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Best Western Plus Hotel Universo

4.0 star property

Photo gallery for Best Western Plus Hotel Universo

Bar (on property)
Property preview
Superior Room, 1 King Bed
Comfort Room, Multiple Beds
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

View map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Place, Basilica di Santa Maria Maggiore
    ‪5 min walk‬
  • Place, Trevi Fountain
    ‪16 min walk‬
  • Place, Colosseum
    ‪18 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

9.6 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request)

9.2 out of 10
Wonderful
(221 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds

Comfort Room, Multiple Beds

9.2 out of 10
Wonderful
(47 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Rome

With a stay at Best Western Plus Hotel Universo, you'll be centrally located in Rome, within a 10-minute walk of Baths of Diocletian and Basilica di Santa Maria Maggiore. .This eco-certified hotel is 0.8 mi (1.3 km) from Palace of Expositions.

What's nearby

  • Basilica di Santa Maria Maggiore - 5 min walk - 0.5 km
  • Trevi Fountain - 16 min walk - 1.4 km
  • Spanish Steps - 18 min walk - 1.5 km
  • Colosseum - 18 min walk - 1.6 km
  • Pantheon - 4 min drive - 1.9 km

Getting around

  • Termini Tram Stop - 4 min walk
  • Rome Termini Station - 5 min walk
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 35 min drive

Restaurants

  • ‪Centro - ‬2 min walk
  • ‪Caffé Washington - ‬1 min walk
  • ‪Mùn Rooftop Cocktail Bar - ‬4 min walk
  • ‪Ristorante Est! Est!! Est!!! - ‬1 min walk
  • ‪Amedeo Ristorante - ‬1 min walk

About this property

Best Western Plus Hotel Universo

Eco-certified hotel with a full-service spa and a fitness center
Best Western Plus Hotel Universo offers 197 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 197 air-conditioned rooms featuring minibars and flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and bidets.
Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 3 and younger eat free breakfast.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 3 and younger eat free breakfast.
Best Western Plus Hotel Universo has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day); reservations required
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1900
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for EUR 50.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number IT058091A1BKURIB8A

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Reviews

Best Western Plus Hotel Universo Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1040 out of 1597 reviews
Rating 8 - Good. 394 out of 1597 reviews
Rating 6 - Okay. 120 out of 1597 reviews
Rating 4 - Poor. 28 out of 1597 reviews
Rating 2 - Terrible. 15 out of 1597 reviews

Reviews

10/10 Excellent

lisandra, hialeah

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
★★★★★ 5/5 — The Best Hotel I’ve Ever Stayed In! The Best Western Plus Hotel Universo in Rome exceeded all my expectations. It is, without a doubt, the most beautiful and comfortable hotel I’ve ever stayed in. From the very first moment, the staff was simply wonderful—kind, attentive, and always willing to help. The cleanliness deserves a 100/100. Everything was spotless, from the room to the common areas. I truly felt at home, but with all the luxury of a top hotel. The location is also excellent, perfect for exploring Rome. If I could give more than five stars, I absolutely would. Highly recommended and I can’t wait to return!
Stayed 1 night in Jun 2025

6/10 Okay

Lourdes

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Hollie

Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandro

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel site provided great service!
Stayed 5 nights in Jun 2025

6/10 Okay

Sara, Calabasas

Travelled with family and small children
It was far from city center Breakfast was good but mostly sweet Overall it was ok compare to the rate
Stayed 3 nights in Jun 2025

10/10 Excellent

Eve, Aurora

Stayed 1 night in Jun 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service on last minute booking as we had to vacate our previously book accommodations as they were unacceptable. We got to the hotel at 9:30 AM, received quality service from the front desk staff, and were able to get into our room less than an hour later. Comfortable, clean and well kept. Would stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ronan

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location in the city center and very friendly staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Efficient.
Stayed 2 nights in Jun 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and ambient
Stayed 1 night in Jun 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Breakfast was incredible. Rooms
Stayed 3 nights in Jun 2025

10/10 Excellent

Geoffrey

Stayed 1 night in May 2025

10/10 Excellent

Melissa

Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Stayed 7 nights in Jun 2025

10/10 Excellent

Karel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People and service
Stayed 5 nights in Jun 2025

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Roger

Travelled with family, Travelled with family and small children
Liked: Amenities
The hotel was very accommodating and included the amenities that made our stay at the light. The hotel is close to the train station and we were able to store our lockers approximately two blocks away to spend more time visiting the area. The breakfast was also a typical American breakfast, which was very cool thank you.
Stayed 1 night in Jun 2025

4/10 Poor

Kiley

Travelled with family
Disliked: Staff & service, property conditions & facilities
Rooms are really tiny, showers are terrible. The shower head floods the whole bathroom and the drain doesn’t drain water fast enough. Star Hotel next door was way better and bigger for cheaper.
Stayed 2 nights in Jun 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station. The room was compact but clean.
Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean in the rooms and common areas with a nice atmosphere around the hotel. Little far of a walk to the sights but definitely worth a try for the price
Stayed 3 nights in Jun 2025

8/10 Good

Bruno

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fine
Stayed 3 nights in Jun 2025

10/10 Excellent

Christina, Pensacola

Stayed 4 nights in Jun 2025

10/10 Excellent

Donna

Travelled with partner, Travelled with group
Liked: Cleanliness
Loved the location, easy walk to Roma Termini & restaurants. Loved the Rooftop Bar.
Stayed 2 nights in May 2025