2/10 Terrible
Lynda
10 Feb 2026
Liked: Cleanliness
Disliked: Staff & service, amenities
On arrival, at 2:45 (check in was from 2pm) the BBC were there filming & a staff member from The White Hart came out to the carpark to inform us we couldn’t check in till they had finished filming which would be about 5 or 5:30pm. We could have gone straight to our rooms but then not leave & there would be no food or drinks available. We had plans for the evening so too late to cancel but decided to go and get food elsewhere while we waited. In doing so, we got soaked as it was raining heavily. We ended up having an early dinner which was not part of our plan before heading back just after 5. After complaining at reception that we should have been warned in advance (by email or phone call) about not being able to check in until later, all they said was the BBC needed to finish filming, no complimentary drink or food offered as a way of inconveniencing us. I think it was very bad service. We’ve stayed here twice now but will not be returning again as they don’t seem to value their customers.
Lynda
Stayed 1 night in Feb 2026






























