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AC Hotel Tenerife by Marriott

4.0 star property

Photo gallery for AC Hotel Tenerife by Marriott

Outdoor pool, pool umbrellas, pool loungers
Rooftop bar, ocean views, open daily
Exterior
Breakfast, lunch and dinner served
A reception area with two black marble counters, wooden panel walls, and pendant lighting.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Calle Candelaria 31, Santa Cruz de Tenerife, 38003
  • Place, Plaza de Espana
    ‪2 min walk‬
  • Place, Tenerife Space of the Arts
    ‪7 min walk‬
  • Place, Garcia Sanabria Park
    ‪10 min walk‬
  • Airport, Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪11 min drive‬

Room options

View all photos for Family Room, 2 Single Beds, City View

Family Room, 2 Single Beds, City View | Street view

Family Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(49 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Santa Cruz de Tenerife

A stay at AC Hotel Tenerife by Marriott places you in the heart of Santa Cruz de Tenerife, steps from Plaza de Espana and Guimera Theater. .This beach hotel is 8.9 mi (14.3 km) from Teresitas Beach and 0.2 mi (0.2 km) from Plaza Iglesia.

What's nearby

  • Plaza de Espana - 2 min walk - 0.2 km
  • Tenerife Space of the Arts - 7 min walk - 0.6 km
  • Garcia Sanabria Park - 10 min walk - 0.9 km
  • Rambla de Santa Cruz - 13 min walk - 1.2 km
  • Tenerife Auditorium - 15 min walk - 1.3 km

Getting around

  • Chimisay - 14 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 23 min drive

Restaurants

  • ‪Azotea Del 31 - ‬1 min walk
  • ‪Palmelita - ‬2 min walk
  • ‪Compostelana Plaza de España - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪100 Montaditos - ‬4 min walk

About this property

AC Hotel Tenerife by Marriott

AC Hotel Tenerife by Marriott offers 83 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Santa Cruz de Tenerife hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 83 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at AC Lounge, a bistro which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Santa Cruz de Tenerife? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
AC Lounge - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Rooftop Terrace - This poolside rooftop bar serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18.19 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • AC Lounge
  • Rooftop Terrace

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The rooftop terrace and pool may be closed on occasion due to private events. Dining is available at the lounge during rooftop terrace closures.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.19 per person
  • Covered self parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

AC Hotel Tenerife

Ac Tenerife By Marriott

AC Hotel Tenerife by Marriott Hotel

AC Hotel Tenerife by Marriott Santa Cruz de Tenerife

AC Hotel Tenerife by Marriott Hotel Santa Cruz de Tenerife

AC Hotel Tenerife by Marriott Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 247 out of 391 reviews
Rating 8 - Good. 101 out of 391 reviews
Rating 6 - Okay. 25 out of 391 reviews
Rating 4 - Poor. 9 out of 391 reviews
Rating 2 - Terrible. 9 out of 391 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious with a really nice bathroom
Stayed 4 nights in Jan 2026

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location. Customer service could be improved to older ladies
Stayed 1 night in Jan 2026

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Breakfast menu is vey comprehensive, with hot items cooked to order. Lovely large comfortable dining area overlooking views to the outside. Hotel has the front, cruise docking area, shops, many delightful bars and restaurants within a short walking distance. Rooms are well sized and cleaned, and all staff are welcoming. Roof bar and pool a bonus, also serves a wide variety of drinks, cocktails and food to order.
Stayed 14 nights in Jan 2026

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and accommodating. We arrived at 2am and they expedited check in to allow us to get to our room. They also agreed to hold our luggage once the airport found it until the end of the cruise even though we were not staying with them at the end of the cruise. Exceptional customer service! Great location in Tenerife as well!
Stayed 1 night in Jan 2026

10/10 Excellent

mileydis

Stayed 1 night in Jan 2026

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is fine. Just that the garage spaces are too narrow so we had to go to another parking garage
Stayed 3 nights in Dec 2025

10/10 Excellent

Jill

Stayed 1 night in Nov 2025

8/10 Good

Dale

Stayed 2 nights in Nov 2025

4/10 Poor

Harry

Stayed 1 night in Nov 2025

10/10 Excellent

Rajan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great at the Hotel !
Stayed 5 nights in Oct 2025

10/10 Excellent

Kelley

Liked: Cleanliness, property conditions & facilities
Clean and quiet with an excellent breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

GRAHAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had everything we needed for a comfortable stay.
Stayed 3 nights in Oct 2025

8/10 Good

Nicholas Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is spotless and feels very safe and a very good standard. there is little to do at the hotel so if for leisure you will need to head out.
Stayed 4 nights in Sep 2025

10/10 Excellent

Elias, London

Stayed 4 nights in Sep 2025

6/10 Okay

Nigel

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Renata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in the heart of Santa Cruz

Perfect location, beautiful rooftop pool, clean, spacious room, delicious breakfast, friendly staff... everything was just perfect!
Stayed 2 nights in Aug 2025

10/10 Excellent

AGNIESZKA

Stayed 1 night in Aug 2025

10/10 Excellent

Jagdish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Matt

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service

Impossible to park!

Not a great experience if I’m honest. Firstly you can’t drive there easily. In fact the reception gave me direction to a pharmacy to be able to find it. I booked it because it had a pool and parking. When I arrived the pool was out of order and I was told that I could only park my car if it was the smallest car you could hire. The parking is so tight that even the receptionist said she would never park in there. We were charged 15 euros a night for parking in a place you would struggle to call adequate under anyone’s imagination. We came to the hotel at night and there is no key entry so had to ring the bell 8-9 times and wait 10 mins for a receptionist to come and let us in. On our first night we were kept up with loud music and people shouting in the street below. This certainly wouldn’t be first choice of hotel for this area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gavin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were brilliant. Alejandro on reception went out of his way to help us plan some elements of our visit. The breakfast was also really good!
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Stay was good and comfortable some thing needed ( upkeep ) Showers need fixing no pressure Beds keep on rolling
Stayed 12 nights in Jun 2025

6/10 Okay

Sanjana

Travelled with family
Stayed 4 nights in Jun 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but a concert in the square just out side so a lot of noise till midnight
Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is lovely and the rooftop terrace and pool are amazing with views of the city . The room is very nice quite spacious and modern . We had a lovely view of the harbour and sea from our window . The only negative is the car park which is awkward to find and I actually got stuck trying to manoeuvre around columns.
Stayed 1 night in Apr 2025