4/10 Poor
Larisa
14 Feb 2026
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this hotel because they advertise a free airport shuttle. My flight was at 3:30 AM, so I called the hotel and scheduled the shuttle for 10:30 PM. I waited outside for 1 hour and 30 minutes and the shuttle never came.
I called the hotel four times and kept being told it was coming, but it never arrived. The hotel is only 3 minutes from Sea-Tac Airport, so this was extremely frustrating and unacceptable.
In the end, I had to order a Lyft to get to the hotel. Then in the morning, the shuttle again did not come, and I had to order another Lyft to get to the airport for my early flight.
For the money I spent on Lyft rides, I could have stayed at a Marriott where the shuttles run every five minutes without any stress or excuses. Very disappointing experience. I would not recommend staying here if you are depending on the airport shuttle.
Larisa
Stayed 1 night in Feb 2026
























