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Shintana Saya Residence

4.0 star property

Photo gallery for Shintana Saya Residence

Exterior
Exterior
Lobby sitting area
Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up
Sundeck

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Parking included

Explore the area

View map
Street 30, Phum Veal, Sangkat Kouk Chak, Siem Reap
  • Angkor Night Market
    ‪4 min drive‬
  • Pub Street
    ‪5 min drive‬
  • Angkor Wat
    ‪5 min drive‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪56 min drive‬

Room options

View all photos for Premium Room - Free Laundry + Airport Pick-Up

2 bedrooms, premium bedding, pillow-top beds, free minibar

Premium Room - Free Laundry + Airport Pick-Up

10.0 out of 10
Exceptional
(8 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up

Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up | Living area

Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up

10.0 out of 10
Exceptional
(1 review)
  • 135 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Family Suite - Free Laundry + Airport Pick-Up

Family Suite - Free Laundry + Airport Pick-Up

Family Suite - Free Laundry + Airport Pick-Up

10.0 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room - Free Daily 60mn Spa Massage + Airport Pick-Up

2 bedrooms, premium bedding, pillow-top beds, free minibar

Premium Room - Free Daily 60mn Spa Massage + Airport Pick-Up

10.0 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite - Free Laundry + Airport Pick-Up

Royal Suite - Free Laundry + Airport Pick-Up

Royal Suite - Free Laundry + Airport Pick-Up

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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The price is AU$271
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About the area

Siem Reap

When you stay at Shintana Saya Residence in Siem Reap, you'll be in the historical district, within a 5-minute drive of Pub Street and Angkor Night Market. .This family-friendly hotel is 2.3 mi (3.8 km) from Angkor Wat and 0.6 mi (1 km) from Wat Thmei.

What's nearby

  • Charles de Gaulle Road - 12 min walk - 1.0 km
  • Angkor Night Market - 4 min drive - 3.5 km
  • Old Market Area - 4 min drive - 3.5 km
  • Pub Street - 5 min drive - 3.8 km
  • Angkor Wat - 5 min drive - 3.4 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 63 min drive

Restaurants

  • ‪Amazon Angkor Restaurant - ‬16 min walk
  • ‪Citadel - ‬3 min drive
  • ‪crystal angkor restaurant - ‬18 min walk
  • ‪Nearykhmer Restaurant - ‬4 min drive
  • ‪RedBuff - ‬3 min drive

About this property

Shintana Saya Residence

Family-friendly hotel with a winery and free valet parking
Shintana Saya Residence offers 9 air-conditioned accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Thai massages.
Make yourself at home in one of the 9 air-conditioned rooms featuring free minibar items and espresso makers. Your pillowtop bed comes with premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Don't miss out on the many recreational opportunities, including an attached winery, an outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the shuttle (surcharge), which operates within 7 kilometers.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a bus station shuttle.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Shintana Saya Residence has a restaurant on site.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Khmer, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 7 kilometres
  • Bus station shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: USD 12 for adults and USD 6 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Helicopter/aeroplane tours
  • Horseback riding/rentals
  • Library
  • Mountain biking
  • Outdoor pool
  • Vineyard
  • Winery

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Rooftop terrace
  • Vineyard

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bus station shuttle
  • Handrails in stairways
  • Phone accessibility kit
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 44 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Shintana Saya Residence Hotel Siem Reap
Shintana Saya Residence Hotel
Shintana Saya Residence Siem Reap
Shintana Saya Residence Hotel
Shintana Saya Residence Siem Reap
Shintana Saya Residence Hotel Siem Reap

Shintana Saya Residence Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 324 out of 336 reviews
Rating 8 - Good. 11 out of 336 reviews
Rating 6 - Okay. 0 out of 336 reviews
Rating 4 - Poor. 1 out of 336 reviews
Rating 2 - Terrible. 0 out of 336 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jyoti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angkor stay

Over all an excellent place to stay while on vacation. They’ve complimentary pick up from airport along with chilled coconut water on these hot days. Very welcoming & friendly staff. Good restaurant with good menu options.Service in the restaurant could have been a little better and faster. Will recommend this place to family and friends.
Stayed 2 nights in Apr 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, where do I start! This is probably the best customer experience I’ve ever had from a hotel. We booked a room with an airport pickup included along with 2 x 60 min massages a day. From the moment we were greeted at the airport we were treated like royalty, the transfer was smooth and we were immediately provided with a cold flannel and fresh ice cold coconut. Our room was brilliant and comes with a mini fridge with complementary water and soft drinks. The food in the hotel is really, really good. Our first night we ate at the hotel and we were not disappointed one bit and it was very well priced. We took advantage of a guided Ankor Wat Sunrise tour which is a must do which the hotel organised for us. Throughout the day we were given ice cold flannels and bottled water. The hotel offers a free one way Tuktuk ride into town which only takes about 10 mins. When we were ready to come back we simply WhatsApp’d the driver to collect us for $3 (US), which could be added to your room bill if you didn’t have cash. On leaving the hotel pretty much all staff on site came to wave us goodbye including the chef’s who we’d not seen. That level of detail sums up the hotel and the great leadership it has from Sy. I cannot rate this hotel highly enough, it’s a quality place but it’s the staff and its people that make this a place I will never ever forget and hope to return to sometime in the future. Thank you for an unforgettable stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Damon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful small hotel. Stayed in the Royal Suite. Lovely big room with good lounge area and a spacious bathroom with rainwater shower. Pool area is a welcome oasis in the heat. Great little restaurant with a good choice of breakfast. Staff were so friendly! Free Tuk Tuk in to town about 10 minutes away.
Stayed 5 nights in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you for a memorable experience.

We had a wonderful stay at Shintana Saya Residence. The staff were incredibly kind, warm, and attentive—going above and beyond to make us feel truly welcome. When we arrived, they were all there to greet us with genuine smiles, and when it was time to leave, they gathered once more to bid us farewell and wish us a safe journey home. David, although we didn’t have the chance to meet, I wanted to let you know how exceptional your team is. They are dedicated, hard-working, and a true credit to your residence. Once the hotel reopens, I sincerely hope you'll consider bringing them back.
Stayed 5 nights in Apr 2025

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most Zen hotel ever

Absolutely amazing stay at Shintana Saya. Staff were increadibly helpful and service oriented. My wife summed it up well - ,most zen hotel we have ever stayed at. Beautiful pool area, nice breakfast and nice small things like pieces of fresh fruit when we got back from our day sighteeing in Ankor. Strongly recommend this hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Many apologies for this late submission. My sister, her friend (the two of them shared a room) and I booked two rooms in January 3025. Very simply, we were treated like royalty; the service was faultless, the spacious rooms were impeccable, and every one was most helpful. The dining area, while small, served fresh juices and coconut water for the asking and the chef was eager to customise the breakfast offering, which was sumptuous. Also, the hotel arranged all local transport which could go on the bill. Although the location may appear to be a bit far from the hourly-burly of the town Center, it’s only 10 minutes away from an auto-rickshaw ride. Would stay at this lovely oasis anytime.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were so fantastic. My 11 year old said she felt like royalty! They greeted me by name with so many welcome drinks, fruit and extras every day. Wonderful communication and set up tours for us with fantastic drivers and guide. The property itself is so beautiful and welcoming. We had 2 suites connected with so much room. They opened early for breakfast on our departure day so we didn’t miss out. Absolutely outstanding!
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicola

We thoroughly enjoyed our stay here. Everything was perfect. We hope to visit again in the future.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sy was fantastic and very helpful. He went above and beyond to assist us with every request/question we had and to make sure we had a pleasant stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Igor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly personalized treatment in a beautiful small hotel in Siem Rep. close to Angkor Wat, very convenient for an early, sunrise visit. Surprisingly high quality ford in the restaurant. Beautiful room and swimming pool. Loved it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic! Delightful small personal hotel close to Angkor Wat!! Great swmming pool!
Stayed 3 nights in Feb 2025

10/10 Excellent

Asvitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service from start to finish. They made the stay very special especially as we were there celebrating my dad's birthday. Thank you for a wonderful experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

Stanislas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hôtel with excellent service and quality environnement. Perfect organisation for transportation and visit of the temples. Good restaurant. Efficient management by Mr. Sy.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique hotel with beautiful decor and grounds. Exceptional and personalized service from friendly and knowledgeable staff. We had 2 lovely dinners in the restaurant and enjoyed the treats in the room.
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

Staff is amazing. Everyone was great.
Stayed 5 nights in Feb 2025

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shintana Best

The Shintana Saya hotel at Siem Reap was the finest and best value hotel we have ever visited. The staff were fantastic. I recommend it to all.
Stayed 3 nights in Jan 2025

10/10 Excellent

PRABHAT

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel staff I have experienced in my entire life. My wife and I do travel a lot. Amazing customer service. Highly recommend to stay at this place.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Diane, Kissimmee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, restful boutique hotel, with fantastic staff! Highly recommend if you are looking for a restful experience in Siem Reip!
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Shintana Saya Residence was the true highlight of our stay. Their hospitality was unparalleled, and they treated us not just as guests but as family. Mr. Sy ensured every part of our visit was seamless, orchestrating everything from pre-arrival planning to daily activities with effortless precision. Daven welcomed us warmly at the airport, setting the tone for what would be an incredible experience. "That" and Sopheak were always ready to assist with transportation and thoughtful gestures, ensuring we felt completely at home. Their genuine care shone through in every interaction, including our departure, which was handled with the same grace as our arrival. Our dining experiences were unforgettable, thanks to the amazing culinary team and especially Lalin and Sopheak (a different one). Lalin, in particular, turned every meal into a highlight of our day. The massages at Shintana Saya Residence were, without exaggeration, the best we’ve ever had. Leutt and Chanry are true masters of their craft, providing a level of relaxation and rejuvenation that was second to none. Shintana Saya Residence is more than just a hotel—it’s a home away from home!
Stayed 3 nights in Nov 2024

10/10 Excellent

sipra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay. Everyone was very hospitable. The pick up at the airport was not only convenient but very comfortable ride back in a luxury vehicle with fresh coconut water. The room was lovely and very close to Angkor wat. Wonderful boutique experience!
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay - 6 star service!
Stayed 6 nights in Dec 2024

10/10 Excellent

Polly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The driver greeted us at the airport upon arrival. On the one-hour ride to the hotel, he provided a cold towel for us to freshen up and fresh coconut juice to enjoy. We felt very welcoming. We had connecting rooms for our group of five. The rooms are very spacious. There are couches and chairs for everyone to sit to enjoy their ME time. The only place that showed signs of aging was the bathroom shower. There was rust and water stains. In addition, we would prefer a hand-held shower instead of one hanging high from the ceiling. The staff members were polite, attentive, and extremely helpful. Our flight left late in the afternoon, and we were allowed to check out at 3:30 (instead of noon) without additional cost. We had a very comfortable stay at this hotel, and we plan to stay there again on our next trip to Siem Reap.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Stay

We just checked out and didn't want to leave. This hotel is amazing. The room we had was huge, beds comfortable, and well appointed. The staff were exceptional and catered to our every need. They arranged Tuk Ruk rides and tours for us. We were only here 2 nights but wish we could have stayed longer. Food at the restaurant was great too!
Stayed 2 nights in Nov 2024

10/10 Excellent

BALRAJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent property

A beautiful property thoughtfully cared for very friendly and caring staff. Will undoubtedly stay here again.
Stayed 3 nights in Nov 2024