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Motel Santa Cruz

2.0 star property

Photo gallery for Motel Santa Cruz

Ecotours
Reception
Exterior
Room, 2 Queen Beds, Non Smoking
Reception

Reviews

5.0 out of 10

Popular amenities

  • Laundry
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View map
370 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪10 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪11 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪44 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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Reviews

Motel Santa Cruz Reviews

5.0

5.0/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 124 out of 1003 reviews
Rating 8 - Good. 128 out of 1003 reviews
Rating 6 - Okay. 172 out of 1003 reviews
Rating 4 - Poor. 220 out of 1003 reviews
Rating 2 - Terrible. 359 out of 1003 reviews

Reviews

10/10 Excellent

Tom

Stayed 1 night in Aug 2025

6/10 Okay

Sumit

Travelled with partner
Disliked: Cleanliness, amenities
Dirty bathroom and sink clogs
Stayed 2 nights in Aug 2025

2/10 Terrible

Kitt

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Besides the pimps, prostitutes, people smoking weed on the balcony, and the 1990’s computer desk chair positioned at the vanity, everything was fine.
Stayed 1 night in Jul 2025

4/10 Poor

Peter

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bedding was dirty so was the bathroom. Staff was friendly
Stayed 1 night in Aug 2025

4/10 Poor

Harold

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Never again

It was just a small tiny room. No amenities, coffee pot, tables, ice machine, nothing. Property was noisy because of being on the main strip. I get what I paid for, I guess!
Stayed 4 nights in Aug 2025

6/10 Okay

Ocean

Stayed 2 nights in Aug 2025

10/10 Excellent

Aj

Stayed 1 night in Aug 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Anastasia

Travelled with partner
Liked: Cleanliness, staff & service
The front office staff was friendly and efficient. The rooms were small, but clean. The bathrooms were recently remodeled.
Stayed 2 nights in Jul 2025

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jade

Stayed 1 night in Jul 2025

2/10 Terrible

Josh

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Minimal care is put into this place, and it shows. See photo for a comical example. the clincher was coming back from the boardwalk at 10pm and the bathroom smelled like somebody had been hot-boxing cigarettes in there while we were gone. After some argument in the office, management finally agreed to come up. She agreed that it smelled like something burning, but refused to concede it smelled like cigarette smoke, opting to claim it smelled more like a smouldering electrical fire! Those are two unhealthy and unsafe options. I asked to be refunded and we would stay somewhere else. I even offered to pay for the half day (1pm - 10pm) that we had been there. She continually refused. After a half hour of her on the phone with Expedia, while I was on a chat with a separate Expedia agent, I was let out of my second night only! I was charged 216.33 for a room that was unsafe, and we didn't use, unbelievable. That's not how you treat people. My son and I had to leave this unhealthy environment after 11pm and find another place to stay. Highly recommend you look at Mission Inn if you've read this far.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Travelled with family and small children, Business traveller
Liked: Staff & service
Great for a short stay and price point.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ally

Disliked: Amenities
Would not recommend this hotel to anyone.
Stayed 2 nights in Jul 2025

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t get a hotel there it’s gross .

The hotel was grossly disgusting rooms are nasty smoke alarms where torn off the wall. Dirt bathroom walls looked dirty . I want my money back this hotel shoukd be shut down .
Stayed 1 night in Jul 2025

4/10 Poor

Suzette

Travelled with family
Very noisy! Difficult to sleep!
Stayed 1 night in Jul 2025

10/10 Excellent

Wesley

Stayed 1 night in Jun 2025

4/10 Poor

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Juan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great room, plenty of parking, quiet.
Stayed 4 nights in Jul 2025

2/10 Terrible

Arik

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff wasn’t the best
Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Stayed 4 nights in Jul 2025

8/10 Good

Martin

Disliked: Amenities
Good location. Acceptable cleanliness Hard floors, not smelly carpet. Staff is ok. Busy, but polite.
Stayed 1 night in Jul 2025

6/10 Okay

Sandra

Travelled with group
Liked: Staff & service

Alright

The barroom looked like it was briefly cleaned with boogers still on the wall. Shower didn’t looked scrubbed. Only gave one towel. the bed was very uncomfortable along with pillows. Walls are really thin so could hear upstairs and neighbors. Parking was limited so I suggest you don’t leave once you have parking. Location was good 10-15 walk to boardwalk. 711 across street. Overall it was okay. It was just one night and we just needed sleep.
Stayed 1 night in Jul 2025