. Now the bad. It’s crazy noisy. I was in room 126 and every morning delivery trucks turned up at 4 AM right outside my window. Avoid. When I complained was told we are busy. Good for them. No kettle in the room, told they are illegal 🙄 and to make coffee flavoured tea using the coffee machine. So had to go to Starbucks for tea at £4 a pop. Shower is lukewarm - horrible. Rooms are tiny bathroom claustrophobic. Checking out they couldn’t print a receipt 🙄.
Stayed 2 nights in Mar 2025

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed in the new wing of the hotel which was away from the Main Street. The hotel ceiling was rather low though. Room was clean and quite spacious. Breakfast was great.
Stayed 4 nights in Feb 2025

10/10 Excellent

Dario C

Stayed 1 night in Feb 2025

10/10 Excellent

Sinem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Nina Louise, Chipping Norton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with lots within walking or easily accessible using the trams/buses. Helpful and friendly staff, clean and comfortable. A great base for exploring Basal.
Stayed 5 nights in Feb 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at check-in. Helpful with suggestions. Cleaning staff was a bit inconsistent with replenishing cups, towels, tea, sugar etc. Very small fridge in room but it was not very cold. No microwave. Comfortable bed with warm duvets. Very close to train station and trams. East to get around without car. Confirmed hotel stay alllows free transit within Basel. Does have a very expensive breakfast but we opted to do our own. Only surprise was a city tax of 4 CHF per person per day charged at check out. Overall, very good hotel and amenities.
Stayed 9 nights in Feb 2025

8/10 Good

Dieter N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Prefer main hotel to Ressidence
Stayed 1 night in Feb 2025

10/10 Excellent

Jamie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff onsite are very helpful.
Stayed 6 nights in Feb 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

10/10 Excellent

tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel very convenient for train station
Stayed 1 night in Jan 2025

10/10 Excellent

kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Convince to transport
Stayed 1 night in Jan 2025

4/10 Poor

Josephus, Fulton

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Fridge was broken. When i mentioned this they said its just for complementary water it was not a mini bar so its fine! They refused to replace it
Stayed 4 nights in Jan 2025

10/10 Excellent

elizabeth

Stayed 4 nights in Nov 2024

10/10 Excellent

Margritte, Mt. Prospect

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located directly across from the train station. Our stay included complimentary passes to public transportation, with stops for the tram and bus just outside the hotel. Plenty of restaurants and shopping within walking distance. The staff was incredibly helpful and the room was perfect for the two of us, with very comfortable beds and pillows. We thoroughly enjoyed our stay and will come back if we find ourselves in Basel again.
Stayed 1 night in Dec 2024