This hotel is truly not worth the 5*. When we arrived at the hotel, the staff were really nice. But after we arrived in our room, i was shocked that the photos on the website, were not the same pictures as the room was. So when i called the reception and explained everything, they gave us the option to the room we truly booked. That was fine. But the beds are disgusting, old and dirty. The shower had mold. Needed slippers to step in the shower. After all, my partner and myself have had a food poisoning from the restaurant of the hotel. We have contacted the reception about this case, they did there best to help us, and gave us coconut water, and advice to get the best medicines in the pharmacy near the hotel. The service manager, told me (when they brought the coconut water) that we were not the only one who were sick of the food. Wel, that was the moment i wanted to leave the hotel as quick as possible. We stayed for 7days, and only 4days we were able to enjoy some things in Rio, because we where sick, and staying in bed for the rest of our stay.
We are often in Rio de Janeiro for business trips, and wanted to try other 5star hotels in Rio, but sadly this one was maybe good for 3 stars.
Nothing to say about the staff, they were very friendly, and willing.