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Hampton Inn Rochester Webster

2.5 star property

Photo gallery for Hampton Inn Rochester Webster

Restaurant
Indoor pool
Studio, 1 King Bed with Sofa bed, Non Smoking
Room, 1 King Bed with Sofa bed, Non Smoking (King Study) | Living area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
878 Hard Rd, Webster, NY, 14580
  • Place, Towne Center at Webster
    ‪19 min walk‬
  • Place, North Ponds Park
    ‪20 min walk‬
  • Place, University of Rochester
    ‪21 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Studio, Accessible, Non Smoking

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed with Refrigerator and Microwave Non Smoking

  • Sleeps 3

Studio With 1 King Bed And Sofabed-Non-Smoking

  • Sleeps 5

King Study with Sofabed-Non Smoking

  • Sleeps 5

Two Queen Beds Micro Fridge-Non-Smoking

  • Sleeps 5

Two Queen Mobile/Hearing Accessible with Tub Non-Smoking

  • Sleeps 4

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

Hearing Accessible King Room with Sofabed

  • Sleeps 4

Mobility/hearing Access King Studio with Roll in Shower

  • Sleeps 4

Hearing Access King Studio with Sofabed

  • Sleeps 4

Mobility/hearing Access King Room with Tub

  • Sleeps 2

Mobility/hearing Access King Room with Tub and Sofabed

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (King Study)

Room, 1 King Bed with Sofa bed, Non Smoking (King Study)

Room, 1 King Bed with Sofa bed, Non Smoking (King Study)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 5
  • 2 Queen Beds

Hearing Accessible King Room

  • Sleeps 2

Similar properties

Exterior
Holiday Inn Express & Suites Rochester Webster by IHG
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.6 out of 5, Wonderful, 1,003 reviews
The price is AU$169
includes taxes & fees
8 Feb - 9 Feb
Holiday Inn Express & Suites Rochester Webster by IHG

About the area

Webster

With a stay at Hampton Inn Rochester Webster in Webster, you'll be in the suburbs, within a 15-minute drive of Strong and Towne Center at Webster. .This hotel is 12.5 mi (20.1 km) from University of Rochester and 1.9 mi (3.1 km) from Veterans Memorial Park.

What's nearby

  • Towne Center at Webster - 19 min walk - 1.7 km
  • North Ponds Park - 20 min walk - 1.7 km
  • Strong - 17 min drive - 25.5 km
  • University of Rochester - 21 min drive - 31.2 km
  • Rochester Institute of Technology - 25 min drive - 39.4 km

Getting around

  • Rochester Station - 13 min drive
  • Greater Rochester Intl. Airport (ROC) - 21 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬6 min walk
  • ‪Wendy's - ‬13 min walk
  • ‪7-Eleven - ‬2 min drive
  • ‪Bill Gray’s Webster - ‬11 min walk

About this property

Hampton Inn Rochester Webster

Suburban hotel with an indoor pool and free breakfast
Hampton Inn Rochester Webster offers 90 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Webster hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 90 individually furnished guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Webster? This hotel has 1500 square feet (139 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 1 2026 to February 28 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from January 1 to February 28:
  • Swimming pool
The property will be renovating from February 2 2026 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Rochester Hotel Webster
Hampton Inn Rochester Webster
Hampton Inn Webster
Rochester Webster
Webster Hampton Inn
Hampton Inn Rochester Webster Hotel Webster
Hampton Inn Rochester Webster Hotel
Hampton Inn Rochester Webster Hotel
Hampton Inn Rochester Webster Webster
Hampton Inn Rochester Webster Hotel Webster

Hampton Inn Rochester Webster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1002 reviews
Rating 8 - Good. 272 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities
The check-in was pleasant and easy; the lobby and the room were clean, there was plenty of nearby dining options, and the neighborhood was quiet.
Stayed 1 night in Nov 2025

6/10 Okay

Carla, Columbus

Travelled with family
Disliked: Property conditions & facilities
We have stayed at this hotel a number of times over the years and it is starting to look tired and in dire need of a refresh. Coffee stains along doors and walls of our bathroom. Old and stained grout in bathroom. Big water damage area on ceiling of room roughly patched but not “finished”. Sheets wouldn’t stay put on mattress. Also had an issue with back to back reservations. Cleaning personnel disturbed our stay/sleep two days in a row due to “not having updated paperwork” regarding extended stay in the room. Hard to believe there isn’t a better process in place for extended stay guests. The hard insistent knocks on the door were intrusive…one while showering and the other while sleeping. Breakfast was one of the better ones for “inclusive” hotels. Was ok with “every other day” room service policy of the hotel. All in all, there aren’t many other options in this area of Rochester but we will find another hotel next time.
Stayed 1 night in Oct 2025

8/10 Good

David

Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of yummy options, food was good quality
Stayed 2 nights in Oct 2025

6/10 Okay

Curtis, Littleton

Stayed 2 nights in Oct 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025

6/10 Okay

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great minus water temp

I wish the water in the shower got hotter than just warm. Also my general issue with Hampton Inn is to keep the ham/bacon in a totally separate warming tray because its flavor ends up on the eggs and potatoes.
Stayed 1 night in Oct 2025

10/10 Excellent

Jordyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I needed
Stayed 3 nights in Oct 2025

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff was very helpful
Stayed 1 night in Oct 2025

8/10 Good

Amy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen B

Stayed 6 nights in Sep 2025

10/10 Excellent

Peter, Wheaton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Jared

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty decent place to stay not top notch but clean and affordable.
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Jason

Stayed 4 nights in Aug 2025

10/10 Excellent

wensheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I work for a virginia electric utility and was in webster for family reunion. I told the desk when i checked in that due to the hurricane i may have to leave early when i went to check out to head back to virginia the lady at the desk wanted to argue about my checking out early i told her i had togo regardless. That is not my complaint. Iturn away from the desk and she then started to run her mouth about how i used expedia to some man standing near the desk and why i didn t call the hotel for a reservation facing a 10 hour drive i let it go
Stayed 3 nights in Aug 2025

8/10 Good

Gerald

Stayed 2 nights in Aug 2025

8/10 Good

Thomas

Stayed 2 nights in Aug 2025

8/10 Good

Peraleen

Travelled with partner
Disliked: Amenities
Check in process quick, didn’t like not having a complimentary hygiene bag in the room, and when front desk was notified for some products nobody showed up, had to go down and grab the items myself
Stayed 1 night in Aug 2025

8/10 Good

Angel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place to stay , very quante
Stayed 1 night in May 2025