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Having arrived late at night and very tired, we struggled to get a good night's sleep -- the room was stuffy, the aircon was not functional, and an open balcony door brought in endless traffic noises. In the morning we expressed our frustration with the manager who helped us find a mutually satisfactory solution: we were moved to the top floor and given a room fan. The fan, in particular, changed everything for the better! We were very pleased with the outcome, the helpfulness of staff, and their good natured approach to our rather poorly-slept grouchiness. For the rest of the week, everything was great! The pool is large and immaculately clean. There's a poolside bar and many lounge chairs. Breakfast buffet was included in a very reasonably priced room; and we even learned how to make Greek coffee! Our room had a partial sea view, looking out over the main police station. There is coffee/tea in the room, but nothing special -- just the usual stuff. The elevators are fast and efficient but terribly small, fitting at best 3 people. The location of the hotel is perfect for new town and old town, for water front, access to buses out of town, and so many shops and restaurants. The hotel, like the town itself, has a laid-back vibe which we adored. When faced with numerous options of places to go and things to do, we chose to extend our stay for a day and enjoy Rodos!

The pool area is small. Breakfast full ten points

Perfectly situated less than 100m from one of the busy squares in the Old Town, but completely unaffected by any noise from the numerous cafes and bars around. The Spot Hotel is basic, with nothing other than the small-ish rooms and courtyard area. Completely fine. I stayed for 7 days and there was housekeeping once. Again, perfectly acceptable. There was someone almost always on Reception if there was anything needed. The Hotel was exactly what I wanted for my first stay in Rhodes, in the Old Town. BUT........ The mattress on the bed in Room 4 is dreadful, awful and terrible. Springs are protruding on almost the entire surface, making it a horrible surface to try to sleep on. I'm very surprised this hasn't been noticed by Management. It would be obvious to Housekeeping that there is something very wrong here, and you'd have thought they would have reported it as a maintenance issue. It was only on Night 4 that I realised it was the mattress which was affecting my sleep so badly. By then I had decided I didn't want the disruption of a room move, had that been offered. So I decided to stay. I did manage to find a fairly narrow strip of unaffected mattress that I tried to stay on during the night, but that didn't always work. In conclusion...... A really well-situated hotel, with a nice calmness to it. However, if you have booked to stay in Room 4, I would suggest you get a reassurance from Management that the issue of the deplorable mattress has been addressed.

Breakfast was fresh and a large selection of choices.

Rooms were very clean, staff helpful, food good.

Exceptional Service and Unbeatable Location I recently had the pleasure of staying here for two separate reservations, and my experience, particularly during the second stay, was absolutely outstanding. The location is incredibly convenient, making it easy to explore the area without any hassle. What truly sets this hotel apart is the staff. They are super nice and go out of their way to make you feel comfortable—not just like a guest, but like good friends. It is clear that they genuinely care about your well-being and are consistently polite. A special mention must go to Katerina. Her problem-solving skills and people skills are excellent, and she handled every detail with grace and efficiency. She is clearly a great leader and role model for the rest of the team, setting a high standard for hospitality. To top it all off, the food is great. Every meal was delicious and well-prepared. I highly recommend this hotel to anyone looking for a warm, welcoming, and high-quality stay!