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Sheraton Guangzhou Hotel

5.0 star property

Photo gallery for Sheraton Guangzhou Hotel

Outdoor pool, pool umbrellas, pool loungers
Club Premier Suite, Club lounge access, 1 Bedroom Suite
Body treatments, hydrotherapy, aromatherapy, body wraps, body scrubs
Reception
Premier Deluxe, Guest room, 1 King, TianHe Stadium view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service

Explore the area

Map
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Taikoo Hui
    ‪12 min walk‬
  • Canton Tower
    ‪4 min drive‬
  • Canton Fair Complex
    ‪5 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

Room options

View all photos for Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King | Living room

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

  • 130 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living area

Presidential Suite, 1 Bedroom

  • 250 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Premier Suite, Club lounge access, 1 Bedroom Suite

Club Premier Suite, Club lounge access, 1 Bedroom Suite | Living room

Club Premier Suite, Club lounge access, 1 Bedroom Suite

  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Suite, Club lounge access, 1 Bedroom Suite

Club Grand Suite, Club lounge access, 1 Bedroom Suite | Living room

Club Grand Suite, Club lounge access, 1 Bedroom Suite

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe, Guest room, 1 King, City view, Corner room

1 bedroom, minibar, in-room safe, desk

Grand Deluxe, Guest room, 1 King, City view, Corner room

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Club lounge access, Guest room, 2 Twin

1 bedroom, minibar, in-room safe, desk

Club Deluxe, Club lounge access, Guest room, 2 Twin

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Grand Deluxe, Club lounge access, Guest room, 1 King

1 bedroom, minibar, in-room safe, desk

Club Grand Deluxe, Club lounge access, Guest room, 1 King

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

1 bedroom, minibar, in-room safe, desk

Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe, Club lounge access, Guest room, 1 King

1 bedroom, minibar, in-room safe, desk

Club Deluxe, Club lounge access, Guest room, 1 King

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe, Guest room, 2 Twin/Single Bed(s), City view

1 bedroom, minibar, in-room safe, desk

Deluxe, Guest room, 2 Twin/Single Bed(s), City view

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Deluxe, Guest room, 1 King, TianHe Stadium view

Premier Deluxe, Guest room, 1 King, TianHe Stadium view

Premier Deluxe, Guest room, 1 King, TianHe Stadium view

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior, Guest room, 1 King, City view

Superior, Guest room, 1 King, City view

Superior, Guest room, 1 King, City view

9.4 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe, Guest room, 1 King, City view

1 bedroom, minibar, in-room safe, desk

Deluxe, Guest room, 1 King, City view

9.6 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Guangzhou Marriott Hotel Tianhe

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, (705)
The price is AU$250
for 1 room
includes taxes & fees
10 July - 11 July
Guangzhou Marriott Hotel Tianhe

About the area

Guangzhou

A stay at Sheraton Guangzhou Hotel places you in the heart of Guangzhou, within a 5-minute drive of Taikoo Hui and Canton Tower. .This luxury hotel is 3.6 mi (5.8 km) from Yuexiu Park and 3.7 mi (6 km) from Baiyun Mountain.

What's nearby

  • Tianhe Stadium - 8 min walk - 0.7 km
  • Taikoo Hui - 12 min walk - 1.1 km
  • Canton Tower - 4 min drive - 3.9 km
  • Canton Fair Complex - 5 min drive - 6.9 km
  • Beijing Road Pedestrian Street - 7 min drive - 6.9 km

Getting around

  • Xiancun Station - 6 min walk
  • Guangzhou East Railway Station - 17 min drive
  • Baiyun International Airport (CAN) - 50 min drive

Restaurants

  • ‪稻香酒家 - ‬2 min walk
  • ‪泰满冠 - ‬2 min walk
  • ‪太平洋咖啡 - ‬2 min walk
  • ‪必胜客 - ‬1 min walk
  • ‪意粉屋 - ‬1 min walk

About this property

Sheraton Guangzhou Hotel

Luxury hotel with 4 restaurants connected to a shopping center in Guangzhou
Sheraton Guangzhou Hotel offers 445 accommodations with minibars and safes. A pillow menu is available. 55-inch LED televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 445 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 55-inch LED televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at Bene Italian & Seafood, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Bene Italian & Seafood - This seafood restaurant serves lunch and dinner.
Daily Social - This buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
& More by Sheraton - Onsite lobby lounge. Open daily.
Yue Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • & More by Sheraton
  • Bene Italian & Seafood
  • Daily Social
  • Yue Chinese Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dining table
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet (80 centimetre high)
  • Handrails in stairways (120 centimetre high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (80 centimetre wide)
  • Sign language-capable staff
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (100 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 33 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2022
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Sheraton Guangzhou Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 486 out of 801 reviews
Rating 8 - Good. 248 out of 801 reviews
Rating 6 - Okay. 41 out of 801 reviews
Rating 4 - Poor. 15 out of 801 reviews
Rating 2 - Terrible. 11 out of 801 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wing Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體體驗很好, 房間的整潔度、溫度及設備都很滿意；早餐食物選擇多, 又每天更換款式, 住上幾天也不覺厭悶, 環境也很好。唯一須改進的是入住當天(19/3), 據訂房條文是14:00可check-in, 但15:00過後仍沒房間提供, 不理想。
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good stay

Really good stay. Hotel is in an excellent location with high-end shopping and excellent walking to the Canton Tower close by. Breakfast as fast was awesome
Sunset view from my room
View from room
Stayed 3 nights in Mar 2025

10/10 Excellent

Wai Yee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

NOURAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2025

8/10 Good

HT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, next to shopping malls and metro station. Comfortable bed.
Stayed 3 nights in Mar 2025

8/10 Good

Wai Lai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service staff at front desk to assist to our needs.. Room is clean and big.. Convenient location to Metro, shopping malls and many dinning options.
Stayed 5 nights in Mar 2025

10/10 Excellent

dani

Stayed 5 nights in Feb 2025

10/10 Excellent

Saurabh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Santa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Seng Chuan

Travelled with group

Excellent location & good service

The hotel is located in a good location, less than 50m from the train station and in a bustling area. The service is good. However, the room is a little fatigued. The rain shower could not work, the air conditioner air vent was noisy and the “black-out” curtain between bathroom and room was not thick enough thus lighting the room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daxin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

kai

Stayed 5 nights in Feb 2025

8/10 Good

Dmitriy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel , well worth it

Great place , location is fantastic, breakfast is wow !!! What else you need ohh priced well
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Feb 2025

10/10 Excellent

Tongkun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff are very friendly!
Stayed 3 nights in Jan 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

WENHAO

Stayed 3 nights in Jan 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is awesome, so close to shopping malls and a huge variety of restaurants. The hotel room is large and comfortable. Highly recommended!
Stayed 3 nights in Jan 2025

10/10 Excellent

Seema

Stayed 1 night in Jan 2025

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Will go back to stay there again!
Stayed 9 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect.

I arrived from a long trip from Canada at 8am, the room wasn’t ready but the gentlemen et the reception gave me accès to a shower at the Gym. At 11am I came to check if my room would be available( and they are rarely) an yes it was. The staff at front desk, bellboy, luggage storage, restaurant and gym where all very nice and helpful. One of best place I been in Guangzhou so far. I really recommends!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Room was great, restaurant can do better.

The reception service was great. Room service was friendly. Limited options at breakfast spread. The service at the Yue restaurant at level 3 was seriously lacking.
Stayed 1 night in Jan 2025

10/10 Excellent

PAK CHIU

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean and big rooms with nice view
Stayed 2 nights in Jan 2025

10/10 Excellent

JUN

Stayed 3 nights in Jan 2025