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Best Western Plus Elmendorf Hotel / San Antonio Hotel

2.5 star property

Photo gallery for Best Western Plus Elmendorf Hotel / San Antonio Hotel

Property entrance
Reception
Fitness facility
Premium bedding, pillow-top beds, desk, laptop workspace
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
20015 Eagle Ford Way, Elmendorf, TX, 78112
  • Place, San Antonio River
    ‪1 min drive‬
  • Place, River Walk
    ‪17 min drive‬
  • Place, Lackland Air Force Base
    ‪22 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 King Bed, Communication Assistance, Pillow Top Mattress, Microwave and Refrigerator, Non-Smoking

Bathroom

1 King Bed, Communication Assistance, Pillow Top Mattress, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Communication Assistance, Pillow Top Mattress, Sofabed, Non-Smoking

  • Sleeps 4

Accessible-Suite King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Communication Assistance, Pillow Top Mattress, Microwave and Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

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About the area

Elmendorf

With a stay at Best Western Plus Elmendorf Hotel / San Antonio Hotel in Elmendorf, you'll be within a 5-minute drive of San Antonio River and Medina River. .This hotel is 16.6 mi (26.7 km) from Alamodome and 17.5 mi (28.1 km) from River Walk.

What's nearby

  • San Antonio River - 1 min drive - 1.5 km
  • Alamodome - 16 min drive - 31.5 km
  • River Walk - 17 min drive - 33.1 km
  • Lackland Air Force Base - 22 min drive - 43.1 km
  • Six Flags Fiesta Texas - 36 min drive - 66.0 km

Getting around

  • San Antonio Station - 19 min drive
  • San Antonio International Airport (SAT) - 32 min drive

Restaurants

  • ‪QuikTrip - ‬13 min walk
  • ‪Bill Miller Bar-B-Q - ‬9 min walk
  • ‪McDonald's - ‬7 min drive
  • ‪Whataburger - ‬11 min walk
  • ‪Tom's Burgers & More - ‬7 min drive

About this property

Best Western Plus Elmendorf Hotel / San Antonio Hotel

Best Western Plus Elmendorf Hotel / San Antonio Hotel offers 63 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Elmendorf hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 63 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Best Western Plus Elmendorf Hotel / San Antonio Hotel. A complimentary full breakfast is served daily from 6 AM to 9 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6 AM to 9 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2015
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Plus Elmendorf Hotel
Best Western Plus Elmendorf
Best Plus Elmendorf Antonio
Best Western Plus Elmendorf Hotel
Best Western Plus Elmendorf Hotel / San Antonio Hotel Hotel
Best Western Plus Elmendorf Hotel / San Antonio Hotel Elmendorf

Best Western Plus Elmendorf Hotel / San Antonio Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 612 out of 996 reviews
Rating 8 - Good. 191 out of 996 reviews
Rating 6 - Okay. 74 out of 996 reviews
Rating 4 - Poor. 46 out of 996 reviews
Rating 2 - Terrible. 73 out of 996 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were uncomfortable but it was clean and cool.
Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was very nice and clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Juan Carlos

Stayed 1 night in Dec 2025

6/10 Okay

Jennifer

Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Dec 2025

10/10 Excellent

veronica

Stayed 2 nights in Dec 2025

10/10 Excellent

Josue

Stayed 1 night in Nov 2025

10/10 Excellent

Tanner

Stayed 1 night in Dec 2025

4/10 Poor

Herman

Stayed 1 night in Nov 2025

10/10 Excellent

Karla, Duncanville

Stayed 1 night in Nov 2025

8/10 Good

David

Travelled with group
Liked: Staff & service
Its a budget hotel but fine - breakfast could be better
Stayed 2 nights in Nov 2025

10/10 Excellent

Julissa

Stayed 2 nights in Nov 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 7 nights. The room was clean and comfortable. The staff was friendly, professional and accomodating. It was a good location for us to visit with family who lived 7 minutes from the hotel. The breakfast had some hot choices but were mostly the same every day.
Stayed 7 nights in Nov 2025

10/10 Excellent

Domingo

Stayed 1 night in Nov 2025

4/10 Poor

Eugene, Wayne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The tv/remote wasn’t working, tried to call the office, the phone didn’t work either. Went downstairs, only one person on duty with a lot of people checking in, so I waited to tell him my problem, to which he said he would try to come up and look at it. To his credit, he showed up, unfortunately by then we were sleeping. Breakfast was a bit crowded, not a lot to choose from. They close the dining at 9:00 am, and they make sure you know that they are closing. The access road is usually filled with 18 Wheelers parked every which way, you won’t see that in their brochure. The service people are very helpful, it was the lack of service people that was concerning.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities
Good place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

The staff at the front desk was a great help when we had a couple problems checking in.
Stayed 1 night in Nov 2025

8/10 Good

Kerwin

Stayed 4 nights in Nov 2025

2/10 Terrible

Isaac luan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2025

2/10 Terrible

Joseph, Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities
Morning Update: at 9 am the housekeeper just opened the door and walked into my room while I was in the shower. No knock first. No warning. I hadn’t checked out. How does any establishment think this is ok?! I showed up 39 minutes before check-in started. Was told I couldn’t check in without paying an extra $30. This is after I had already upgraded to the most expensive suite they offer. The room was ready, so it wasn’t a matter of them not being able to check me in. They just wouldn’t without me paying them extra money. I refused, 10 minutes of sitting in the lobby and then I could magically check in without paying the $30 Also, the wi-fi is terrible, very slow. Speeds are - 6 Mbps down/1 Mbps up I’ve never stayed at a place that sells you a room with a blocked window. But wait, there’s more! The coffee machine still had dirty grounds left in it. I guess they don’t clean the rooms between guests. Also, let’s not forget the elevator, there’s only one and you’ll spend minutes waiting for it every time you use it.
Stayed 1 night in Nov 2025

4/10 Poor

Tim

Disliked: Cleanliness, amenities, property conditions & facilities
I reserved the room with my Discover card; they said I hadn't paid yet and had only made a reservation with a different card. Took a few minutes to get it figured out. The room is poorly lit and the floors are sticky. We have stayed here previously, and it was a much better experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Daniela

Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Noce place
Stayed 1 night in Oct 2025

8/10 Good

sharilynn, Highland

Stayed 1 night in Nov 2025