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Excellent staff, good service, high quality rooms

Staff was amazing!

Service was fantastic and the property is very clean.

This was an experience like no other and exceptional in every way. Staff were extremely helpful, courteous and professional. The building itself is like a museum (it actually was until the 1970s!) so expect to see genuine historical art on the walls, remnants of Inka stonework, original colonial architecture. The restaurant is excellent for breakfast lunch or dinner. We only stayed one night here for my birthday and the hotel sent up a birthday cake to the room!! I was blown away. I’ve never paid this much for a room in my life but it was 100% worth the price point. If they offer you a discounted upgrade, take it!! I’ve never been in such an opulent room and the name of the hotel is apt - Inka Palace - I felt like royalty. Handy to know: the hotel is steps from some excellent shops, ruins and restaurants. There is an ATM in the lobby and the front desk will break large notes for you. Absolutely exceptional. When I’m next in Cusco I will definitely be back! Hopefully for a longer stay!!

Excellent value for the money. Excellent staff, good space for dining, lounge. Convenient location, safe. Had two different rooms. First a classic triple, spacious, big bathroom. But window to corridor above bed ?! made it hard to sleep, plus could hear anyone walking in corridor. Second was deluxe studio with nice jacuzzi. Much better for sleeping. Breakfast excellent due to fresh fruits. Guests apparently from a wide variety of countries, practical types. Were very happy staying there.

Confesmstion good