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SureStay Plus by Best Western San Antonio Airport

2.5 star property

Photo gallery for SureStay Plus by Best Western San Antonio Airport

Property amenity
Egyptian cotton sheets, down duvets, blackout curtains
BBQ/picnic area
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Parking available
  • Breakfast included
  • Gym

Explore the area

Map
11355 San Pedro Ave, San Antonio, TX, 78216
  • North Star Mall
    ‪3 min drive‬
  • San Antonio Zoo and Aquarium
    ‪7 min drive‬
  • USAA Corporate Office Headquarters
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 11 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

SureStay Plus Hotel by Best Western San Antonio North

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.5 out of 5, Good, (999)
The price is AU$132
for 1 room
includes taxes & fees
23 May - 24 May
SureStay Plus Hotel by Best Western San Antonio North

About the area

San Antonio

With a stay at SureStay Plus Hotel By Best Western San Antonio North 281 N in San Antonio (Uptown), you'll be a 4-minute drive from North Star Mall and 8 minutes from San Antonio Zoo and Aquarium. .This hotel is 9.4 mi (15.2 km) from Alamo and 9.7 mi (15.6 km) from River Walk.

What's nearby

  • North Star Mall - 3 min drive - 4.5 km
  • San Antonio Zoo and Aquarium - 7 min drive - 11.3 km
  • USAA Corporate Office Headquarters - 11 min drive - 15.4 km
  • River Walk - 12 min drive - 17.3 km
  • Six Flags Fiesta Texas - 17 min drive - 19.9 km

Getting around

  • San Antonio Station - 13 min drive
  • San Antonio International Airport (SAT) - 5 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬18 min walk
  • ‪San Antonio Coffee Roasters - ‬10 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪Nicha's Mexican Restaurant - ‬2 min drive

About this property

SureStay Plus by Best Western San Antonio Airport

Hotel in San Antonio with free breakfast and a health club
SureStay Plus Hotel By Best Western San Antonio North 281 N offers 61 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature Egyptian cotton sheets and down comforters. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers.
Be sure to enjoy recreational amenities including a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, barbecue grills, and discounted use of a nearby fitness facility.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges USD 2.50 for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of USD 2.50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 10 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SureStay Plus Hotel Best Western San Antonio Airport
SureStay Plus Best Western San Antonio Airport
Super 8 San Antonio Airport
Surestay Plus By Best Antonio
SureStay Plus by Best Western San Antonio Airport Hotel
SureStay Plus Hotel by Best Western San Antonio Airport
SureStay Plus Hotel By Best Western San Antonio North 281 N
SureStay Plus by Best Western San Antonio Airport San Antonio

SureStay Plus by Best Western San Antonio Airport Reviews

Reviews

6.8
Rating 10 - Excellent. 309 out of 1003 reviews
Rating 8 - Good. 226 out of 1003 reviews
Rating 6 - Okay. 173 out of 1003 reviews
Rating 4 - Poor. 118 out of 1003 reviews
Rating 2 - Terrible. 177 out of 1003 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Go with the Lowest of Expectations -

It was fine for a cheap overnight stay, but I would never stay for more than that. Stained & filthy: lampshades, curtains, chair, towels, bathroom door, toilet seat, tub. Dents: every wall in the room. Unclean: toilet bowl, tub, desk, bathroom mirror. Damaged: cigarette holes in chair, blanket, & sheets (in a nonsmoking room); the chair also looked like a cat had scratched at it; the TV had a cracked screen with display damage, like it had fallen off of the dresser at some point. Misc: bathroom mirror was loose; paint missing near the sink; frame of painting broken. The breakfast was below average: your typical bread for toast, some cereal & milk, yogurt, eggs & sausage that were probably made from packets, & juice that was bitter. I wasn’t expecting much, though. The two guys I had spoken to at the front desk during my stay were both polite & helpful. But that’s all that was really decent about the whole stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Barbara, Valrico

Travelled with family
Room was fine. Near airport so expectedly noisy. Breakfast was boring.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints except the $100 deposit.
Stayed 1 night in Apr 2025

6/10 Okay

SUBIMAL

Business traveller
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Stayed 1 night in Apr 2025

8/10 Good

Amber

Stayed 1 night in Apr 2025

2/10 Terrible

David

Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

RUN!!!! Don't Walk Away From Hotel!

This This property was not handicapped accessible. No elevator. Our room was on the second floor, Restroom in lobby inoperable. No hot water in the room. After allowing hot water to run for a long time, it was barely warm. We all showered with cool water.
Stayed 3 nights in Apr 2025

4/10 Poor

Josh

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Glad the bathroom lights didn’t work.

Thanks to the final four I was able to pay $380.00 to stay in this cozy little gem. My hair is much shorter than the ones in the sink so I am positive they are not mine. Thankfully the bathroom light didn’t work, I didn’t really want to see what was going on in there if the rest of the room was a splatter covered as it seemed to be. It’s not even close to the worst room I’ve stayed in BUT from a dollar to dirt ratio it’s in the number one seat. :)
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

SHENGJIE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service good location
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real nice place except no waggle maker and breakfast wasn’t as pictured.
Stayed 1 night in Mar 2025

10/10 Excellent

Ashwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

Sdayne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Angela

Travelled with partner
Disliked: Staff & service
The property charged my card twice &&& didn’t give me my $50 refund.when I called abt the refund the “manager on duty” didn’t want to get back on the phone & I was told to call back.I wouldn’t recommend unless you have time to check uupur bank statements & call just to get the run around
Stayed 2 nights in Mar 2025

2/10 Terrible

Oiram

Business traveller
Didn’t let me check in cause I was 20 years old.
Stayed 1 night in Mar 2025

2/10 Terrible

Neil

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was hot most of the time the refrigerator did not work. The bed was uncomfortable. The place was not maintain well. The worst thing was that lady required $100 deposit when I was already paying $100 for the room which was an excusable, and she just did not understand much but don’t positive it was somewhere to stay, but it was probably the worst experience I’ve ever had at a hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Stayed 3 nights in Feb 2025

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Jacqueline, Laredo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Reynaldo

Stayed 6 nights in Feb 2025

10/10 Excellent

Reynaldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025