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I rarely leave negative reviews, but this stay was disappointing. Upon arrival, I waited ~45 minutes for check-in with no assistance and had to follow up myself, followed by another delay to access my room. As I work online, reliable Wi-Fi is essential; unfortunately, it was inconsistent despite assurances. That evening, a neighboring guest knocked aggressively through a shared door to complain, which was uncomfortable and inappropriate. The next morning, housekeeping mistakenly asked me to check out. While the manager apologized and offered an upgrade, the experience was already impacted. Even after moving, poor sound insulation meant constant noise (voices, a crying baby, phones). I chose this hotel for comfort and tranquility, especially to balance work and recovery after a medical situation. This was not met. I appreciate the efforts made, but given the disruptions, a goodwill gesture would be appropriate.

I had a wonderful stay at this hotel with an excellent check-in experience. The staff were incredibly welcoming, especially the receptionist who handled my check-in. The owner Mariana,was also very kind and helpful. I had a fantastic one-night stay; the hotel’s architecture is beautiful, right by the Nile River.

Excellent…. Thank You

This is a 3 star hotel NOT a 4 star as rated. Not much variety of food during breakfast or dinner, repeated items. Rooms are basic and small. There is no internet available in the rooms, which was very annoying. The only positive thing l can say about this hotel, is that our room had a Nile view. Staff there could hardly speak English.

This is a great spot! It’s located on the West Bank, away from the hustle and bustle. We used the transfer service the hotel offered which was on-time and very reasonably priced. The hotel itself is super! Immaculate! They have a pool, bar area where they serve beer, wine and some spirits. The restaurant was very good as well. They have pizza and burgers, if that’s your liking. We went for the set menu offer which included local mezze, soup, a main (Egyptian or International), and a dessert. All were great. (They also grow a lot of their own fruits and vegetables on site). After dinner we enjoyed some shisha. All of this and a bottle of wine was less than $100 CAD dor two people. Can’t say enough about this place!

The room was clean