Book Rowell hotels

had requested handicapped room but it was only minimally accessible. had to step over bathtub side to get a shower. no anti slip bath mat

Room was clean, except for dust on night stand and tv stands etc. toilet had some minor issues. Staff was very nice and accommodating

I checked in on Friday, May 8th, and immediately inspected the room and bed. The sheets were absolutely disgusting and clearly had not been properly cleaned. I notified the front desk right away, but I was told housekeeping was unavailable at the time. I also asked to speak with a manager, but no manager was on site. I requested a different room because the condition of the bed was unacceptable, but my request was denied. I was extremely upset, especially since I was in town for a college graduation and expected a clean, comfortable stay. Eventually, the sheets were changed, but the entire experience was frustrating and disappointing. I will never stay at this location again, and I will be contacting corporate regarding this issue.

It was a very good stay. The room was clean, in very good condition. It's an older hotel in a small town just what we wanted. I have no complains and would definitely stay there again. We had dinner at the BBQ diner a short distance away and breakfast less than a block away. For the price of the room you are getting a great deal.

Frances was very helpful in getting us in touch with the James Hayes glass blowing studio!

Very pleasant staff great customer.seevice. I.would rate from her again only directly from now on.