See all properties
Save

Best Western Plus Hotel Universo

4.0 star property

Photo gallery for Best Western Plus Hotel Universo

Deluxe Room, 1 King Bed | View from room
Property preview
Bar (on property)
Restaurant
Comfort Room, Multiple Beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Gym

Explore the area

View map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Place, Via Nazionale
    ‪3 min walk‬
  • Place, Teatro dell'Opera di Roma
    ‪3 min walk‬
  • Place, Basilica di Santa Maria Maggiore
    ‪5 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪33 min drive‬

Room options

View all photos for Comfort Triple Room

Premium bedding, memory-foam beds, minibar, in-room safe

Comfort Triple Room

  • Sleeps 3

View all photos for Family Room

Premium bedding, memory-foam beds, minibar, in-room safe

Family Room

  • Sleeps 4

View all photos for Junior Suite -two levels

Premium bedding, memory-foam beds, minibar, in-room safe

Junior Suite -two levels

  • Sleeps 2

View all photos for Standard Single Room

Premium bedding, memory-foam beds, minibar, in-room safe

Standard Single Room

  • Sleeps 1

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request)

9.2 out of 10
Wonderful
(228 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

9.6 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds

Comfort Room, Multiple Beds

9.2 out of 10
Wonderful
(48 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Comfort king Room

Premium bedding, memory-foam beds, minibar, in-room safe

Comfort king Room

  • Sleeps 2

View all photos for Comfort twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Comfort twin Room

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Room

Premium bedding, memory-foam beds, minibar, in-room safe

Small Room

  • Sleeps 2

View all photos for Superior Room

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room

  • Sleeps 2

View all photos for Deluxe Room - two levels

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room - two levels

  • Sleeps 2

Similar properties

Daily buffet breakfast (EUR 16 per person)
Best Western Premier Hotel Royal Santina
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,007 reviews
The price is AU$247
includes taxes & fees
11 Jan - 12 Jan 2026
Best Western Premier Hotel Royal Santina

About the area

Rome

With a stay at Best Western Plus Hotel Universo, you'll be centrally located in Rome, within a 10-minute walk of Baths of Diocletian and Basilica di Santa Maria Maggiore. .This spa hotel is 0.8 mi (1.3 km) from Palace of Expositions.

What's nearby

  • Piazza della Repubblica - 3 min walk - 0.3 km
  • Via Nazionale - 3 min walk - 0.3 km
  • Teatro dell'Opera di Roma - 3 min walk - 0.3 km
  • Baths of Diocletian - 3 min walk - 0.3 km
  • Basilica di Santa Maria Maggiore - 5 min walk - 0.5 km

Getting around

  • Termini Tram Stop - 4 min walk
  • Rome Termini Station - 5 min walk
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 35 min drive

Restaurants

  • ‪Caffé Washington - ‬1 min walk
  • ‪Centro - ‬2 min walk
  • ‪Mùn Rooftop Cocktail Bar - ‬4 min walk
  • ‪OperArt - ‬2 min walk
  • ‪Trattoria d'Azeglio - ‬1 min walk

About this property

Best Western Plus Hotel Universo

Hotel with a full-service spa, 6-minute walk to Basilica di Santa Maria Maggiore
Best Western Plus Hotel Universo offers 197 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 197 air-conditioned rooms featuring minibars and flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and bidets.
Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 3 and younger eat free breakfast.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 3 and younger eat free breakfast.
Best Western Plus Hotel Universo has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day); reservations required
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1900
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for EUR 50.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number IT058091A1BKURIB8A

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1029 out of 1578 reviews
Rating 8 - Good. 384 out of 1578 reviews
Rating 6 - Okay. 123 out of 1578 reviews
Rating 4 - Poor. 27 out of 1578 reviews
Rating 2 - Terrible. 15 out of 1578 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly, helpful and hotel very nice. We enjoyed rooftop bar very much
Stayed 2 nights in Sep 2025

10/10 Excellent

Yvonne O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Riziel, CHITTENANGO

Travelled with family
Liked: Cleanliness
The property is convenient, near the Rome Termini, surrounded with restaurants and convenience stores. However, the front desk does not pick up multiple times when I called. I go down the lobby and no one is at the front desk - all on a break smoking outside. When I checked out, they told me mandatory 3% tip was added on my bill. I was puzzled. Then I overheard another hotel staff saying tip is not mandatory. They need to train their front desk staff to have the same consistent message. Tips are earned, why should that be mandatory?
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Tony, ROCHESTER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Tony, ROCHESTER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very convenient in the city center.
Stayed 2 nights in Sep 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spacious room was state-of-the-art with comfortable bedding, great climate control and beautiful bathroom with bathrobes. Breakfast each morning was well worth the Eur 18, with many deliciously prepared options on the buffet. The rooftop restaurant served great food and wine, witha full bar and great views. Staff was helpful. When I return to Rome, I will stay here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrea, Delta

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful property with a fabulous location !
Stayed 3 nights in Sep 2025

10/10 Excellent

Myrna, miami

Stayed 3 nights in Sep 2025

10/10 Excellent

Gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet phenomenal. Nice small workout facilities. Room was a bit small. The picture doesn’t do justice for what we got. Otherwise everything was good.
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful, attentive staff! Wonderful breakfasts, great air-conditioning.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ricardo, Miami

Liked: Staff & service, amenities, property conditions & facilities
Nice people, helpful. Good air conditioning!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here and we were glad we chose it again. The location is great - less than a 10 minute walk to the main train station and to 2 of the hop on hop off bus stops. Lots of restaurants and shopping were right there. Our room was spacious and clean and a very good layout for a couple and an additional adult. The breakfast was fantastic every morning, and they packed a to go breakfast for us on the day we had to be at an early tour. If we ever return to Rome, we’ll stay here again.
Stayed 6 nights in Sep 2025

8/10 Good

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

SEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel great bar on the roof . staff helpful and friendly.Room was nicely laid out bathroom was good size with a bidet
Stayed 1 night in Sep 2025

10/10 Excellent

SEAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel nice rooms great rooftop bar.Staff very helpful
Stayed 1 night in Sep 2025

8/10 Good

HockEng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with location of property. Best Western Universo name easily recognized by taxi drivers, who had no difficulty in taking us back to hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent condition
Stayed 2 nights in Sep 2025

8/10 Good

Ruby, Campbell Hall

Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Able to walk to many shops. Easily accessible by train
Stayed 2 nights in Aug 2025

8/10 Good

Dima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself is good, staff was helpful. Rooms were decent. Shower water pressure was abysmal and the shower head couldn’t swivel properly. The area around the hotel felt unsafe and dirty. Overall experience was good.
Stayed 2 nights in Aug 2025

8/10 Good

Natalya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at this hotel. The location is within walking distance to the Fountain, Spanish Steps, and even the Colosseum, although it is a little farther from some attractions. On the plus side, it is very close to the train station, which is the main reason we chose it. The hotel is clean and spacious. We stayed with three kids in a family room, and it was very comfortable with plenty of space. If you don’t mind walking about 15–20 minutes, I would recommend this hotel. There are also several restaurants and shops nearby, so finding food is convenient. Overall, the area felt clean and safe.
Stayed 2 nights in Sep 2025

10/10 Excellent

Colleen and Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast and staff who worked the breakfast area were amazing!
Stayed 3 nights in Aug 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family-Friendly

It was a great stay in the hotel, everything works so well, front desk people are amazing,
Stayed 2 nights in Sep 2025