8/10 Good
Lindsey
Travelled with family and small children
19 Oct 2025
Liked: Staff & service, amenities
Check in was quick and easy and our room was nice, spacious and comfortable. All staff were lovely, smart, polite, frindly and helpful at all times. The restaurant was absoloutly faultless, beautifully set out, great menu choices and food quality was amazing at a fair price. (As a family of 4, we had our evening meal in the Saffron restaurant, 3 adult meals and 1 childs) and all were above our expectations. The bar was also lovely, comfortable and spacious with a lovely outdoor covered area where we enjoyed our evening.
We did not use the gym area, it appeared very small and i only noticed 3 machines, but they looked decent. The pool area was also small, but functional with a hot tub and sauna room also. Whilst i did see a staff member taking water samples for testing whilst in there, i did also notice some areas of the pool that would benefit from some attention to detail with cleanliness, and the same for the small but functional changing rooms. The tiles and grout between them could use a deep clean, as could the bathroom in our room. I felt the standards in those areas were significantly lower than the rest of the hotel, which was on the whole lovely. A few finer finishes could see this hotel become a luxury stay. Over all, it was lovely and we would stay again, but would like to see the areas mentioned receive some attention.
Lindsey
Stayed 1 night in Oct 2025