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lastminute.com.au-Verified Reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Club Room, 1 King Bed
46 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Grand Suite, 1 King Bed
65 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed (Club Access)
46 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed
46 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Suite, 1 King Bed
130 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed
60 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Apartment, 1 Bedroom
90 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 2 Single Beds, View
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Grand, Executive Suite
80 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 2 Single Beds
46 square metres
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Room, 2 Single Beds
46 square metres
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed, View
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel connected to a shopping center in Shenzhen with 8 restaurants

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Business centre
Laundry facilities

With a stay at Grand Hyatt Shenzhen in Shenzhen (Luohu), you'll be a 2-minute drive from Luohu Port and 5 minutes from Huaqiangbei. This 5-star hotel is 1 mi (1.6 km) from Dongmen Pedestrian Street and 4.4 mi (7 km) from Shenzhen Convention and Exhibition Center.

Make yourself at home in one of the 471 individually decorated guestrooms, featuring iPod docking stations and minibars. Wired and wireless Internet access is complimentary, while 40-inch LED televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Grab a bite at Sugar Box, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Shenzhen? This hotel has 29805 square feet (2769 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Couples/private dining
  • Designer stores on site
  • Shopping centre on site
  • Lift
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Business centre
  • Conference space
  • Spa treatment room(s)
  • Year Built – 2009
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Free wired Internet
  • Outdoor pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 2769
  • Proposal/romance packages available
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 8
  • Concierge services
  • Conference space size (feet) - 29805
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 471
  • One meeting room
  • Number of floors - 38
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transport (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Chinese

Parking

Free self parking

Room Amenities

Grand Hyatt Shenzhen offers 471 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. 40-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

  • Free newspaper
  • Air conditioning
  • Wardrobe
  • Minibar
  • LED TV
  • Daily housekeeping
  • Phone
  • Individually decorated
  • Free bottled water
  • Towels provided
  • Linens provided
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms: 1
  • Cable TV service
  • Room service (24 hours)
  • Free WiFi
  • Free wired Internet
  • Desk
  • Laptop-friendly workspace
  • Slippers
  • Wheelchair-width doorways
  • iPod docking station
  • Wheelchair accessible
  • Separate bathtub and shower
  • Restaurant dining guide

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

China Lodge - This restaurant serves lunch and dinner.

Belle-Vue - This restaurant serves lunch and dinner.

The Show Kitchen - This restaurant serves breakfast, lunch, and dinner.

Sugar Box - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

La Terrazza - This restaurant serves brunch, lunch, and dinner.

24-hour room service is available.

Nearby Activities

  • Health or beauty spa nearby
  • Yoga classes/instruction on site

Spa Services

  • Number of treatment rooms 13
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 15

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

This property requires guests to wear swimming caps while in the pool.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of GBAC STAR - Hyatt guidelines.

UnionPay

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wear personal protective equipment

Masks are available for guests

Debit cards not accepted

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cots (infant beds) available

Property follows a brand or regulatory agency's sanitisation guidelines

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

Debit cards

No gap period between guests' stays

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 216 per person (approximately)
  • Airport shuttle fee: CNY 700 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Hyatt Shenzhen
  • Grand Hyatt Shenzhen Hotel
  • Shenzhen Grand Hyatt
  • Grand Hyatt Shenzhen Hotel
  • Grand Hyatt Shenzhen Hotel Shenzhen
  • Grand Hyatt Shenzhen Shenzhen
  • Grand Hyatt Shenzhen Hotel Shenzhen

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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