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Best Western Sheffield City Hotel

3.0 star property

Photo gallery for Best Western Sheffield City Hotel

Restaurant
Premium bedding, pillow-top beds, desk, laptop workspace
Reception
Family dining
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View map
Blonk Street, Sheffield, England, S1 2AU
  • Ponds Forge International Sports Centre
    ‪6 min walk‬
  • Sheffield City Hall
    ‪11 min walk‬
  • University of Sheffield
    ‪14 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Single Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Single Beds, Non Smoking (with Single Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, River View

Superior Room, 1 King Bed, Non Smoking, River View

Superior Room, 1 King Bed, Non Smoking, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Sheffield

With a stay at Best Western Sheffield City Hotel, you'll be centrally located in Sheffield, a 3-minute drive from University of Sheffield and 10 minutes from Peak District National Park. .This hotel is 2.7 mi (4.3 km) from Utilita Arena Sheffield and 3.4 mi (5.5 km) from Meadowhall Shopping Centre.

What's nearby

  • Ponds Forge International Sports Centre - 6 min walk - 0.5 km
  • Sheffield Hallam University - 7 min walk - 0.7 km
  • Crucible Theatre - 9 min walk - 0.8 km
  • Sheffield City Hall - 11 min walk - 1.0 km
  • University of Sheffield - 14 min walk - 1.3 km

Getting around

  • Sheffield Station - 12 min walk
  • Meadowhall Interchange Tram Stop - 16 min drive
  • Doncaster (DSA-Sheffield) - 38 min drive

Restaurants

  • ‪Kommune - ‬6 min walk
  • ‪Diyafa restaurant دار الضيافة - ‬5 min walk
  • ‪The Dorothy Pax - ‬2 min walk
  • ‪KFC - ‬6 min walk
  • ‪Imrans - ‬4 min walk

About this property

Best Western Sheffield City Hotel

Riverfront hotel in Sheffield with a 24-hour front desk
Best Western Sheffield City Hotel offers 111 accommodations with complimentary newspapers and complimentary bottled water. Pillowtop beds feature premium bedding. 22-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 111 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and discounted use of a nearby fitness facility. This hotel also features a banquet hall, a vending machine, and bike parking.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Planning an event in Sheffield? This hotel has 506 square feet (47 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Filipino, French, German, Polish, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 10 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 5 for children
  • Couples/private dining
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 506 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 29
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 39

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Nearby parking fee: GBP 10 per day (3281 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 29 (subject to availability)
  • Late check-out fee: GBP 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Metropolitan Sheffield
Metropolitan Sure Hotel Collection Best Western
Sheffield Metropolitan Hotel
Park Inn By Radisson Sheffield Hotel Sheffield
Sheffield Park Inn
Park Inn By Radisson Sheffield Hotel
Sheffield Metropolitan Sure Collection Best Western

Best Western Sheffield City Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 282 out of 1001 reviews
Rating 8 - Good. 368 out of 1001 reviews
Rating 6 - Okay. 186 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 89 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money.

Excellent value for money, cheaper than a B&B or guest house, so no major issues, on a lighter note just one thing No Marmalade in the breakfast room !! I mean has the world gone mad ? ... Excellent room and comfy bed !
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ideal for catching the tram to the arena or Meadowhall for shopping. Affordable accommodation.
Stayed 1 night in May 2025

10/10 Excellent

Maarion

Stayed 1 night in Apr 2025

6/10 Okay

Kathryn

Liked: Staff & service
This is pretty central, train station 10 minutes walk, 15 minutes walk into the town. Property looks ok from the outside and so does reception. Staff were lovely when we checked in. The bedrooms on the other hand are dated and in need of a revamp. We had a dripping shower/bath for the whole weekend we were there. There was no room between the single beds. The room felt too small for a pull out bed too. So 3 Adults was a little cramped.
Stayed 2 nights in May 2025

6/10 Okay

Andrew

Stayed 1 night in May 2025

10/10 Excellent

Brigid

Stayed 1 night in May 2025

4/10 Poor

Glenna

Disliked: Cleanliness, property conditions & facilities

Outdated and smelly

The hotel was old and outdated, stayed in many Best Western hotels BUT nothing like this one. Strange smell in the room, found hair in the carpet when it was supposed to have been cleaned (photo attached) Mentioned this when checking out but receptionist not really interested.
Stayed 1 night in May 2025

6/10 Okay

Andy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was tiny and in immediate need of refurbishment. There was a dangerous piece of old cabinet work jutting out from the wall with a very faded 'mind your head' sticker on it. The shower was good but above a bath rather than a cubicle. The room was tolerable for a one night stay but no longer. The staff were friendly, and the breakfast excellent for this type of hotel.
Stayed 1 night in Apr 2025

8/10 Good

Connar

Stayed 4 nights in Mar 2025

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and helpfull during our stay. I would definitely stay again
Stayed 1 night in Apr 2025

2/10 Terrible

Darren

Stayed 1 night in Apr 2025

4/10 Poor

Nicola

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs attention.

This hotel is very very tired. Kitted out in wipe down surfaces instead of soft furnishings. Paintwork peeling. Mold in the bathroom. No sockets bedside and the single USB socket was not working. Bed was comfortable. Staff were a delight. Also we were downgraded in our rooms from those we booked without any notification.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Temperature

Stay in april. A comfortable clean room but too hot when sleeping at night
Stayed 1 night in Apr 2025

8/10 Good

Tracey Louise, Nuneaton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was perfect. It was clean and spacious. Bathroom was clean. The breakfast was very minimal. The only fruit available was either an apple or a banana there was no natural yoghurt only flavoured yoghurt pots. They just wasn’t much selection.
Stayed 2 nights in Apr 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service. Would use again.

Excellent quality hotel for a good price. It's a little out of the city but close to Ponds Forge, but this is reflected in the price. The room was a good size, clean with a good space to work with a comfortable chair. The bathroom was a good size, clean and easy to use. The bed fit me (6' 3") well and was comfortable, the pillows were comfortable too. The staff were very friendly and helpful. If I am back in Sheffield I will certainly look at staying here again.
Stayed 7 nights in Apr 2025

8/10 Good

Gavin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Sean

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was a decent stay. Staff told us off for being too loud even though we was just talking in our room at like 11pm, stupid tbh. It was ok overall. Would stay again. Area is good 10 mins walk from Crucible & 50 from Hillsborough.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Hotel is comfortable and conveniently located. Parts of it could do with a bit of an update but the room was clean, bed was comfortable and the staff are lovely.
Stayed 1 night in Apr 2025

6/10 Okay

Ranjan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Dimly lit and smelling pretty much like a down market hotel.
Stayed 1 night in Apr 2025

8/10 Good

Jeremy

Stayed 1 night in Apr 2025

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Liked: Property conditions & facilities
I only stayed one night but I was very comfortable and my room and surrounding areas were clean. The staff were polite. I would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, everyrhing I needed at a reasonable price.
Stayed 1 night in Mar 2025