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BE CAREFUL* BE SAFE* Go somewhere else! During my stay, several staff members reported that the new management company is not paying them and that there is no longer an on-site manager. Therefore, I did not receive any services (room cleaning or bed change). Many long-term guests worked behind the counter, helped new guests, and cleaned the rooms. The credit card and personal information of guests are not safeguarded because long-stay guests were going in and out of the staff office and helping the housekeeping staff with cleaning rooms.

There was no one available at the front desk and there was a sign posted that said my reservation had been canceled and they apologize for any inconvenience. Since I arrived at about 9:15 p.m. I had no place to stay overnight and had to find another place. They had a telephone number for you to call if you arrived when the desk was closed however no one answered that phone. I ended up staying at another hotel 15 miles away.

The place is old, but was refurbished in years past. The closet door mirror was broken. Black ants in the bathroom. On the positive side, it was one minute away from FDR's house and library, and a little bit away from a new shopping center with a supermarket. The guy who checked us in was friendly. Breakfast was waffles and oatmeal; some fruit was out to grab. Hyde Park is not what we expected. The town looks tired. It needs updating in many areas, but at least there is new commerce coming in here and there.

Great staff and great food

Beautiful setting. Stunning design. Relaxing environment. Delicious Food. Attentive Service. Comfortable bedding. Luxurious bathroom. Wonderful activities. Incredible baking class. Excellent yoga class.

Wonderful location, breakfast was NOT in the hotel— it was a block walk and incoviently located and no real directions on how to find it. The assortment of food was not up to what would one expect. Room was large and nice..