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Red Roof Inn Rochester - Henrietta

2.0 star property

Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
Laundry room
In-room safe, blackout curtains, free cots/infant beds, free WiFi
Exterior
Electric vehicle-charging station

Reviews

5.4 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Place, Marketplace Mall
    ‪4 min drive‬
  • Place, Rochester Institute of Technology
    ‪7 min drive‬
  • Place, University of Rochester
    ‪9 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Henrietta

With a stay at Red Roof Inn Rochester - Henrietta in Henrietta, you'll be within a 5-minute drive of Marketplace Mall and Veterans Memorial Park. .This hotel is 2.6 mi (4.1 km) from Fair and Expo Center and 3.1 mi (5 km) from Cinemark Movies 10.

What's nearby

  • Marketplace Mall - 4 min drive - 4.3 km
  • Tim Hortons Iceplex - 5 min drive - 7.2 km
  • Rochester Institute of Technology - 7 min drive - 5.1 km
  • University of Rochester - 9 min drive - 12.2 km
  • Strong Memorial Hospital - 10 min drive - 12.2 km

Getting around

  • Rochester Station - 20 min drive
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Berlin's Halal Doner - ‬2 min drive
  • ‪Dave & Buster's - ‬4 min drive
  • ‪Taco Bell - ‬11 min walk
  • ‪Cracker Barrel - ‬4 min drive

About this property

Red Roof Inn Rochester - Henrietta

Hotel with free parking, near Veterans Memorial Park
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 108 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester Hotel
Red Roof Inn Rochester Hotel Henrietta
Rochester Red Roof Inn
Red Roof Inn Rochester Henrietta Hotel Henrietta
Red Roof Inn Rochester Henrietta Motel
Red Roof Inn Rochester Motel
Henrietta Red Roof Inn
Red Roof Rochester Henrietta
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Reviews

Red Roof Inn Rochester - Henrietta Reviews

5.4

5.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 206 out of 1021 reviews
Rating 8 - Good. 118 out of 1021 reviews
Rating 6 - Okay. 171 out of 1021 reviews
Rating 4 - Poor. 194 out of 1021 reviews
Rating 2 - Terrible. 332 out of 1021 reviews

Reviews

10/10 Excellent

DORSHELL

Stayed 1 night in Jun 2025

10/10 Excellent

Héctor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awsom Stay

It was a verry good stay, we all got along and all my need was taking care of. I really enjoy the place.
Stayed 1 night in Jun 2025

2/10 Terrible

Diane

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Pay the extra money and stay somewhere else
Stayed 1 night in Jun 2025

8/10 Good

Prakash J

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked quite, walkable, safe, good guest service. I didn't like because heating wasn't working second day of my stay.
Stayed 2 nights in May 2025

4/10 Poor

Jessica

Stayed 1 night in Jun 2025

10/10 Excellent

Buba

Stayed 1 night in May 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine for the price

Decently clean, no sign of bugs. Pleasantly surprised I heard no noise from neighboring rooms, though there is no escaping big trucks going by. There was a lot of light leak, which disturbed my sleep but others might be okay with. I need blackout conditions and no LEDs (microwave). Given the price and that all I needed was a place to sleep off some alcohol - not a romantic getaway - it was fine.
Stayed 1 night in Jun 2025

6/10 Okay

Eli

Yellow stains on the comfiter,dirty bath matt, broken side table, outlet behind the broken side table looked like it was disintigrating/turning to dust slowly, and the tv wouldnt stay on for longer than two minits without sputtering out into a grey screen of nothing. But the front desk person seemed nice, and it was off the highway so i dont know what i was expecting for 247.20 for three days, it was cheap and a place to stay.
Stayed 2 nights in Jun 2025

2/10 Terrible

Rachel

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hands down the worst hotel experience I've ever had. I've stayed in dozens of hotels in my lifetime and I have never experienced a place as bad as this one. The room stinks and the customer service is horrible. When my fiance went to the front desk to ask for a plunger because our room came with a clogged toilet, we were not offered a plunger, or a room change. The girl he spoke to literally said she "didn't f$+@(ing care" about the toilet being clogged.
Stayed 1 night in May 2025

6/10 Okay

kali

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
i have seen and killed bed bugs in two of the rooms i have stayed in so far.
Stayed 1 night in Jun 2025

6/10 Okay

Zebrell

Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
A
Stayed 1 night in Jun 2025

4/10 Poor

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It wasnt clean like at all. The mattress cover was stained and gross as well ans the pillows under the pillow cases. The toilet was gross. The trach cans were all full with trash all over the ground. Every where else was booked had no choice but to stay. Not to metion there was slim to no ac we had to door dash a fan and even then was so hot and stuffy we could barley sleep.
Stayed 1 night in Jun 2025

4/10 Poor

JAIME

Stayed 1 night in Jun 2025

6/10 Okay

CALVIN

A
Stayed 1 night in Jun 2025

4/10 Poor

Becky

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I've stayed in multiple red roof inns before and never had a problem, but this was one was dirty, had a strange smell, and was overall not worth my money. We learned on check in that it was an "independently run" red roof so I assume that is to blame for the difference between other RRI's I have stayed in in the past. If we were staying for any longer than one night, I would have asked for a refund and found somewhere else to stay. but for one night, the beds were decently comfortable and we only needed a place to sleep during our pitstop.
Stayed 1 night in Jun 2025

2/10 Terrible

JEFFREY

Stayed 2 nights in Jun 2025

4/10 Poor

RODERICK

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
The beedings seemed unchanged, with after smell. Them room, AC floor entrance rug smell mushy/moldy. But the staff are very nice.
Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Travelled with family
Disliked: Property conditions & facilities
The
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael, Rochester

Stayed 2 nights in May 2025

10/10 Excellent

Carmen

Liked: Cleanliness
Very good place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Theresa

Stayed 2 nights in Jun 2025

2/10 Terrible

Hristo

Disliked: Cleanliness, property conditions & facilities
dilapidated hotel, left immediately
Stayed 1 night in Jun 2025

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a complete dump. Everything is dirty or broken!!!
Stayed 1 night in Jun 2025