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Palacio Provincial San Juan, Curio Collection by Hilton

3.5 star property

Photo gallery for Palacio Provincial San Juan, Curio Collection by Hilton

Terrace/patio
Rooftop bar, ocean views, open selected days
In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

View map
103 Calle San Francisco, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪6 min walk‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • Pan American Pier
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Envoy)

Bathroom shower

Room, 1 Queen Bed (Envoy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom (Emissary)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Bedroom (Emissary)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Infanta)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 1 King Bed (Infanta)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Veranda)

Suite, 1 King Bed (Veranda) | Bathroom shower

Suite, 1 King Bed (Veranda)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Chancelor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Chancelor)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Emissary)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 2 Queen Beds (Emissary)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, Multiple Beds (Deputy)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Deputy)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Juan

With a stay at Palacio Provincial San Juan, Curio Collection by Hilton in San Juan (Old San Juan), you'll be within a 5-minute drive of Port of San Juan and Pan American Pier. .This hotel is 2.6 mi (4.1 km) from Condado Beach and 3.1 mi (5 km) from Puerto Rico Convention Center.

What's nearby

  • San Juan Gate - 4 min walk - 0.3 km
  • Port of San Juan - 6 min walk - 0.6 km
  • Condado Beach - 5 min drive - 4.3 km
  • Puerto Rico Convention Center - 6 min drive - 5.2 km
  • Pan American Pier - 7 min drive - 5.4 km

Getting around

  • Domenech Station - 12 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 35 min drive

Restaurants

  • ‪Barrachina - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Cafe El Punto - ‬2 min walk
  • ‪El Batey - ‬2 min walk
  • ‪El Meson Sandwiches - ‬1 min walk

About this property

Palacio Provincial San Juan, Curio Collection by Hilton

Adults-only hotel with a fitness center and a rooftop terrace
Palacio Provincial San Juan, Curio Collection by Hilton offers 43 air-conditioned accommodations with safes and complimentary bottled water. 43-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Make yourself at home in one of the 43 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center.
Grab a bite to eat at Consular, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Consular - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Atelier Rooftop Terrace - This poolside rooftop bar serves light fare only. Open select days.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atelier Rooftop Terrace
  • Consular

Things to do

  • Gym
  • Library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 59.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Partner property beach club access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 20 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 7:00 PM
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palacio Provincial
Palacio Provincial Adults Only
Palacio Provincial San Juan Curio Collection by Hilton
Palacio Provincial San Juan, Curio Collection by Hilton Hotel
Palacio Provincial San Juan, Curio Collection by Hilton San Juan

Palacio Provincial San Juan, Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 568 out of 777 reviews
Rating 8 - Good. 120 out of 777 reviews
Rating 6 - Okay. 46 out of 777 reviews
Rating 4 - Poor. 20 out of 777 reviews
Rating 2 - Terrible. 23 out of 777 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and very helpful.
Stayed 3 nights in May 2025

10/10 Excellent

jonika

Stayed 2 nights in May 2025

10/10 Excellent

Nicole, Carmichael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely incredible. The hotel was beautiful. I highly recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Melissa

Stayed 3 nights in Mar 2025

10/10 Excellent

Johanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una joya en medio del Viejo San Juan! Antiguo y majestuoso. Ver el atardecer en el bar de la terraza imperdible! Volveria!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Amenities
Fabulous location and unique property. Very attentive, helpful staff. Super delicious breakfast options. The only downside: there is no on-site parking. If you have a rental car…it’s a hassle to find a near-by garage for parking. Otherwise, highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holy Week at Old San Juan.

Amazing stay. Excellent room and amenities. Near to all Old San Juan attractions. Extremely friendly and courteous staff. Excellent pool and restaurants. Will return!!!! Thanks!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Katia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect during my stay. The staff is very kind and accommodating. The hotel is very beautiful and in a very safe area
Stayed 3 nights in Apr 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

joedh o

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are perfect for resting, I think the shower of the room was very relaxing. The Hotel have an excellent rooftop with a beautiful view of san juan Bay. Staff is kind and professional. Cute small restaurant in first floor, but I was tired and ordered Room Service, a Pizza. 10/10 Palacio Provincial
Stayed 1 night in Jan 2025

10/10 Excellent

joedh o

Liked: Cleanliness, amenities, property conditions & facilities
Amazing and exceptional as always.
Stayed 1 night in Apr 2025

10/10 Excellent

Tammy

Stayed 4 nights in Dec 2024

10/10 Excellent

Cristina

Stayed 1 night in Jan 2025

10/10 Excellent

joedh o

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excepcional Btw I loooooove the shower. Excelent rooms I just wish the pool to open lil more time.
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Stayed 1 night in Mar 2025

6/10 Okay

Joss

Liked: Cleanliness
Disliked: Amenities
The check in processes could have been more thorough, I didn't really get introduced to the facilities at the hotel. Overall, it was a good place but not worth the price- plus at check out they charged me additional money than what Expedia charged me for booking which was very strange. I wouldn't go back just because of the lack of transparency from the beginning. Staff was pretty nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rashed

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had an amazing four-night stay at Palacio Provincial San Juan, Curio Collection by Hilton, and it was the perfect blend of luxury and history. The hotel, located in the heart of Old San Juan, combines stunning, Instagram-worthy architecture with modern, comfortable rooms that offer breathtaking views of the city. The service was exceptional, with friendly staff going out of their way to make our stay memorable, and the on-site dining and rooftop bar were highlights, serving delicious Puerto Rican cuisine and cocktails with incredible views. With a prime location close to all the must-see sights and amenities like a rooftop pool and spa, it’s the ideal spot to relax and explore San Juan in style. We can’t wait to come back!
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, bring your earplugs!

We enjoyed our stay at this hotel. The bed was comfortable, air conditioning worked great and the location was perfect for exploring Old San Juan. We were within walking distance of many sights, restaurants, etc. The staff was very nice, though I do think they could be more proactive about telling the benefits of the $55/day resort fee (beach chairs/umbrella at Marriott Courtyard Isla Verde, 2 glasses prosecco daily, free rose from 5 to 530 each day), but they did provide the info when asked and were pleasant and kind overall. The main downside of this hotel is the noise. Presumably because its an older building, there seems to be no soundproofing. When other guests closed their doors or walked by talking it was extremely loud in our room. There was some street noise but most of the noise came from doors and activity within the building/courtyard itself. The other con of this hotel in my opinion is just the cost. It was a nice hotel but quite pricey during our stay, especially given the noise I mentioned, but you're paying for location and a small rooftop pool and both those things are great! I would consider staying here again if back in Old San Juan but might also consider other options just due to the lack of soundproofing. But if you can sleep with earplugs that's easily remedied!
Stayed 3 nights in Mar 2025

10/10 Excellent

Shreekant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth your money

Terrible stay. Rude staff. Room is loud and the only view is a huge trash bin right outside the window. Trash trucks woke us up at 6 am. Room was dusty and smelled like humidity.
Stayed 1 night in Feb 2025

10/10 Excellent

Kahealani

Stayed 2 nights in Feb 2025