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Aloft San Juan

3.5 star property

Photo gallery for Aloft San Juan

Outdoor pool
Exterior
1 bedroom, down duvets, in-room safe, desk
Lobby
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View map
300 Convention Boulevard, San Juan
  • Puerto Rico Convention Center
    ‪1 min walk‬
  • Pan American Pier
    ‪14 min walk‬
  • Condado Beach
    ‪19 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed, Non Smoking

1 bedroom, down duvets, in-room safe, desk

aloft, Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(121 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

1 bedroom, down duvets, in-room safe, desk

aloft, Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(107 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Corner)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View (Corner)

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 King Bed, Non Smoking, Bay View

aloft, Suite, 1 King Bed, Non Smoking, Bay View

aloft, Suite, 1 King Bed, Non Smoking, Bay View

  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, down duvets, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

9.6 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, down duvets, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Room, Multiple Beds, Pool View | View from room

Hyatt Place San Juan

  • Pool
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  • Waterslide
  • Free WiFi
4.5 out of 5, Wonderful, (1234)
The price is AU$345
for 1 room
includes taxes & fees
26 Aug - 27 Aug
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About the area

San Juan

With a stay at Aloft San Juan in San Juan (Santurce), you'll be steps from Puerto Rico Convention Center and 12 minutes by foot from Pan American Pier. .This hotel is 1.4 mi (2.3 km) from Condado Beach and 2.1 mi (3.4 km) from Port of San Juan.

What's nearby

  • Puerto Rico Convention Center - 1 min walk - 0.2 km
  • Distrito T-Mobile - 3 min walk - 0.3 km
  • Pan American Pier - 14 min walk - 1.2 km
  • Condado Beach - 19 min walk - 1.6 km
  • Port of San Juan - 4 min drive - 3.5 km

Getting around

  • Sacred Heart Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive

Restaurants

  • ‪Choices Sheraton - ‬4 min walk
  • ‪Medalla Arena - ‬4 min walk
  • ‪Sazon Cocina Criolla - ‬4 min walk
  • ‪La Central by Mario Pagan - ‬1 min walk
  • ‪Pudge’s Pizza - ‬4 min walk

About this property

Aloft San Juan

Hotel with an outdoor pool, steps from Puerto Rico Convention Center
Aloft San Juan offers 177 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 177 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Aloft San Juan has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 18 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 10 to 18 for adults and USD 10 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (76 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Raised toilet seat (61 centimetre high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 38.15 per accommodation, per night
  • Service fee: 2 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10.00 to 18.00 for adults, and USD 10.00 to 18.00 for children
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft San Juan Hotel
Aloft San Juan San Juan
Aloft San Juan Hotel San Juan
Aloft San Juan a Marriott Hotel

Aloft San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 753 out of 1007 reviews
Rating 8 - Good. 161 out of 1007 reviews
Rating 6 - Okay. 51 out of 1007 reviews
Rating 4 - Poor. 23 out of 1007 reviews
Rating 2 - Terrible. 19 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Maurie, BARRANQUITAS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Branden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely visit again !! Clean room and very attentive staff !
Stayed 2 nights in May 2025

8/10 Good

Karthik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accessible place to downtown via a car, walkable to Condado, right in front of the Distrito mobile
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly

Stayed 3 nights in May 2025

10/10 Excellent

Miguel A

Excellent property and excellence service and location.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and walkable location
Stayed 2 nights in Apr 2025

10/10 Excellent

Jolan

Convenient location
Stayed 2 nights in Apr 2025

10/10 Excellent

timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Herlen

Stayed 2 nights in Apr 2025

8/10 Good

Lien

Liked: Staff & service, property conditions & facilities
I loved everything. The room floor was dusty.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cellynette

Stayed 1 night in Apr 2025

10/10 Excellent

Norma, Santa Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Distrito T Mobile
Stayed 1 night in Mar 2025

10/10 Excellent

Elena

Stayed 6 nights in Mar 2025

10/10 Excellent

Betsy

Stayed 1 night in Apr 2025

6/10 Okay

Shareece

Travelled with family
I didn't like that on some occasions there were dirty beach towels left by the pool and no clean beach towels for the guest to grab. Also, the housekeepers do a poor job in cleaning the hotel rooms. My family and I were there for 4 days and the same dirty sheets were let on the bed. It would be nice to have the bar open by the pool to get a cocktail while lounging.
Stayed 4 nights in Apr 2025

8/10 Good

Yamil I Marcano

good
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Overall good! Just a few things here and there.

We stayed recently for four nights with our small dog (it was our first time taking him to a pet friendly hotel). We arrived earlier than expected but they checked us in which we appreciated overall. However, our room was on the last floor right infront of the district's main stage which, you can imagine the noise. The room itself was comfortable, but not as clean as we'd hope. The trashcan had odd stains, and our dog ended up getting 4 flees on him after being near the couch.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marques

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was over helpful, the best.
Stayed 2 nights in Apr 2025

8/10 Good

Maria

Stayed 4 nights in Apr 2025

10/10 Excellent

Glenda Y.

Travelled with family
Liked: Cleanliness, staff & service
Areas solas,falta de limpieza y falta de orientación a los clientes
Stayed 2 nights in Apr 2025

10/10 Excellent

Alnaris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Alison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Bed was comfortable. Location to old San Juan was excellent along with the free shuttle to get there. The breakfast was terrible.
Stayed 1 night in Apr 2025

10/10 Excellent

Darien

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta que lo tienes todo allí.
Stayed 4 nights in Apr 2025

8/10 Good

Lajuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for a 3 day vacation!
Stayed 3 nights in Apr 2025