2/10 Terrible
Rajesh
Business traveller
15 May 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful hotel
One of the worst hotels I have ever stayed in. The car park was so small and badly organised. Made parking awkward. The description on the site said bar and restaurant. Non existent. Food had to ordered at the desk and then taken to your room. Ridiculous. In the room… no air con but a fan to blow the nice hot air around. Very hot at night. The bathroom was so small. The toilet area was tiny that my knees were touching the side of the shower and bath wall! The shower and sink kept flooding. The shower itself was rubbish. You either froze to death or got boiled like a lobster. Absolutely no control at all. The room was supposed to be an Executive room. It looked old and really dated just like the external of the property. When I first got there, water was provided. It was hot. I drank it, went work and came back after the room had been cleaned and serviced to find no replacement water. I went downstairs to ask why. I asked for another two bottles to which they charged me £ 3 for the small bottles. I later complained and got a refund. The pictures on Hotel.com shows some exclusive pics of certain parts of the hotel which was not reflected when I was there. My colleague also stayed for two night also and he agreed the hotel was not up to scratch. My colleague heard a guest received an electric shock from the switch.
If you like disappointment then this is the hotel for you. I will not be staying here ever again. That hotel needs a good refurb or knocking down. Awful experience.
Rajesh
Stayed 2 nights in May 2025