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Red Roof Inn Rochester - Henrietta

2.0 star property

Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
Laundry room
Electric vehicle-charging station
In-room safe, blackout curtains, free cots/infant beds, free WiFi
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Place, Veterans Memorial Park
    ‪2 min drive‬
  • Place, Rochester Institute of Technology
    ‪6 min drive‬
  • Place, University of Rochester
    ‪9 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4

View all photos for Superior King Room-Non-Smoking

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior King Room-Non-Smoking

  • Sleeps 2

Deluxe King Room-Non-Smoking

  • Sleeps 2

View all photos for Superior Room With Two Double Beds Non-Smoking

Free toiletries, towels, soap, shampoo

Superior Room With Two Double Beds Non-Smoking

  • Sleeps 4

View all photos for Ada Accessible Superior King Smoke Free

Free toiletries, towels, soap, shampoo

Ada Accessible Superior King Smoke Free

  • Sleeps 2

View all photos for Superior King Room With Roll-in Shower-Accessible/Non-Smoking

Free toiletries, towels, soap, shampoo

Superior King Room With Roll-in Shower-Accessible/Non-Smoking

  • Sleeps 2

Larger Deluxe King Smoke Free

  • Sleeps 2

Standard King Room

  • Sleeps 2

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About the area

Henrietta

With a stay at Red Roof Inn Rochester - Henrietta in Henrietta, you'll be within a 5-minute drive of Marketplace Mall and Veterans Memorial Park. .This hotel is 2.6 mi (4.1 km) from Fair and Expo Center and 3.1 mi (5 km) from Cinemark Movies 10.

What's nearby

  • Veterans Memorial Park - 2 min drive - 2.6 km
  • Marketplace Mall - 3 min drive - 4.3 km
  • Rochester Institute of Technology - 6 min drive - 7.5 km
  • University of Rochester - 9 min drive - 12.2 km
  • Strong - 15 min drive - 14.6 km

Getting around

  • Rochester Station - 20 min drive
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Berlin's Halal Doner - ‬2 min drive
  • ‪Cracker Barrel - ‬4 min drive
  • ‪Dave & Buster's - ‬4 min drive
  • ‪Taco Bell - ‬11 min walk

About this property

Red Roof Inn Rochester - Henrietta

Hotel with free parking, near Veterans Memorial Park
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 108 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester Hotel
Red Roof Inn Rochester Hotel Henrietta
Rochester Red Roof Inn
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Red Roof Inn Rochester Henrietta Motel
Red Roof Inn Rochester Motel
Henrietta Red Roof Inn
Red Roof Rochester Henrietta
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.6
Rating 10 - Excellent. 209 out of 1002 reviews
Rating 8 - Good. 123 out of 1002 reviews
Rating 6 - Okay. 163 out of 1002 reviews
Rating 4 - Poor. 187 out of 1002 reviews
Rating 2 - Terrible. 320 out of 1002 reviews

5.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was supposed to be a smoke free room that smelled like an ask tray and the room wasn't very clean looked like a dog ate the bottom of the doors and the linen was all stained and dog pop all in the yard. I have stayed at many places but for what I paid it wasnt worth the money at all. Staff was nice but the rooms weren't.
Stayed 1 night in Sep 2025

2/10 Terrible

Tejsa

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Nagasilpa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a run down hotel where the rooms are so dirty and felt uncomfortable with the bed and sheets were dirty. No proper towels and amenities. Pictures listed are deceiving.
Stayed 1 night in Sep 2025

4/10 Poor

Ahimsa

Disliked: Staff & service, amenities
With an 11 am checkout why was staff pounding on my door at 8:55 reminding me to leave?
Stayed 1 night in Sep 2025

2/10 Terrible

Barbara

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Very disappointing stay

We arrived after midnight and needed to depart early in the AM so once we assessed the problems with the room, we just didn’t want to go deal with the night watchman to complain and change rooms. The room smelled like smoke. The lights above the bed and in the bathroom did not work. We had to use our phone flashlights to use the bathroom. There was a spotlight shining brightly into our window, so we had to close the blinds. The people in the next room were loudly arguing at 4am. There were lots of scratches on the inside of the bathroom door and other parts of the room looked well used/in poor condition.
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as good as a 200 dollar a noght hotel, but very good for the price
Stayed 1 night in Sep 2025

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Filth. The place is filthy.

Are you joking? The whole place is DISGUSTING. The place is not fit to use as a pig sty. I am serious. It was HORRIBLE.
Stayed 1 night in Sep 2025

10/10 Excellent

Hector

Stayed 2 nights in Jun 2025

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled like the inside of a dog house. Lots o
Stayed 1 night in Sep 2025

4/10 Poor

Kimberly

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Our room was not clean. Floors were not swept or mopped. They were sticky and disgusting. We had to buy our own cleaning supplies to clean our room. The counters were not wiped and when we cleaned them the wipes we used were black. On top of that our room smelled like a dog that hadn’t bathed in a year. Other then That the bathroom was clean and the fridge and microwave were clean. It was an okay stay besides how dirty and smelly the room was.
Stayed 2 nights in Sep 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting

This was the worse place I’ve ever stayed in. The sheets and comforters are permanently stained. The rooms have mold and smell like years worth of cigarette smoke. If you’re a prostitute or druggy, then you’ll like this place. Great location. But now I’m sick thanks to the mold and dirtiness.
Stayed 2 nights in Sep 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 2 nights in Sep 2025

8/10 Good

Joshua

Stayed 2 nights in Sep 2025

8/10 Good

Joshua

Stayed 2 nights in Sep 2025

4/10 Poor

wendell

Stayed 1 night in Sep 2025

4/10 Poor

Suzanne

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jim

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
The room floor was sticky, the shower chair was filthy, the walls were paper thin. The rug under the bed was wet for no reason. The remote for our room was out of batteries and we got a broken one, that worked, instead. All in all 10 out 10 would not recommend.
Stayed 3 nights in Sep 2025

2/10 Terrible

Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Lukas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Stayed 1 night in Sep 2025

10/10 Excellent

Guy

Stayed 1 night in Jun 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Stayed 1 night in Sep 2025

8/10 Good

Donnell

Stayed 1 night in Sep 2025