Swan Hotel by Greene King Inns

3.0 star property

Photo gallery for Swan Hotel by Greene King Inns

Front of property
Desk, free WiFi
Bar (on property)
Business centre
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping

Explore the area

View map
High Street, Alton, England, GU34 1BA
  • Place, Church of St Lawrence
    ‪3 min walk‬
  • Place, Anstey Park
    ‪13 min walk‬
  • Place, Jane Austen's House Museum
    ‪3 min drive‬
  • Airport, Southampton (SOU)
    ‪40 min drive‬

Room options

Double Room

9.2 out of 10
Wonderful
(11 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

8.8 out of 10
Excellent
(9 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the area

Alton

With a stay at Swan Hotel by Greene King Inns in Alton, you'll be within a 5-minute drive of South Downs National Park and Church of St Lawrence. .This inn is 0.5 mi (0.8 km) from Allen Gallery and 0.6 mi (0.9 km) from Curtis Museum.

What's nearby

  • Allen Gallery - 2 min walk - 0.2 km
  • Church of St Lawrence - 3 min walk - 0.3 km
  • Anstey Park - 13 min walk - 1.1 km
  • Blacknest Golf Club Limited - 3 min drive - 1.7 km
  • Jane Austen's House Museum - 3 min drive - 2.3 km

Getting around

  • Alton Station - 7 min walk
  • Heathrow Airport (LHR) - 64 min drive

Restaurants

  • ‪Ten Tun Tap House - ‬5 min walk
  • ‪Swan Hotel - ‬2 min walk
  • ‪The Ivy House (Wetherspoon) - ‬7 min walk
  • ‪The Railway Arms - ‬6 min walk
  • ‪Coffee Cherry - ‬1 min walk

About this property

Swan Hotel by Greene King Inns

Inn in Alton with a restaurant and a bar
Swan Hotel by Greene King Inns offers 36 accommodations with coffee/tea makers and complimentary toiletries. This Alton inn provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Make yourself at home in one of the 36 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
At Swan Hotel by Greene King Inns, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center and luggage storage. Free self parking is available onsite.
Swan Hotel by Greene King Inns has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Swan Alton
Swan Hotel Alton
Swan By Greene King Inns Alton
Swan Hotel by Greene King Inns Inn
Swan Hotel by Greene King Inns Alton
Swan Hotel by Greene King Inns Inn Alton

Swan Hotel by Greene King Inns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 211 out of 522 reviews
Rating 8 - Good. 203 out of 522 reviews
Rating 6 - Okay. 73 out of 522 reviews
Rating 4 - Poor. 26 out of 522 reviews
Rating 2 - Terrible. 9 out of 522 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Steven

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and friendly. The building is beautiful and attractive. I last stayed there in 1976 and it has changed a lot. The rooms are now all en-suite, which wasn't the case 49 years ago. The room in which I stayed was fantastically quiet and the bathroom was beautiful! There was a bath with a shower over and both were fabulous. I also loved the scent in the hair and body wash that was provided. I loved the decor in the bathroom but the room was a little dowdy, except for the art - pictures of birds - that I really liked. There were a few minor faults. The first is one I find in almost all hotels and that is that the Freeview TV has not had a channel update for years. As a result, some channels are absent and others were misnamed or in the wrong location. Freeview TVs should have a channel update scan performed 4 times a year. The bedding struck me as too short for the bed. I like being able to pull it over my head when I sleep and I could not do that. The loo had a drip from the cistern into the bowl and while this had no effect on its function, over a long period it will cost the hotel a significant amount in unnecessary water charges. But basically this was an excellent hotel in a beautiful town. I had dinner in the hotel on my first night. It was good but the menu struck me as rather corporate and I'd expect to see identical menus in other hotels in the chain. The waitress who served me was sweet and I was very happy to leave her a tip.
Stayed 2 nights in Oct 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with friendly staff with excellent food and drink options. Just a thoroughly good hotel to stay at.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great stay Friendly staff
Stayed 2 nights in Sep 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Very noisy

This hotel has excellent, helpful staff and good location, but the noise is terrible. It's not just the High St noise, which is to be expected, but the floorboards creak very loudly when anyone moves about. I was woken in the night several times by other guests just moving about in the corridors or the room above. I expect it will take major structural work to fix this.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in centre of town and easy parking at rear of hotel. Dinner here was excellent and good value for money. Our room was a good size and nicely decorated. The staff were friendly and helpful. I would just say the hotel could do with a paint refresh, but it is an old building
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Stayed 1 night in Aug 2025

6/10 Okay

RICHARD

Travelled with partner
Liked: Staff & service
On arrival we entered through the rear door from the car park. There was a strange smell in that lobby. The staff were brilliant and made us welcome, but the hotel really needs a makeover. The food was good and well served. The outside of the property needs some attention.
Stayed 2 nights in Aug 2025

10/10 Excellent

Abdul

Liked: Staff & service, room comfort
Stayed 6 nights in Jul 2025

2/10 Terrible

Jamie

Stayed 1 night in Aug 2025

8/10 Good

Miss Felicia Hislop

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Stayed 4 nights in Jul 2025

10/10 Excellent

Maher Ahmad

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of booking in, friendliness & helpfulness of the staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Ian

Liked: Cleanliness
The Swan Hotel is well situated in Alton High Street with car parking at the back reached via the road bypassing the High Street. The bed was comfortable and breakfast was fine. However, the room was just too hot (I now remember this from my stay many years ago), as the room window barely opened at all. A fan was provided for the room. I could have put up with that, with a nice cool shower, however the bathroom had underfloor heating on and the shower, at its coolest, was still hot. A hot room, warm bathroom and no cool shower water was did not make for a happy stay, I’m afraid. It was all just too hot. I did want to mention this as I checked out, however the lady in charge, in reception this morning, was busy giving the cleaning staff a bit of a dressing down. Now, I’m sure there are items that need bringing to the attention of staff, however this should not be done at reception when a guest is standing there for 3 or 4 minutes waiting to check out. In the end, myself and another person just left the key on the reception desk and went.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swan in it

Great place to stay
Stayed 2 nights in Jul 2025

8/10 Good

John

Travelled with family
The property is getting tired the staff and food were very good . The room was very hot fan provided was very poor .
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff & room, nice evening meal & generous breakfast. Mandy, the Manager, was very informative & welcoming. Would recommend
Stayed 1 night in Jul 2025