The staff was curteous and helpful. We hadn't tried a Spark hotel before, so we weren't sure what to expect. The room was smaller than most hotel rooms (Hampton Inn or Holiday Inn), and there was no closet. But, there were some hooks on the wall to hang some coats. There was a fridge and iron, but no microwave. The bed was ok... not great, not bad. Same with the pillows. We had stayed in a Holiday Inn Express the night before and the overall experience (mattress, pillows, breakfast, etc] was much better there than at Spark. The biggest negative for us was the breakfast. The breakfast was supposed to be from 6AM - 10AM. We had a flight to catch, so we got down to breakfast shortly after 6. The cereal wasn't set up. There were some boiled eggs and some bagels. There was no hot food, but we were told that the hot food didn't start until 7 AM, after the Perkins opened up next door and brought food over. About 6:20, someone showed up and set up the cereal and some toppings for oatmeal. We had to leave at 6:30, so we did have a guick bite. The best thing here was the friendliness of the staff.