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Sheraton Santo Domingo Hotel

4.0 star property

Photo gallery for Sheraton Santo Domingo Hotel

42-inch plasma TV with cable channels, TV, pay films
Lobby
Premium bedding, down duvets, minibar, in-room safe
Interior
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly
  • Parking included
  • Restaurant

Explore the area

View map
365 George Washington Avenue, Santo Domingo, 10205
  • Place, Malecon
    ‪1 min walk‬
  • Place, Grand Casino Jaragua
    ‪4 min walk‬
  • Place, Guibia Beach
    ‪14 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

7.8 out of 10
Good
(18 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Partial Ocean View

8.4 out of 10
Very good
(21 reviews)
  • Partial ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Ocean View

8.2 out of 10
Very good
(23 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 Bedroom

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Balcony

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Outdoor pool, pool umbrellas, pool loungers

Club Suite, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Balcony

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 Bedroom, Balcony

  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Santo Domingo

With a stay at Sheraton Santo Domingo Hotel, you'll be centrally located in Santo Domingo, steps from Malecon and a short 4-minute drive from Sambil Santo Domingo. .This spa hotel is 4.4 mi (7 km) from Blue Mall and 6 mi (9.7 km) from Assembly Hall of Jehovah's Witnesses.

What's nearby

  • Malecon - 1 min walk - 0.2 km
  • Casino Diamante - 3 min walk - 0.3 km
  • Grand Casino Jaragua - 4 min walk - 0.4 km
  • Guibia Beach - 14 min walk - 1.2 km
  • Calle El Conde - 17 min walk - 1.5 km

Getting around

  • Heroes Center Station - 4 min drive
  • Las Americas Intl. Airport (SDQ) - 37 min drive

Restaurants

  • ‪Villar Hermanos - ‬4 min walk
  • ‪Adrian Tropical - ‬9 min walk
  • ‪Café Boio - ‬9 min walk
  • ‪Cafeteria Clinica Abreu - ‬11 min walk
  • ‪El Conuco - ‬6 min walk

About this property

Sheraton Santo Domingo Hotel

Sheraton Santo Domingo Hotel offers 248 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 42-inch plasma televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool or health club without adult supervision.

Sheraton Fitness Spa has 1 treatment room. Services include deep-tissue massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 248 individually furnished guestrooms, featuring minibars and plasma televisions. Your bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Cafe Casabe Restaurant, a restaurant where you can take in the pool view, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Santo Domingo? This hotel has 5355 square feet (497 square meters) of space consisting of a conference center and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Cafe Casabe Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Casabe Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre (5,355 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM

Early check-in subject to availability

Early check-in fee: USD 50

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 50

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.6 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 38.4

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 40 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 12 per night (rates may vary)
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 25.6 per pet (varies based on length of stay) plus USD 38.4 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Hotel Magna 365

Hotel Magna 365 Santo Domingo

Magna 365

Magna 365 Hotel

Magna 365 Santo Domingo

Sheraton Santo Domingo Hotel

Sheraton Santo Domingo

Sheraton Santo Domingo

Sheraton Santo Domingo Hotel Hotel

Sheraton Santo Domingo Hotel Santo Domingo

Sheraton Santo Domingo Hotel Hotel Santo Domingo

Sheraton Santo Domingo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1000 reviews
Rating 8 - Good. 193 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lorenzo

Stayed 1 night in Feb 2026

10/10 Excellent

Vida

Stayed 3 nights in Jan 2026

10/10 Excellent

Adonis

Liked: Cleanliness, amenities, property conditions & facilities
ALL CLEAN ,GREAT LOBBY & FOOD.
Stayed 6 nights in Oct 2025

10/10 Excellent

Jon

Stayed 2 nights in Feb 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The staff, the facility’s & location was very good!
Stayed 1 night in Jan 2026

8/10 Good

Anibal, Cidra

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room keys has some issues
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Terrific staff and great ameneties. Thank you especially to Nelsy Montas for fielding our requests so efficiently.
Stayed 1 night in Jan 2026

10/10 Excellent

Walter Michael

Liked: Cleanliness, staff & service, amenities
All good
Stayed 6 nights in Jan 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Terrific staff, so friendly and so helpful. We will be back, soon.
Stayed 1 night in Jan 2026

10/10 Excellent

Frank

Stayed 1 night in Jan 2026

8/10 Good

LUZ

Stayed 1 night in Dec 2025

8/10 Good

Novtho

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Something else
Stayed 15 nights in Dec 2025

6/10 Okay

Angela, Staten island

Room was ok. I booked ocean view but got parti al ocean view… stuff are nice.. food was weired in the lounge . Gym is very small with only 2 machines for legs and one bench for free weights. No hot room in the locker room. Sauna was not hot.. towels were gone by 6p.m. Pool is nice but towels were very old.. jacuzzi was cold. Keys for the room didn’t work . Had to change or fix twice…
Stayed 3 nights in Dec 2025

10/10 Excellent

Alibella

Stayed 1 night in Jan 2026

10/10 Excellent

Natasa

Stayed 1 night in Jan 2026

10/10 Excellent

yeimy

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stopover, clean rooms. Kind staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Moises

Stayed 1 night in Dec 2025

10/10 Excellent

Luis, Palisades Park

Stayed 6 nights in Dec 2025

10/10 Excellent

Evelyn

Stayed 2 nights in Dec 2025

10/10 Excellent

Carmen

Stayed 1 night in Dec 2025

10/10 Excellent

Lidia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes in derd
Stayed 3 nights in Nov 2025

10/10 Excellent

Marcel

Stayed 1 night in Nov 2025

8/10 Good

Darlene, Ringwood

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet.
Stayed 1 night in Nov 2025