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Everything was really lovely. Staff were very helpful when asked about directions. The room was clean and and the water temperature and pressure in the shower was amazing. We used the Wellness center and had a great time in the jacuzzi and pool when the weather was not great for the beach. The only downside is they didn’t have basic amenities like toothbrush and you had to pay 10€ deposit for extra towel.

Staff were very friendly and welcoming which was appreciated after 30 hours of travel Our room was lovely and overlooked the pool and patio The breakfast is spectacular with special touches like bubby and OJ for that first morning Mimosa The gardens and overall feel make you feel like you have arrived in paradise

Loved this hotel, which is more like a resort. Great staff, amenities (2 lane lap pool, hot tub, bike parking, gym, massage, books, multiple pools & lounging areas, good breakfast) close to beach, restaurants and shopping. Highly recommend

Staff was so friendly and welcoming! Loved our short stay!

I had an amazing vacation here at Casa Esmeralda. The staff (Toni) upon arrival at reception was super friendly, helpful, and professional. This service was carried through from beach bar, restaurant, and spa. I loved the variety of pools and easy access to beach and town.

This was my first time visiting Palma and I can say for certain that this is my new go-to hotel for future visits. I will say it is slightly pricey for food/drinks/buffet etc, but the quality and service you get for it balances this out - definitely getting what you pay for. The area itself does have a musical vibe to it but come 23:00/23:30, lights are out and music is off - everyone is very respectful.