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Casa Quetzal

3.5 star property

Photo gallery for Casa Quetzal

Exterior
Junior Suite
Exterior
Property entrance
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Hospicio 34 Col. Centro, San Miguel de Allende, GTO, 37700
  • Place, Church of San Miguel Arcángel
    ‪3 min walk‬
  • Place, Allende Garden
    ‪3 min walk‬
  • Place, San Miguel de Allende Historical Museum
    ‪5 min walk‬

Room options

View all photos for Deluxe Room

In-room safe, iron/ironing board, bed sheets

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite

Master Suite

Master Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Villa

Family Villa | Living area

Family Villa

  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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  • Free Wi-Fi
4.3 out of 5, Excellent, 1,751 reviews
The price is AU$118
includes taxes & fees
18 May - 19 May
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About the area

San Miguel de Allende

With a stay at Casa Quetzal, you'll be centrally located in San Miguel de Allende, a 1-minute drive from Church of San Miguel Arcángel and 12 minutes from La Gruta Spa. .This hotel is 0.2 mi (0.3 km) from Iglesia de San Rafael and 0.2 mi (0.3 km) from Allende Garden.

What's nearby

  • Church of San Miguel Arcángel - 3 min walk - 0.3 km
  • Allende Garden - 3 min walk - 0.3 km
  • Plaza de Toros San Miguel de Allende - 3 min walk - 0.3 km
  • San Miguel de Allende Historical Museum - 5 min walk - 0.5 km
  • San Miguel de Allende Public Library - 9 min walk - 0.8 km

Getting around

  • Queretaro Intl. Airport (QRO) - 78 min drive

Restaurants

  • ‪San Agustín - ‬3 min walk
  • ‪El Correo - ‬3 min walk
  • ‪La Doña - ‬5 min walk
  • ‪Terraza 48 - ‬3 min walk
  • ‪KI'BOK COFFEE - ‬2 min walk

About this property

Casa Quetzal

Casa Quetzal offers 12 accommodations with safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 12 guestrooms. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Colonial hotel include concierge services and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 floor
  • 2 buildings
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

Food and drink

  • Coffee grinder
  • Free bottled water

More

  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from July 10 2024 to June 30 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Casa Quetzal

Casa Quetzal Hotel

Casa Quetzal Hotel San Miguel de Allende

Casa Quetzal San Miguel de Allende

Hotel Casa Quetzal

Casa Quetzal Hotel

Casa Quetzal San Miguel de Allende

Casa Quetzal Hotel San Miguel de Allende

Casa Quetzal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 270 out of 576 reviews
Rating 8 - Good. 204 out of 576 reviews
Rating 6 - Okay. 69 out of 576 reviews
Rating 4 - Poor. 18 out of 576 reviews
Rating 2 - Terrible. 15 out of 576 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Janett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel! Super friendly staff and very attentive. Will definitely be back!
Stayed 3 nights in Mar 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar fantástico- el ambiente y los empleados fueron muy amable. Me divertí mucho!
Stayed 3 nights in Mar 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, really quite place and beautiful
Stayed 1 night in Mar 2024

2/10 Terrible

DIEGO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Awful hotel

The location is great; however, it’s a very old hotel with awful maintenance. Having an old building doesn’t mean you don’t care about the condition. We got a room at the entrance, by the street.. we asked to move and that was great because the young lady was very helpful and moved us to a different room. The next day it took 20 minutes to get hot water, the condition of the bathroom awful, everything was not very clean. Anyway I don’t recommend this hotel. To the owner: the only good thing is your personnel
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decorations

10/10 Excellent

Leonarda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Diana

10/10 Excellent

Jose

Stayed 5 nights in Dec 2023

8/10 Good

MARIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very happy with our stay. Parking in the area was a little problem but just a block away. Good location to the Centro.
Stayed 2 nights in Dec 2023

2/10 Terrible

ALEXANDRE

Liked: Cleanliness, room comfort
querían cobrar el estacionamiento aparte , pero la reservación decía estacionamiento gratuito. deberían advertir que el estacionamiento esta lejos y que viene por el . fatal que no hay agua caliente
Stayed 1 night in Nov 2023

10/10 Excellent

Alexandre Joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones son excelentes. Habitaciones muy amplias y bonitas. La atención del personal es muy buena. Está muy proximo del centro y se puede caminar con toda la seguridad.
Stayed 1 night in Oct 2023

10/10 Excellent

Manuel

Stayed 3 nights in Oct 2023

10/10 Excellent

Claudia

Stayed 2 nights in Sep 2023

10/10 Excellent

Luis

Stayed 1 night in Jul 2023

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Very colonial and traditional
Stayed 3 nights in Jun 2023

10/10 Excellent

gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth for the price ! It is clean but the reception and main are is very poor dirty and not as posted online. It is not a 4 star hotel
Stayed 1 night in May 2023

10/10 Excellent

Walter, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Doug, Port Ludlow

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms definitely need an update/makeover, particularly the bathrooms. The water in the shower never got above lukewarm.
Stayed 2 nights in Mar 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great place to stay , walking distance to all tourist attractions
Stayed 2 nights in Feb 2023

4/10 Poor

Ronald

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
dont be fool by the pretty photos many stairs no food service coffee when your lucky
Stayed 7 nights in Jan 2023

8/10 Good

carmen, thousand oaks

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed 2 nights at Casa Quetzal, a quaint property that makes you feel like authentic Mexico with its style and decor. We really liked the property and it was about a 5 minute walk to city center. It was very spacious and the bed comfortable. Cons:wifi didn’t work, asked our car arrive at 12:40 as we had 1:00 reservation. Car didn’t arrive until 1:10. No heater and the room was cold. Our room wasn’t cleaned or bed made. We didn’t mind these cons too much but good things to know.