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ICON Hotel

4.0 star property

Photo gallery for ICON Hotel

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Creator video
Lobby
Junior Suite, 1 King Bed | View from room
Premium Suite, 1 King Bed (MASTER)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

Map
Av. Alonso de Cordova 6050, Las Condes, Santiago, 7550000
  • Parque Araucano
    ‪9 min walk‬
  • Parque Arauco Mall
    ‪11 min walk‬
  • Costanera Center
    ‪5 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪25 min drive‬

Room options

View all photos for Executive Double Room, 1 King Bed

View from room

Executive Double Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | View from room

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

9.0 out of 10
Wonderful
(50 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.6 out of 10
Excellent
(30 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premium Suite, 1 King Bed (MASTER)

Premium Suite, 1 King Bed (MASTER)

Premium Suite, 1 King Bed (MASTER)

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (CORNER)

Superior Suite, 1 King Bed (CORNER)

Superior Suite, 1 King Bed (CORNER)

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Novotel Santiago Las Condes

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (690)
The price is AU$259
for 1 room
9 July - 10 July
Novotel Santiago Las Condes

About the area

Santiago

ICON Hotel is centrally located in Santiago, a 3-minute walk from Apumanque and 11 minutes by foot from Parque Araucano. .This spa hotel is 1.8 mi (2.9 km) from Pueblito Los Dominicos and 2 mi (3.2 km) from Parque Arauco Mall.

What's nearby

  • Parque Araucano - 9 min walk - 0.8 km
  • KidZania Santiago - 10 min walk - 0.9 km
  • Parque Arauco Mall - 11 min walk - 1.0 km
  • Alto Las Condes - 3 min drive - 3.1 km
  • Costanera Center - 5 min drive - 4.1 km

Getting around

  • Manquehue Station - 3 min walk
  • Hospitales Station - 12 min drive
  • Santiago Intl. Airport (SCL) - 30 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Club 23 - ‬1 min walk
  • ‪Quick Lunch Alemán - ‬3 min walk
  • ‪Open Bar - ‬5 min walk
  • ‪Burger King - ‬3 min walk

About this property

ICON Hotel

Hotel with a full-service spa, a quick walk to Apumanque
ICON Hotel offers 207 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas and include desk chairs. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the health club.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 207 individually decorated guestrooms, featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy Mediterranean cuisine at FECHORIA, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Santiago? This hotel has 15070 square feet (1400 square meters) of space consisting of a conference center and 15 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
FECHORIA - This restaurant specializes in Mediterranean cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. A children's menu is available.
SKY CLUB 23 - This rooftop bar specializes in local and international cuisine and serves lunch and dinner. Happy hour is offered. Reservations are required. Open select days.
Late night fare is available from room service (during limited hours).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered parking on site (USD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20.50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • FECHORIA
  • SKY CLUB 23

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,070 square foot of space)
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Late-night room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20.5 per person
  • Airport shuttle fee: USD 80 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 80 (one-way), (up to 3 years old)
  • Covered self parking fee: USD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club, and guests under 18 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

ICON Hotel Santiago
ICON Santiago
ICON Hotel Hotel
ICON Hotel Santiago
ICON Hotel Hotel Santiago

ICON Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ilhem

Liked: Cleanliness, property conditions & facilities
Overall, it was a good stay. The location is nice and safe; you can walk around easily. The hotel is nice and practical. The spa team is unfriendly and the spa service is average.

10/10 Excellent

Ricardo

Stayed 2 nights in Mar 2025

10/10 Excellent

Nury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager of the Sky restaurant provides excellent customer service. The waiters, Peter, Orlando, and the rest of the staff, do an exceptional job. The food is delicious, and the restaurant's location offers a privileged view of the Andes mountain range
Stayed 5 nights in Mar 2025

10/10 Excellent

RAQUEL

Stayed 3 nights in Mar 2025

8/10 Good

Cody

Stayed 2 nights in Feb 2025

10/10 Excellent

Ludys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cremilde

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Ward, Manly

Stayed 1 night in Feb 2025

10/10 Excellent

Ward, Manly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of this property is quite unique and it works. They must have used a brilliant architect.
Stayed 1 night in Feb 2025

10/10 Excellent

Shona

Travelled with partner, Travelled with group
Enjoyed the roof top bar and the Italian restaurant
Stayed 1 night in Mar 2025

10/10 Excellent

Anita

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reliable hotel

I stayed for 2 nights. It's a good hotel located in downtown santiago. Staff are friendly and the room was spacious and clean.
Stayed 2 nights in Feb 2025

6/10 Okay

Elio

Liked: Cleanliness, staff & service
Disliked: Room comfort

Is not 5 stars

Dice ser un hotel 5 estrellas pero le falta mucho para serlo. El ruido es espantoso, se escucha a las mucamas haciendo el aseo en las habitaciones de arriba y laterales, te cobran hasta el agua, no está señalizado dentro de las habitaciones como prender la luz o el aire, el lavamanos está fuera del baño y se empoza el agua, no hay enchufes cerca de la cama. A pesar de haber reservado por esta app, me cobraron impuesto. Lo único que me gustó fue el desayuno y la buena atención del personal.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

6/10 Okay

Nigel

We stayed here 5 nights, in February Firstly check in begins at 3 pm so everyone turns up to check in at 3pm except the staff so there’s a very long line. My advice is dump your bags and come back around 5 pm. Rooms were noisy from a fan running even though we turned the AC off. Our shower head was half functioning with the small shower head pointing towards the corner of the shower which leaked! The breakfast and dining staff are just great and service was excellent, friendly and welcoming The rooftop bar however was the complete opposite and it cannot possibly be run by the same company. The pool looks nice but small and there are far too few loungers for the number of guests. I didn’t try the spa It’s an ok location but probably wouldn’t stay there.
Stayed 5 nights in Feb 2025

8/10 Good

Richard

Stayed 8 nights in Jan 2025

8/10 Good

Nelson, saint cloud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN
Stayed 3 nights in Dec 2024

8/10 Good

Marta, Harker Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, safe, quiet, near Parque Arauco with many dinning options, near metro and other shopping mall. Hotel is great, breakfast not included but not too expensive if you choose to eat. Great restaurant at rooftop and one indoor
Stayed 3 nights in Feb 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Rodrigo, Anchorage

Travelled with family, Business traveller
Liked: Staff & service
Nice Hotel just wearing down the bathroom,flooring and dirty windows. Beds need upgrades. Good location,top roof pool and restaurant pretty nice
Stayed 5 nights in Jan 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Chrisantha, Athens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel with a fun rooftop bar and pool; a full wonderful spa (my favorite!) which has sauna, steam room, warm pool, and great treatments. Location is also fantastic! My review is a 4 because room service is restricted to same breakfast buffet option for like $20. No option for just buying a coffee and an egg for example. Rooftop area has constant beating music and it gets tiresome. And spa is restricted as one must have reservation and limited in time. I understand it’s a small space but hotel guests should get priority and greater flexibility. Staff are great and rooms are super comfortable! Great option to stay at in Las Condes.
Stayed 1 night in Jan 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very nice and clean! Roof top is very nice for food and pool but also small and expensive.
Stayed 1 night in Jan 2025

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very comfortable and clean rooms. Staff are incredibly friendly, the rooms are spacious with plenty of storage, and the location is incredibly safe and clean. The view from the rooftop is incredible however the restaurant is really overpriced. The only reason I am rating this a 4 out of 5 star instead of the full 5 is for the amenities. The gym is really subpar and we couldn’t use the pool the entire time we were there because the water was incredibly murky/cloudy and the patio furniture was filthy. Unfortunately it doesn’t look like the staff know how to properly balance the pool chemicals and they just keep adding more instead of changing the water or troubleshooting their technique. The patio rooftop needs a deep clean badly and the rooftop restaurant/bar - which is open to the public - is glued to the hotel pool so there is zero privacy. It’s unfortunate since it’s one of the main reasons we booked this hotel was for the amenities.
Stayed 7 nights in Jan 2025