6/10 Okay
Steven
20 July 2025
The Lion Hotel
The hotel itself was clean and staff were friendly, no mirror by the one plug in room to do hair, but room was ok and bed was good,
i did book two rooms and even though booked the rooms they put us on totally different floors, no lift so my mom had to climb eight sets of stairs just to her 3rd floor room, she recently had stroke so this was not appropriate, Asked at reception why we were on different floors. just to be told that’s all they had got even though booked weeks prior, they said couldn’t change her room as they had none spare then proceeds to say if room were needed to be together i should have rang them and stated but surely common sense would automatically tell you i’ve booked two rooms i expect them to be together or at least on same floor,
The staff didn’t even try to help us sort another room, so we swopped rooms with her instead, although we struggled to climb that amount of stairs,
Would i return to this hotel my answer would be yes if i could not get anywhere else,
Steven
Stayed 1 night in Jul 2025
