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 San Juan •1 Room
 San Juan • 1 Room
Book online or call 1800 781 504 Phone Number

Sheraton Puerto Rico Hotel & Casino

4.0 out of 5.0
200 Convention Boulevard, San Juan, 1800 781 504
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Wifi
Pets
Laundry
Smoke Free
24/7 Desk
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Room type Options Nightly price Book
Photo of room
Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)
Room with view
2 Double Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Photo of room
Executive Suite, 1 King Bed with Sofa bed, City View
Room with view
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)
Room with view
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Traditional Room, 2 Queen Beds
Room with view
2 Double Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Traditional Room, 1 King Bed
Room with view
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Superior Room, 2 Queen Beds, Bay View
2 Double Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Superior Room, 1 King Bed, Bay View
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Suite, 1 Bedroom, View
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Deluxe Room, 2 Queen Beds, Balcony, Bay View
2 Double Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Traditional Room, 1 King Bed (Mobility Accessible, Tub)
Room with view
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Suite, 1 Bedroom, Bay View
1 King Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Suite, 1 King Bed with Sofa bed
Room with view
1 King Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Presidential Suite, 2 Bedrooms, Balcony, Bay View
1 King Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Deluxe Room, 1 King Bed, Balcony, Bay View
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale spa hotel, walk to Puerto Rico Convention Center

Popular property highlights

Free WiFi
Pets allowed
Laundry facilities
Smoke-free property
24-hour front desk

Sheraton Puerto Rico Resort & Casino is in the heart of San Juan, within a 5-minute walk of Distrito T-Mobile and Puerto Rico Convention Center. This upscale hotel is 0.3 mi (0.4 km) from Coca-Cola Music Hall and 0.5 mi (0.8 km) from Pan American Pier.

Stay in one of 503 guestrooms featuring LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature spring water baths and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and a 24-hour fitness center, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.

Grab a bite at Choices, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in San Juan? This hotel has 41463 square feet (3852 square meters) of space consisting of a conference center and 11 meeting rooms. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

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Sheraton Puerto Rico Hotel & Casino

200 Convention Boulevard, San Juan, 00907

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 503
  • Number of floors - 12
  • Number of buildings/towers - 1
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Casino
  • Full-service spa
  • Spa treatment room(s)
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2009
  • Number of restaurants - 4
  • Conference space size (feet) - 41463
  • Conference space size (meters) - 3852
  • Number of meeting rooms - 11
  • Number of outdoor pools - 1
  • Conference centre
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Computer station
  • Number of bars/lounges - 4
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Free beach shuttle
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Beach towels
  • 24-hour fitness facilities
  • Terrace
  • Number of slot machines - 448
  • Number of gaming tables - 18
  • Number of VIP gaming rooms – 1
  • Casino floor size square feet - 21000
  • Casino floor size square metres – 1951
  • Ballroom
  • Children's games
  • Sportsbook

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • French
  • Spanish
  • Portuguese

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Sheraton Puerto Rico Resort & Casino offers 503 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, spring water baths, bathrobes, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in March 2023.

  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Cable TV service
  • HDTV
  • Free WiFi
  • Egyptian-cotton sheets
  • Pillowtop mattress
  • TV size 55
  • TV size (measurement) inch
  • Bathtub or shower
  • Free cots/infant beds
  • Spring water bathtub
  • LED TV
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Recycling
  • Mini-fridge
  • Closed-captioned TV
  • Lowered power points in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar – Near toilet
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
  • Mobile key entry
  • WiFi speed - 250+ Mbps (good for 3–5 people or up to 10 devices)

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.

Choices - This restaurant serves breakfast and dinner.

The Bay Pool Bar & Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

The Cafe - Onsite coffee shop. Open daily.

Texas de Brazil - This steakhouse specializes in Brazilian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Waterskiing nearby
  • Scooter/moped rentals nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Boat tours nearby
  • Cave exploring nearby
  • Ziplining nearby
  • Fishing nearby
  • Horse riding nearby
  • Marina nearby
  • Paddleboard on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 20 per night
  • Dogs and cats only
  • 2 total (up to 70 lbs per pet)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Children stay free

Cash or credit card deposit required

Service animals are allowed

Service animals are exempt from fees/restrictions

Car recommended

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

LGBTQIA friendly

Children stay free - maximum age 17

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 49.95 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16.00–34.00 for adults, and USD 12.00–17.00 for children
  • Self parking fee: USD 20 per night
  • Valet parking fee: USD 28 per day (in/out privileges)
  • Pet deposit: USD 20 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Sheraton Puerto Rico Casino
  • Sheraton Puerto Rico Hotel & Casino
  • Sheraton Puerto Rico Hotel And Casino
  • Sheraton Puerto Rico Hotel San Juan
  • Sheraton Puerto Rico Hotel Casino San Juan
  • Sheraton Puerto Rico Hotel Casino
  • Sheraton Puerto Rico Casino San Juan
  • Sheraton Puerto Rico Hotel San Juan

We should mention

Pool access available from 7:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

A car is recommended for transportation to and from this property.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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