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The Hickstead Hotel

3.5 star property

Photo gallery for The Hickstead Hotel

Premium bedding, desk, laptop workspace, iron/ironing board
24-inch flat-screen TV with digital channels, TV
Exterior
Interior entrance
Breakfast and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Place, All England Jumping Course at Hickstead
    ‪19 min walk‬
  • Place, South Downs National Park
    ‪4 min drive‬
  • Place, American Express Stadium
    ‪14 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪20 min drive‬

Room options

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

9.0 out of 10
Wonderful
(42 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Haywards Heath

Located in Haywards Heath, The Hickstead Hotel is in the business district, within a 10-minute drive of South Downs National Park and All England Jumping Course at Hickstead. .This hotel is 10.1 mi (16.3 km) from Wakehurst Place and 10.7 mi (17.2 km) from Bluebell Railway - Sheffield Park Station.

What's nearby

  • All England Jumping Course at Hickstead - 19 min walk - 1.7 km
  • South Downs National Park - 4 min drive - 6.7 km
  • University of Sussex - 13 min drive - 20.4 km
  • American Express Stadium - 14 min drive - 21.4 km
  • Goodwood Motor Circuit - 53 min drive - 66.7 km

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 28 min drive

Restaurants

  • ‪The Sportsman Pub - ‬15 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪The Bolney Stage - ‬5 min drive
  • ‪Costa Coffee - ‬4 min drive
  • ‪The Woolpack - ‬3 min drive

About this property

The Hickstead Hotel

Edwardian hotel with a 24-hour front desk and a restaurant
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 52 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this Edwardian hotel include wedding services, a television in a common area, and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, Oak Tree Bistro, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Haywards Heath? This hotel has 700 square feet (65 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Oak Tree Bistro - This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

The Hickstead Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 247 out of 643 reviews
Rating 8 - Good. 228 out of 643 reviews
Rating 6 - Okay. 108 out of 643 reviews
Rating 4 - Poor. 42 out of 643 reviews
Rating 2 - Terrible. 18 out of 643 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

louise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2025

8/10 Good

melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is excellent value. I had a room with an adjoining door through which I could hear everything happening next door. I raised it with reception and they moved me straight away - so excellent service too.
Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient staff. Super comfortable room, very quiet-all leading to a very good night’s sleep.
Stayed 1 night in Oct 2025

4/10 Poor

Robert

Disliked: Staff & service
The room was large and well appointed. Only tepid water in the shower. Carpet a bit tacky. Breakfast was a nightmare. No fruit for the cereal, tables not cleared, hot buffet was tepid and only mushrooms, beans, one sausage and 3 fried eggs available. All other trays empty.Waited 15 min to get bacon and tomato added.
Stayed 1 night in Oct 2025

6/10 Okay

Anne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Sue

Liked: Cleanliness, staff & service
Bed quite hard, food options limited but adequate. went elsewhere for 2nd evening
Stayed 1 night in Sep 2025

8/10 Good

Timothy Ian

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a little dated but it was clean and the staff were friendly and helpful.
Stayed 3 nights in Sep 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was a bit haphazzard but apart from that all good
Stayed 1 night in Oct 2025

10/10 Excellent

Paul W

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfy bed, good breakfast
Stayed 2 nights in Oct 2025

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Staff & service

Need more staff

Only one member of staff available to handle check in and bar service. I waited 15 mins for a glass of ice
Stayed 1 night in Oct 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly.
Stayed 1 night in Sep 2025

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service
A little tired, but clean & comfortable.
Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

Ralin

Stayed 1 night in Sep 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Zoe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are really friendly the room was lovely and it was really good experience
Stayed 2 nights in Sep 2025

10/10 Excellent

Micheal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were great
Stayed 1 night in Sep 2025

2/10 Terrible

Angela

Stayed 1 night in Sep 2025

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

All fine. Clean and efficient
Stayed 1 night in Sep 2025

6/10 Okay

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was to firm for me.
Stayed 1 night in Sep 2025

8/10 Good

Vanessa

Liked: Staff & service
Very friendly staff. Ser
Stayed 1 night in Sep 2025

10/10 Excellent

Paul W

Stayed 1 night in Sep 2025